Fast Water Heater Company

The bottom of our old water heater was rusted out and leaking so I made an appointment to have it replaced the next day. On the day of installation, Dale called ahead and was on time. He clearly explained all of the components necessary to bring the installation up to code and was also happy to explain any part of the process during the installation and removal of our old water heater.

Dale did a great job removing the old and installing the new water heater. He was very knowledgeable and professional. Highly recommend this company to get your water heater replaced.

Fantastic install from this company. Dale W. called ahead saying he was on time and sure enough, showed up when he was scheduled, might have even been a couple minutes early because his vehicle was at my house as I was coming home. He inspected my current set-​up, explained everything that needed to be done, made sure I understood and approved, then he dived on in. When he was done, he again explained all that he had done, and better yet, why it was done that way in terms of safety and compliance with all regulations. He then cleaned up everything leaving nothing on the ground whatsoever. That is a big deal to me as I like a clean garage! Afterwards we wrote up the paperwork and he took off. Now that I look at the job, I’m still very impressed at the professional installation he did. I could not be happier with the result and I was charged exactly what I was told when I set the install up. Excellent on all fronts.

We had a leak in our water heater. I needed to get a new one ASAP. I called Home Depot and they routed me to Faster Water Heater. I looked at NW Natural (our natural gas provider) to see who they recommended. They also recommended Faster Water Heater.
The water heater that I thought would be the best fit for our family was actually too big to fit in the space we had. Dale was very patient, honest, helpful, and did a fantastic job explaining all the difference between the water heater I wanted and what would work best for my home. He was super pleasant to be around and very patient with my son, who was curious about everything that was going on. Dale kept everything neat, and clean up after himself. Very hard working.
He also did a very good job of explaining why he was doing things a certain way. He was very pleasant individual to work with. Thanks Dale!

I needed a new water heater for a home I just purchased. The appointment and set up was fast and easy. The service pro Dale W was extremely knowledgeable and even took the time to answer the many many questions I had about water heaters and the installation process. I would definitely recommend him and will use again in the future.

Fast Water Heater Co was recommended by a different contractor to replace a water heater that wasn’t heating. Cody phoned ahead to say when he would arrive, and, by gosh, he arrived precisely at that time. He then proceeded to hoist himself up into the attic, where the water heater is located, changed a burned out light bulb while he was up there, came back down and wrote up an estimate. In the course of the conversation I mentioned there was a small possibility that the issue could be electrical service to the water heater, so he volunteered to go back up to the attic with his tester. Lo and behold! No power, and he said the water heater looked to still be in good condition. So, he talked himself and his company out of a job today. But even though I did not proceed with an order at this time, Cody completed the estimate paperwork, explaining several different choices very carefully. He also explained that I could probably get the work done for a bit less money by a different contractor, but this falls into the «get what you pay for» category. And what you are paying for, with Cody and Fast WH appears to be excellent, pleasant, courteous, and careful service. Oh, and by the way, the estimate was free. Who does that anymore!

He was honest, helpful, and did a fantastic job. And is pleasant to be around. Such positive energy!
They keep everything neat, and clean up after themselves. Very hard working.
They work with you on prices, and give you non-​bias feedback during the process.
At first I didn’t want to have my water heater replaced, so they tried giving me other options, and told me that if I looked around & got quotes, they would try to match the price of what they can (depending of-​course) at one point I was just going to have the seals replaced & forget about everything else, and they told me to honestly go with that company that bit such ’cause it was the cheapest job, and they wouldn’t be able to match it. But after thinking about it, and have had so many quotes on the situation, I had the most confidence in Dale, when he came to assess my water heater (keep in mind this thing was going since 87) so I finally decided to replace it, instead of redirecting the exhaust line & replacing the seals.
He also called to check up & make sure everything went swimmingly, which I thought was very thoughtful.
All in all, I felt like I got my moneys worth, and I would recommend them to anyone who needs their services!

Dale knew what he was doing. He worked fast & did a great job! I am so pleased with this company. I had another local company send a tech out twice & he didn’t help. They are quick. Honest. And have fair prices! (They were well below 3 other bids I obtained.)
Dale cleaned up perfectly after himself. If it weren’t for the WONDERFUL return of my hot water, I would not even know he had been there.
I will absolutely recommend Fast Water Heater to others!

I worked with Dale from Fast Water Heater. He provided courteous and attentive service. The estimate was fair and reasonable based on my research of other companies offering Water Heater Installation in the area. I was impressed that when I called, they stated they could get someone out the same afternoon.
Dale took a look at my living situation and helped me determine the right equipment to purchase in order to prevent damage to my belongings. He arrived on time and was finished about two hours later.
I would recommend Fast Water Heater to anyone in the Salem area seeking to install a new water heater quickly and at a fair price.

Very professional service. On time, hard working, friendly guys.

I forget the name of the person I spoke with. Mike maybe.
I hung up in 2 minutes after telling him I’d find someone else because he was being dishonest or disingenuous; don’t know which one.
He tells me, impolitely, that because I hadn’t done an annual maintenance on the water heater for a couple of years that it was time for a new one. That he recommends I throw it away because nothing can be done. What bullshit!
I asked if he was telling me not get a service done in spite of having a deal on Angies List explicitly advertising the service? He told me there is no such thing as a service, just a flush. Again, bullshit.
Of course, I didn’t avail of their services but it seemed to m that he was either eager to NOT get my business because it wasn’t to install a new heater or he was trying to push me into prematurely installing a new one. Disingenuous at best.
The other, older, reviews on Angie’s List that spoke about baiting and switching seem true.