Midwest Med Management

I am new to seeing a chronic pain clinic & my insurance company set me up with Midwest Med Management.
My first appointment was with Ting Ting Li (Nurse practitioner). I was seated in a room & she walks into the room & says «Talk to me what is going on?» She did not introduce herself to me. I was telling her my issues & one of them is my arthritis in my tailbone (I fractured it in 2008 and it did not heal properly) I have degenerative spine issues, endometriosis & abdominal adhesive disease. I told her for treatments I went through the hysterectomy (for the endometriosis and Interstim Pelvic Therapy **a provider uses ultrasound waves and internal massage with exercise to strengthen the pelvic floor** the pain clinic is my last hope. She looked at me and said «Your endometriosis is cured with a hysterectomy but I don’t know anything about endometriosis or the pelvic floor. Your gynecologist is irresponsible for sending you here he needs to fix it.» She was condescending and harsh with her tone. She proceeded to tell me to increase my Gabapentin and I told her I would bring that information to my primary care and discuss it with him. She went on to say my MRI and CT scans of my back showed «shadows because of my weight,» I informed her I am working with a nutritionist and physical therapist to lose weight. I also made it clear that I know my weight is not helping my issues but I need relief. She informed me my employer can fire me for being on narcotic pain medications and that she would not be able to see me without insurance. I told her I am currently working a 40 hour a week job & I sit at a desk all day, I also explained that as long as I am on prescription medications prescribed by a doctor/​clinic I am okay. She rolled her eyes at me and gave me a prescription medication. She then stormed out of the room saying «You are NOT leaving here until you give a urine sample.» I told the nurse (she was very sweet & kind) please do not ever set me up with her again,
My next appointment I brought my dad in with me & I saw Kara Gratton PA-​C. Before I saw Kara I gave them a urine sample. They did count my pills and said I was short 2 I explained to them My first prescription was August and there is 31 days in the month not 30, the nurse apologized and send in Gratton. I was informing Gratton of my pain issues and my new test results trying to find a little more relief. She asked me about increasing the Gabapentin and I explained I am on 1800mg per day and my primary (I have been with him for 14 years) was not comfortable raising my Gabapentin she rolled her eyes and said «whatever». She also asked if my gynecologist decided to «own the problem regarding my pelvic pain» I tried to explain as to why he can not go back in because of the 7 surgeries in the last 3 years in that area and it was not recommended. She rolled her eyes again and said «Your gynecologist is irresponsible.» I explained to her he IS the best endometriosis specialist in Minnesota and I will gladly have him give her a call **FYI his name is Dr. Heegaard of OBGYN West and he is amazing** she never gave me any options for relief. She got up & left the room. My dad & I were shocked & she came back in with my prescription and threw it on the table and said in a rude tone «You will leave a urine sample» and slammed the door. My dad and I got up and found the nurse and asked if she could help us. The nurse went in and talked with Gratton and came back «we can put you on Tramadol» I explained to her I was allergic to tramadol (the allergy is hives&nausea) and she asked about Robaxin (it made my skin crawl) she told me no one has drug allergies unless they are seeking out drugs. My dad pleaded with her to do something and she rolled her eyes at him. I told my dad & the nurse «I see my primary today and I will ask him.”& we left. I never went back. Grattons & Li’s attitude was rude, condescending & they do not listen to the patient, They do NOT understand Endometriosis. If you are considering this clinic please reconsider.