St Petersburg Collision Center Inc

I unfortunately had to visit St. Petersburg Collision after getting in a minor accident. They took care of everything quickly, gave me a fair estimate, and explained the work that needed to be done. While they had my car, they kept in touch about the status and had it ready when promised. I hope I don’t have to go back, but this is where I’ll go if I do.

Exceptional Family Style Service. I was given free rides and also was able to request the most basic used car parts, no-​frills, rock-​bottom price. Thomas Larson treated me as well as a sister. Car looks new on the repaired side!

I have had the misfortune of being in a few accidents in the last 5 years but was referred to st Pete collision the first time and I have been back every time since. Steve, Tom, Cheryl, Bob and everyone there are so friendly and helpful but that’s just the beginning. I didn’t realize that I could take my car there regardless of where my insurance wanted me to go, which is important because they are and advocate for you and your vehicle not the insurance company. That being said they have great relationships with all the Insurers I have been involved with which helps the process go smooth. My car comes back every time looking better than before the accident, they keep me posted as I go through the process and they got my vehicle back to me ahead of schedule every time! This most recent time I had my vehicle towed from Tampa (at no extra cost to me!) just make sure I went somewhere where I new they would do an excellent job. These guys are the Best!!!
Thank you Steve!

USAA MEMBERS BEWARE!!!
If you agree to let USAA fix your car here it will be evaluated by a non USAA employee. The person who (Chris) evaluated my car missed key options (sunroof) and was barely literate. Exact quotes from his evaluation include «heavy ware sports», by which I think he meant ‘heavy wear spots’. The lack of care and attention to detail has cost me hours of time. As a 21 year member of USAA I am disappointed they are referring people here. Go somewhere else and insist that a USAA employee evaluate your vehicle.

Friendly staff. Repaired major collision damage and I can’t tell anything ever happened. Attention to detail was extraordinary. Vehicle was delivered before estimate. I will definitely use them again when the need arises.

St. Pete Collision is the best shop that ever touched my truck. I was in a bad accident and not only did they finish the repairs on schedule they detailed my truck and went out if their way to make sure I was satisfied. Months after getting my truck back I brought it back to them for a minor problem I felt may have been related to the accident and they fixed it for me without question. Everyone is so friendly and I truly feel like part of their family. You can’t ask for better service or a friendlier staff. Thank you St. Pete Collision from the bottom of my heart! :-)

The mechanic, Chris, actually LIED to me when he tried to cover for not getting my estimate done within the day it was promised. He told me my car wasn’t dropped off at the shop until 2 pm. However, AAA confirmed that it was actually dropped off by the tow truck at 9:43 a.m. When I called him on his lie, he didn’t deny it. I was trying my best to be patient and polite before finding out that he’d lied, all while he was a completely rude jerk, sounded almost unintelligible, and couldn’t have been more inept. He mentioned with contempt that he MIGHT get to the estimate in two more days. He won’t ever get to it because I’ll be picking it up first thing in the morning to take elsewhere.

These jokers had our car for 20 days after a minor accident (stuck at this shop due to ins. co. contract w/​them). When we finally got our car back all the dash warning lights were on; took it back to get that fixed and they screwed up the whole electrical system — brakes, idle, and acceleration were all jacked. Only after getting loud — and the fifth visit — did they get it right.