Once Upon A Child

This store seems to have a great selection of clothes and shoes. I found the baby girl section to have a lot of cute items. The prices were reasonable. I also liked that they seemed to have clothes from all seasons available which is nice when you are expecting so you can stock up. The stroller prices however seemed a bit high, but all used strollers I have found seem to be over priced for the wear.

I will say, I agree with other reviewers on the fact that you just don’t get much for your money selling wise. But hey, I get it, they’ve got to make it worth their while. It probably is the easiest/​fastest way to get rid of your kid stuff aside from donating it all in trash bags. They give you cash/​trade on the spot. However, I was super impressed with their selection as a buyer. The place is PACKED with stuff– strollers, bassinets, toys, and an insane amount of clothes; all organized by gender and size. Which makes shopping with a toddler and infant in tow much easier for this mama! All in all, I’m a fan.

They are ridiculous. I had very nice clothing, bought at a very expensive stores in downtown Salem. NONE of these clothes were slightly used, and they wouldn’t take them. no stains, nothing still gave them back. I literally left with my bag full of leftover clothes. Lancaster is quite a ride from my home in South Salem, I will NEVER take my clothes there ever again. As far as I am concerned they are rotten, it smells of dank, the carpets are stained… how can they exude this, «too good for you» attitude? Not even mentioning how rude the staff is. YUCK! Save your time (and gas).

I give them one star just based on the «selling» experience I had. Never been there before, I had several items all in great condition and they only took about 5 items and gave me $ 9 for it all! 2 pairs of brand new shoes, a skirt (they separated from the matching leggings and shirt) and a shirt they separated from the matching pants. I went outside saw they separated the items (I had plans to resale online) and they wouldn’t allow me to give them their money back for the items. As far as selling I won’t be going there again. Hopefully their shopping experience is better.

This is my first place to go with my daughters used things and to buy second hand items. I love this store because they offer cash in hand, they have a huge selection of items for both sexes from newborn to size 12 or 14. The majority of the items are in great condition and are steals of deals. And when the seasons change you can get killer deals with the clearance section. I get expensive name brand clothing for a dollar each which helps since kids never seem to grow as you expect so if something doesn’t fit the next season then it’s not a big financial loss.
The not so great side of the store is bad lighting do to cramped quarters of clothing wracks. Many people come with there herd of children that run around unsupervised and are very loud regardless of the staff telling them to not run. And the sales staff can get a bit chatty with each other. However, they have gotten better the last few times I’ve come in and they know where everything is and how it works which helps when you are unsure of how something folds out or up.

I actually like this place because of a few things: it is relatively big. You get cash on the spot. They have A huge selection. They are pretty organized and I usually always find something. Especially pajamas. .
Now some things I do not like are: it’s in Lancaster and the clientele is sometimes scary/​trashy. Kids screaming, moms yelling at their kids loudly. The gals that work their continuously are talking to eachother about personal issues. The clothes are packed on the racks so it makes it really hard to look through.
Overall I try not to judge this place too hard as it is a second hand children’s store, however at the same time I think… ok just because this is a second hand store doesn’t mean they can’t make improvements and be a bit more classy. Business have to incorporate constant change for their customers. They have to remember it isn’t about what they want it’s about what the customers are wanting.

I wish I could give this place more stars, but they keep disappointing me. It’s almost as if I am interrupting the employees when I try to make a purchase. TWICE now I have walked up to the counter to buy items and 3 employees were there, cleaning or talking to each other. I stood and waited and eventually had to ask if I could purchase my items. They seemed annoyed.
Is cleaning really more important than collecting money? I wish the manager knew how the employees acted. After the last time I got too annoyed and haven’t gone back since. Customers service is important, people!

I’m not sure what the criteria is for selling used clothes here. I was under the impression that the clothes needed to be «gently used» and not «brand new with the tags still on».
I have taken my sons clothes here just twice. Each time I left with 90% of the clothes I brought because they «weren’t wanted». I assure you that my beast of a son grows out of clothes before they have the chance of experiencing their third wash. At any rate, the second time that I brought in clothes there were several outfits from Macy’s with the tags still on them. Brand new, and I was given just a buck or two.
For this kind of crap cash and the headache of navigating Lancaster, I’d rather just leave the clothes on my door step and post an add on Craigslist for free clothes.
Save gas and pain and just donate the clothes to someone.