St Paul Pioneer Press

We have been regular reader of the Pioneer Press since returning from California in 1965. We have never detected any particular bias in the news and editorial sections. The paper provides a good balance of local and international news, and it is a welcome addition to our mornings.

Obviously this newspaper outfit does not care about its paying public. I made two phone calls at the beginning of October to report an issue and request a refund of $.75. To date, no one has either called me back or issued a refund.
The issue was that on Oct. 1, around 9:30 am, at the Union Depot’s newspaper sale box, I paid to get an issue of that day’s newspaper to take with me on my (delayed) Amtrak ride. While reading the paper once on the train, I found it was a newspaper from Sept. 30, the day before.
I called the newspaper office on Oct. 6 and spoke with some woman who (might have) listened to my complaint and (said) she took down my info and would have a supervisor return my call, and no later than by the following day. I received no return call.
The following week, I called again and spoke to a woman in a different department and she, too, listened to my concern, took down my info and said she’d have someone return my call.
Ha! Nothing!
My advice to you — don’t put your money into one of their sale boxes unless you can see through a window to make sure it’s the current day’s paper.
Or, better yet, save your money or buy a different newspaper.

In recent I have been very involved in local government issues, and on many occasions I informed the editor of the Pioneer Press, Mike Burbach of information highly pertinent to the public. What I have learned from my own personal experience is that the Pioneer Press is biased in a pro-​big business, ultra-​right-​wing capitalist manner. The net effect of the manner in which they cover and do not cover news critical to the well-​being of the environment, public health, and issues of equitable development is one which is very damaging to the well-​being of St Paul and surrounding communities. What I have personally seen is shocking and disgusting. It is time for the Pioneer Press to go defunct. They have become a detriment to the community they ostensibly seek to inform.

I just recently moved and called the Pioneer Press to change my address. It’s been three weeks now and I am still not getting my paper. I have called four times and have been told each time that my address change did not go through and they will credit my account. Still no paper.

I definitely read the Pioneer Press before other papers. It’s a well written paper with clean design — it’s not only the readers choice, it’s typically the journalists choice (at least the ones I know) as well. It’s pretty good and isn’t too pricey.

I’ve been a subscriber for years but it’s becoming less essential. Mondays are laughable — thinner than many Sunday inserts. I guess not much happens on Sunday afternoons/​evenings. Even so, I would pick it every time over the MPLS Star. Better columnists and besides I like St Paul news.