Power Mazda

I’ve been in several times in the last 5 years, and have purchased 2 vehicles from Power Mazda. They have always been super helpful and aren’t super pushy like many other high-​pressure dealers.
I worked with Roy Watkins – and he truly went above and beyond to help me find the right vehicle. After looking at the CX-​5, he drove down to the Albany Power Honda store to show me a CR-​V (which I ended up purchasing).
I will definitely go back when it’s time to upgrade again!

I wish I could write with a –minus 5 stars.
Run don’t walk from this dealership
The tricks and false statements regarding my sale are still being disclosed.
All transactions are in their favors they will say anything to make the sale.
I did Not want to use a loan to pay. For my vehicle but was told they would give me 500 off if I did.
Come to find out They Benifited 500 Not me!!!
I paid off the loan a month after purchase, a loan I never wanted to open.
I INTENDED TO JUST PAY CASH.
Paid them 77 for titlle, now Today I have to pay another 77 to DMV.
Also options that i was told were on the vehicle were Not there. They have had to make some right, but only after me going to their Corp Office with details
Shady interactions, beware.
LIKE I SAID RUN DONT WALK!
SHOP AT ANOTHER DEALERSHIP!!!

very nice customer care. Abe was great! very very helpful! definitely my go to place now!

So I had been working with Charles Britnell for the last month. I’ve worked in the automotive industry so I know the sales tactics, etc. and I let him know that to begin with. It also helps if you research the vehicles that you are interested in so you know the details. I previously was working with Mazda in Portland, but they said that they have enough business so it’s not like they needed to sell another vehicle. When I shop for a car, I know what I want, I know the price I want it at, so it’s a done deal. I let Charles know the situation with the dealership up north. They did exactly what I wanted. I wanted a signed written agreement from his GM that I would be getting the vehicle at the exact $ amount I wanted. I sent him the exact model with all the features, before I even placed a deposit. I also live in Orange County for part of the year and Oregon the other part… so this was done when I was out of town. He kept me up to date with the process, and he even got the EXACT car and did a dealer trade with the dealership in Portland that didn’t want to sell me that car in the first place. I have an 805 Fico, great income, and pretty much what a salesman is looking for so that they KNOW the car is going to be sold. He even took it a step further. I flew in to PDX, and let him know my flight landed at 12:05…he was AT the terminal at EXACTLY 12:05. He drove me to Salem, and my vehicle was already prepped and ready to go. The one thing that I absolutely dislike is when I tell a car salesman that I don’t need the sales tactics, so don’t try to sell me. He actually listened. No trying to up-​sell me, etc. Finance was a breeze, we literally spent maybe 10 minutes in finance. This was a great experience, and yes, in the past this dealership had a few bad eggs, but if you are wanting an honest salesman whose going to go above and beyond to make sure that you get exactly what you want, go see Charles Britnell.

I had a great experience with Power Mazda. We had a 2013 2LT Camaro we wanted to trade in for a V8. I spotted their vehicle online and had a response from JC that day and a phone call. He worked the deal over a few days and made it work for us and we drove from Bend to pick up our V8, the over the phone deal matched what we signed papers to and we got more on our trade in than we thought we would. JC did a nice job, and Charles was very good to deal with to expedite the paper work. We have no complaints. These guys have to work hard for the sale, and I expect negotiating and we did it in a fair way. Maybe the negative complaints on here are about old sales people, or maybe they saw that feedback and stepped it up. Either way, we are likely to go to JC if we need another vehicle since they did us right on this one. Thanks to Charles and JC for their hard work and saving us time.

Can I give negative stars? These guys are liars so watch out! After negotiating and spending days putting the deal together, we were ready to sign and they decided to ADD 4K to the price! No working with us, just «that’s the breaks».

I swore I’d never buy a car from a dealer years ago, and yet here I am, changing my tune.
Hey guys, check it out, the last review was almost 4 years ago, stuff has probably changed. They seemed to have a decent selection for a small lot, and I was there looking for a used car. I told the salesman, Charles Britnell what I was looking for, he listened to me and showed me a couple options.
Ended up settling on a Suzuki Forenza with low miles, and it was running great. There were body dings I noticed (I work for a body shop) and I talked with them about fixing it. They agreed, and decided to split the cost with me. Probably about the same as I could get it done at work, but ay, one stop shopping.
They’ll get that 5^th star after they keep up their agreement to fix it. (They did)
Buying was a breeze, I had the money for it, bought it, rolled out in less than an hour. They pulled up the car fax, I pulled up the Kelly Blue Book, we agreed on the price (wasn’t more than KBB+CarFax), and boom, done.
Now I’m just getting a used commute-​o-​mobile, but I didn’t feel pressured or pushed, and the process was easy. For a little more, they even took care of the DMV fees and registration — all I got to do was set up the DEQ here in Portland. TOTALLY worth it to save me a DMV trip headache.
I saw a similar deal at the same time on craigslist, but from a private party. Between the two, I am glad I supported a good chill salesman, got my paperwork handled, and had an easy transaction instead of buying someone’s car who has done who-​knows-​what to it.
TL;DR
Go see Charles, bring cash, buy a car, it’s easy.

Had a great experience at Power Mazda. Great sales staff and quick, painless and good deal. They were very helpful when they didn’t have the color of car we wanted, they found the right black on black CX-​9 and we were sold.

Just another reason why I hate shopping for new cars. Seriously incompetent salesmen (zero product knowledge) and no inventory (we were looking for a Mazda 5 and they had none to test drive). No way would I go back to buy a new Mazda.