My mother and I went to Sam’s Club on the open house weekend. Everything was going well, until we were ready to check out. The lines were extremely long with only two cashiers open. Then, once it was FINALLY our turn to check out, the woman said when we first walked in we needed to get a temporary membership card in order for her to proceed with the transaction. Might I add that this was not told to us when we walked in the door, when we obviously did not show the greeter a membership card, and also was not advertised. So, the nice cashier held our things in a cart while we went to the service desk. Without exaggeration, my mother and I waited in line at the service desk for a total of 30 minutes before we could not take it anymore. Through our intense frustration, we simply had to walk out. Sams club lost a $ 1,300 purchase that day, due to the fact that we were going to purchase a 60 inch television and a Kitchen Aid mixer, all because of their extremely poor service. I would NOT recommend this Sam’s Club location to anyone.
Suze S.
Classificação do local: 3 Cottage Grove, MN
We all know what a Sam’s Club is. So this is not a review of the merchandise or really of the company, but of THISPARTICULARLOCATION. This location blows compared to the 3 other Sam’s that I’ve been to locally. It’s always ridiculously crowded. Somehow, the vast parking lot isn’t even big enough. It’s like the fricken Hunger Games trying to get a spot there on a weekend. The layout inside is even worse. The customer service desk is DIRECTLY to your left when you enter, and when the line gets long, the whole entryway gets crowded and people seem to forget that they can walk past a line if they have no intention of joining it. Also, this location just uses it’s space very strangely. The area in front of the registers(where you wheel your cart after you’ve checked out) is massive. And there’s nothing there. Just a big empty space. But when you go further back into the middle section by the books, clothing, etc. it’s all jammed together so much that two people practically have to have a jousting match to get their carts past each other. So, my advice? Shop at Sam’s for good deals/bulk items, but make the drive to Eagan or Woodbury for a more pleasant shopping experience.
Laura P.
Classificação do local: 2 Minneapolis, MN
Everything is so big! Which I love. But Sam’s Club is part of the Walmart family… And the Walmart family is pretty evil… So…boo to that. At my job, I’m in charge of supply shopping. It’s nice because we can get a crap ton of stuff for a decent price.