Queen Nails

I went in on a day a friend passed away to get my nails done in Philadelphia Eagles color in their memory. I work Saturdays through Wednesdays. When I got home, I noticed, she did not push my cuticles back, I was able to go back Wednesday afternoon to show them as only half of some nails had polish on them. I was told, they grow out (well, they do not grow out in 3 –5 days). I was able to get them redone but with the same person who messed up the first time not anyone new. However, THEY DO NOT PUSH the CUTICLES back like other salons and only cut them. She told me I have thick cuticles which I do not. CUSTOMER SERVICE IS VERY BAD. Rather than apologizing and taking care of it, they blame the customer and the job still was still not perfect. STAY AWAY!

I’ve been coming here for a couple months now for solar nails. They do a great job, the shop is beautiful, they always get me in when I need it. Finally made it in for a pedicure. Pam gave me the best pedicure I’ve had in years! The massage was LONG and so relaxing I almost fell asleep. I already can’t wait to come back to her for another one!

This is a nicely decorated, clean, new salon. BUT, it’s not relaxing at all with each employee listening to a different Vietnamese tv show or listening to Vietnamese music on their personal devices without headphones. Plus, the salon tv on game shows. It’s more expensive than the much better Sunny Nails a mile away.

After scheduling an appointment with another shop and arriving only to be told I didn’t make an appointment! I called Queen Nails and got an appointment in 15 minutes. Being new to the area, I was looking for a clean, courteous and competent nail salon. Lena was fast and efficient and very nice. The shop is pleasant and everyone was very kind. They have my regular service from now on. Thank you Lena for my beautiful nails.

Visiting for the holidays and every nail salon I called said they were busy. One said she had 20 minutes and could squeeze me in (it takes about an hour to do my nails)…all the reviews for these different nail salons I saw on Unilocal were negative reviews, bad customer service, and a lot of them ripped you off. I called this salon and was able to get in. When I showed up, the salon was incredibly clean, they have upgraded massage chairs for pedicures, and they also decorated for the holidays. It’s a fairly large salon with plenty of seating. There’s also a flat screen so you can watch TV while you wait. I had the pleasure of having Lan the nail technician do my nails. I had broken a nail and figured I would just cut them all down and get gel or acrylic. Lan gave me an option of keeping my long real nails and she would just fix the broken one because as she said «it takes a while to grow your nails so why start all over». I was hesitant at first but decided why not. I wanted my nails shaped in what they call almond. She fixed my broken nail by adding on an acrylic tip so we could shape it like the others. We used a cherry Christmas red shellac/​gel color. I am very pleased at the outcome and really do like the technicians here as well as the facility. In addition, I actually saved money by her recommendation, they aren’t like other salons where they tell you it’s going to be this price and then give you all these add-​ons and then when you’re ready to pay its 10 – 15 dollars more. They are very honest, straight forward and want you to be a long-​time customer.

My friend and I came here last minute and we were both super happy we did! This place is nice, big, and clean! The people working there were also very nice and did an amazing job. Neither of us had appointments and they got us right in. Overall great experience

I was a first-​time walk in customer and I wanted acrylics. I was sat down immediately and the lady was so nice! Great job. Will be going back.

I had the most relaxing pedicure this morning! I highly recommend Bonnie! She was so sweet and done a great job!

I’m giving two stars only because it was clean and the employees were nice. I went with a friend of mine and we got pedicures. The foot massage was good but our shellac nails turned out horrible. This picture is what they look like immediately after getting them done. I did not notice until I had left the salon, otherwise I would have said something. It cost me $ 45.

I’ve had two full sets solar nails put on here and in the past 15 years I’ve never broke a nail. Both times I’ve had them done here my nails have broke. Not hapoy

After frantically calling and driving to every nail shop on Lancaster I found them on Unilocal and decided to give them a call. Tommy told me they would be able to get me right in and that they did. I was looking for matte polish witch several shops didn’t even offered and Queen nails did!
When I got in I was shocked to see how well put together this place was it was beautiful ! A younger lady began my feet, she did a great job! I am hands down one of the hardest people to please with my nails and feet because I’m so picky and everything has to match and be perfect! She did not rush my message which was perfect! I needed to relax for a second since it was my birthday and I had been running around all day preparing for my party!
Tommy did my nails and when I say I adore him I’m being completely honest as I sat there we shot a few jokes he could tell I was picky but as he placed the full set on and began to shape them I was actually amazed this is the first time I didn’t have to go behind someone and tell them to fix something!
I strongly recommend this place I paid 68 for both a fill and manicure which was well worth it! You get what you pay for in so many words !! They defiantly have gained a returning client!

The ladies here are wonderful! Had a date with my Mom and Gram in Salem (a half way place for us to meet, rather than driving all over the state to see each other). We had such a great time at Brunch (see review for Word of Mouth), that I suggested we go get pedicures to extend our visit.
These ladies were able to accommodate the three of us almost immediately with no notice on Sunday. They were great to chat with, and did an excellent job. The salon smells nice, and is clean and presentable. Our bill wasn’t outrageously high, either. I’d definitely come here again.

Great experience! No awkward banter and the basic manicure was under $ 20. I’m definitely coming back again.

I had a polish change and my daughter and her cousin has pedicures — everyone is very happy with their tootsies! Friendly, CLEAN environment with no sign of «nail dust» anywhere — I hate that! Will be back for sure!

Great new spot with excellent color selection (OPI), comfy new chairs and very pleasant ambiance. $ 43 for mani/​pedi and $ 15 extra for gel. Coming from LA, that’s a bit higher than I’m used to, but the excellent customer service and amenities (as well as good parking) made it well worth it.

I had a great time getting a mani-​pedi at this beautiful and modern salon. Everything was very clean the staff was very professional.

I went in three weeks ago for a set of acrylic nails. The nail tech did such an excellent job! The nails were not too thick, the perfect shape, and didn’t even start to lift after three weeks. I went back for a fill and she did a terrific job again. You can’t see where the grow out line is at all, which is important when you wear clear polish with French tips. I couldn’t be happier.

Might be the worst nail fill I have ever had. Beautiful atmosphere but doesn’t make up for the lack of skill and caring they demonstrate. They don’t take the old material off your nails first, barely anything, then fill with new acrylic. Leaves lines and you can see under the new acrylic where the old was lifting. He was too lazy to fill the white tips, so said the little bit of white would look good. Doesn’t! Doesn’t look like I even had them filled! Was paying attention to his phone more than my nails.