I gotta tell ya, if I had not been motivated to refinance my home, I would have never gotten it done. The admin staff seemed very overwhelmed. I didn’t get my email returned requesting information. Once I finally got to meet with Ina Fernandez, everything went very well. And to me, that’s what is important. Ina is very professional, caring and someone I immediately liked! I would recommend a friend or family member to Wells Fargo St. Robert and Ina Fernandez.