Inspecta-Homes

RUN FAST! THIS IS A TRAP AND A WASTE OF YOUR TIME.
If I could give zero stars, I would. What’s worse than a poorly conducted inspection? An inspection that is not conducted at all. I’ve rarely, if ever, dealt with a company that was so disorganized and poorly managed. The communication between myself and the company was nonexistent. The made no effort to confirm that the designated appointment was actually going to take place. To make matters worse, they made no effort to confirm that the appointment was cancelled. And yes, they had multiple phone numbers for me and an e-​mail address. I went out of my way the morning of the inspection to call them directly to confirm that the appointment would take place at 2 PM on Friday, April 10^th. The office manager said yes, that everything was «good to go in their system.» At 2 PM, I called back, and someone else said, «I cancelled the appointment in the system. My [office manager] told me she took care of the situation after you called, so I cancelled the appointment.» What more needs to be said? Two people who probably work within feet of one another couldn’t communicate well enough with each other to know that the appointment WAS NOT supposed to be cancelled. And, even if it were, what company cancels an appointment without informing the CLIENT? Just when you think Customer Service 101 should be intuitive, you learn that some people make it so hard on themselves by not doing the little things. Of course, to make matters worse, I go out of my way to take the afternoon off so that I can join the inspector. So, not only do I not get an inspection on time, I also miss out on 4 hours of work that I could be billing for. Totally unprofessional and will I NEVER recommend to anyone.
DO NOT USE. YOU’VE BEEN WARNED.

I have used Inspecta-​Homes over the years in my real estate career and cannot say enough good things about them. They are professional and courteous and always honest to my clients about the condition of their homes. Recommend them frequently and will continue to.

I had a home inspection done on April 17^th. Approximately 6 weeks later I found an extremely bad mold problem and I do not know how this got past the inspector, all he had to do was remove the plate over an outlet and he would have seen the mold. it is not hidden, and did not require any intrusive activities to find this mold. I was under the impression that the Inspecta-​Home inspectors checked for this. I had the inspector there twice and for the money I paid, I expected an extremely thorough inspection. This is not what I received from Inspecta-​Homes. Communication with them is extremely difficult. All I get back are generic forum letters referencing the contract that I electronically signed. There is an implied service beyond what is in the contract. I am forced to believe they are just dishonest people. Stay away from this company.

Our realtor chose the inspector, as we were hundreds of miles away. The inspector (initials DWS) breezed through inspection on an 1885 home. Did not do his job. Poor quality inspection, so don’t waste your time and money.
I feel this is the most important review I can write, because what’s more important than a home inspection?