The best hotel staff ever! My family was in town for a funeral and the staff made our stay feel like we were in someone’s home! These guys did not just treat us like royalty, they treated everyone like royalty! I have never stayed at a friendlier place! The rooms were a good size, clean, and very comfortable! They kept breakfast open late to ensure as many people were served as possible and even kept the pool open late for us! Elisha, Lisa and Sheila were great!
Shana M.
Classificação do local: 4 Aurora, IL
Very pleasantly surprised with our stay. We took a last minute trip to Charlestown and driving through the town I did not have very high hopes for the hotel. Very very clean. The beds are extremely comfortable as well. I thought the free breakfast was better then most hotels I have been too. The kids enjoyed the make your own doughnut and waffle machine. There is a decent sized pool as well. The only reason I can’t give four stars is because some of the hotel seemed to still be under construction and it was a bit of an eye sore. Over all I would stay again.
John L.
Classificação do local: 5 Knoxville, TN
Very nice hotel, and very much needed in Salem. Our room was clean and comfortable, the people were friendly and helpful. I will stay here in the future, and recommend it to other people.
Kristie T.
Classificação do local: 2 Jeffersonville, IN
I had a friend recommend this hotel because I was going to an event in Salem. I was not too impressed. I made my reservation online and in the amenity section it listed there was a pool so that’s what my daughter and I planned to do. Well, the lady at the desk said the pool has never been in working order since it opened. Then, they were completely out of ice so we had no access to ice during our stay. If it were my hotel, I would’ve at least ran down to the store to pick up a few bags to accomodate the guests until the machine was fixed. I explained my complaints to the front desk and they didn’t offer anything to make up for the issues. I do not feel that it was worth the money to stay here and will not recommend it to anyone.