Andrew’s Florist On 4th St

Best flower shop in town! great service, value and dependability. Andrew himself put the bouquet together fast and beautiful.
Wonderful crew, friendly & loving family.

I just got a lovely floral arrangement from my husband. It is beautiful! Very colorful, not a carnation in the bunch! It came with a cute stuffed bear and some chocolates. They even delivered in the middle of a horrible storm.

I ordered flowers for my wife to be delivered to her work and they called her directly to ask about the time the company would be open. It was not a surprise anymore. I called to know what happened, and why the called my wife instead of me, and the lady was harsh, and with that I asked to cancel the order. After that she hung up on me, and when I called again and talked to her manager, the manager completely ignored the situation. Worst customer service ever. Worst flower company ever. Won’t spend any time or money with this crappy company again.

Walked into Andrew’s and picked out a beautiful arrangement if freshly cut flowers for my great aunt’s 98^th birthday. We bought the arrangement and vase for a wonderful price and she was so happy with them. Would definitely recommend to anyone in the St. Pete area!

If I could leave a zero star rating, I would. I ordered flowers through a broker for my relatives birthday. I paid $ 100 and ordered a premium bouquet that should have contained hydrangeas and irises (her favorite flower). The arrangement she received was all subbed with the cheapest filler flowers; carnations were spray painted to look like hydrangeas, stock, and statice. The colors were not even the same. I understand substitutions can be made, but not cheap filler flowers for premium flowers. When I called Andrews, I spoke to a couple different people and was transferred to the ‘manager’ Bianca, who was defensive and told me this is what FTD told them to send. She was very rude and refused to acknowledge that the arrangement was sub-​standard compared to what I ordered (even though she had the picture of what I ordered right in front of her). She said «take it up with FTD. Ok. bye» (and hung up on me). It is one thing to make a mistake, but another to be rude. Never again. Avoid Andrews unless you want bad quality flowers!

Bad flowers, terrible service. I bought a flower arrangement of sunflowers (shown on this page) for my girlfriend and the «new sunflowers» that came were wilted, dead and brown. She called to get things straight to no response for 3 days, called to speak to the owner and eventually had him spout off his «30 years in business laurels» in an extremely egotistical and unprofessional manner. He refused to do anything about the dead flowers and said he was «proud of what he is doing» — don’t go. I will admit I went through Teleflora, so perhaps that was of a lesser priority, but this is absolutely ridiculous. Terrible, terrible experience.

Ordered valentine day flowers a full one week ahead of which they sent me a confirmation and immediately charged my credit card. They never arrived. They never called to alert me that they would not arrive. If they had an issue due to weather conditions in the country I would have understood, but they never called. They screwed up my valentine’s day and they could care less.
I wrote the above paragraph late Friday evening. They called Saturday morning and claimed they tried to make a delivery on Friday and nobody was home. What they apparently didn’t know was that I live in condo complex with an ²⁴⁄₇ attended desk. Having been caught in lie they offered to waive the ten dollar delivery charge which was rejected with a request to totally cancel the order. The telephone rep said they would see what they could do. I have lodged a dispute with American Express.

Flowers were ordered from
they did look a similar to the picture online.

I was very unhappy with the arrangement and subsitutions that were made in the arrangement i bought my twin sister. When i called to ask them about the arrangement (I didn’t want to ask my sister. i saw a photo and wasn’t happy but didn’t want to tell my sister that). Their tone (3 differrent people — person who answered, a lady who took the customer service call and the florist) sounded annoyed and defensive. I understand is the was an unusual occurence but my parents ordered some flowers because her dog died just a few days before; i provided them Andrew’s florist’s number. Those flowers arrive Saturday as requested but by Monday the roses were dead. NEVER use them again.