Magic’s Auto Repair

A year ago we took my daughter’s car to Magic’s to get it ready for her move to Seattle. I spent around $ 850 for her front brakes, spark plugs, and a couple other things to be repaired. The owner told me the rear brakes had about 1,000 miles left on them. Fast forward to today. I’m visiting my daughter in Seattle and we decided it was time to have the back brakes done. Imagine my surprise to find out they were at 60% and while the front left brake looked okay the front right hadn’t been touched in years. It makes me wonder if Magic’s completed the rest of the work I paid for. If I still lived in Saint Paul I’d go right back to Tuan off University. You can trust their work and I can’t say the same for Magic’s Auto Repair.

Great service, honest people. Was recommended by a friend couple years ago. Always gotten more than I expected. I would recommend to anyone.

Very nice guys. A small shop, but one that I can trust. Was referred here by my brother. The workers were straight and to the point. I needed a new master cylinder, rotors, pads, and calipers. They got the work done quickly and for what I felt to be a reasonable price. On top of that, they gave me a heads up on a few other issues with my car, but they were honest in that I didn’t need them done now; I should just keep my eyes on them. Will for sure be coming back here.

Just need to clear a few things up learned from other reviews —
For starters, yeah, this place has pretty good customer service, they’re friendly, and their prices are lovely.
Now for why I gave it two stars — I’m guessing they’re extremely popular now, so they seem to be overbooking themselves. I was told (after listing what I needed fixed/​looked at — oil change, light change, brakes, windshield wiper inspection) if I brought my car in between 8 and 9 the following morning, everything would get done. I did that. By 3pm, nobody had called, so I called them. They informed me they hadn’t gotten to my car and that they were hoping to by late afternoon. Around 5 I called them again since they close at 6. They informed me my car was in now and they’d be able to get to two out of four of the things I’d asked to be done, including ‘replacing one headlight’ when I had requested both. They did not quote me a price beforehand, did not call when the car went into the shop, and only ballparked it upon being asked twice. Since this is my only vehicle and Unilocalers had said they did rides if the car was going to be worked on all day, I asked if it was possible to pick me up and the gentleman on the other end simply stated that they didn’t do that and he’d see what he can do. To be fair, I’m not sure how that’s going to work out since they haven’t called back to let me know about the work or what’s happening, so I may get a ride after all.
eta: nope, needed a cab.
I don’t do the complaining thing, but I had really high hopes for this place after everything I read on Unilocal.the service they didn’t get around to today will be going somewhere else. I appreciate that I’m sure they did their best, but this kind of thing wasn’t cool.

Fabulous experience
Great communication and awesome service

My alternator shorted out last night and I had my car towed to their shop late. I called them when they opened up to let them know about it and by the time I was done with work my car was fixed. And get this… I couldn’t make it till about a half hour after they were supposed to close, but they let me come and get it late anyways! Fast service at a good price. Can’t beat that!

Positives: They told me what was and was not necessary at the time (so I could save up money for repairs that could wait).
Negatives: They told me the my repairs would be finished in one day, and ended up taking 3 separate trips.
They broke an induction tube in the engine and gave it back to me without repairing it or even acknowledging the damage they did. They also broke a light, leaving a note on my bill saying so.
It has been over a month and they still have not repaired the light, though they have said multiple times that it would be done «this week.»
Overall: Poor communication, time consuming to work with, and questionable integrity.

So far, this shop has been amaze-​balls! The ratings do not lie.
Let’s start with, they looked at my overheated 14yo Maxima within 12 hrs on no notice at like 5 pm, I basically just called them up and said I was having my roadside assistance folks bring my car over asap. I had called another shop first and they said they were full, so I went based on Unilocal ratings. Thanks Unilocalers!
So my story. He looks at the car and calls me first thing in the morning telling me what the cost will be, how long that fix will keep me going (6 months) and lets me know that soon enough I’ll need two more major things worked on. He’s happy to do the fixes but no pressure, he says, it’s totally my call if I want to go ahead with the repair. I decide the car’s life is thus over based on cost to fix vs. what I’d get for selling & how long the car would last after. Not only does he give me all this super crucial info, but lets me know he can inspect the next car I’m going to buy (I’m buying used). And I got a ride home.
Every time I’ve called with questions I get great honest and knowledgeable info — like how much repairs cost relative to others on different makes and models as I shop.
What I gem! Never thought one could be so happy with their mechanic! Thanks Drew!
More to come when I actually have to go through with a repair… couldn’t imagine anything less than awesome.

I feel very fortunate to have stumbled upon Magic’s little garage, tucked away a few blocks of west 7^th street. The customer service is by far the best I’ve experienced at any mechanic shop … ever. Just one example:
This past weekend my wife and I were on a rare, kid-​free getaway to Duluth for her birthday. About 20 miles from our destination, (100+ miles from home) we realized that our other vehicle was parked on the street, which is on a plow route. My wife called Magic’s and told them the situation — they told her that they would drive right over with their tow truck and move the car into the driveway and we could square up when we got back. 10 minutes later we got a call from the neighbor letting us know the tow truck was there.
We’ve been going to Magic’s since we moved into the neighborhood 6 months back and they’ve consistently done great work on our vehicles. I trust the work they do 100%.
They work fast, keep you tuned in on progress and are VERY reasonably priced.

I have been using Magic’s Auto Repair for years and have always been happy with their honest, reliable and detailed service. Just recently they spotted a serious issue with my car and began calling the dealership to check on the warranty. They did all the research and gave advice that was not focused on making money for them but rather helping me. It’s a small shop so it can get busy but they’re always flexible and try to help as best they can. It’s a great way to support small business and get personalized service. Drew always remembers my car type when I call!

okay they just helped me out of another jam. This is my go to place.

I’ve always been very happy with Magic’s. I like the fact that they give me the options of what needs to be done, what should be done and what could be done. I always feel like I’m getting good work for a fair price.

They fixed my car in two hours and only charged me $ 50. They also changed the oil for only $ 10 labor, can’t beat that. Magic’s gives excellent, straightforward service without any additional charges like you get at the dealer.