Hartland Shoe Repair Co

Love Gene. He’s the real deal. Does great work. He’s a shoe magician! Brought one pair in. He did such a great job — I went home and got 5 more pair to have him work on. Of course sometimes you have to let a shoe go… but dang when you find a pair that you love that’s worth keeping — it’s so nice to know you can.

I have not been in a shoe repair store in probably 20 years. I used to wear the hell out of my high skinny heels and would frequent the repair shops but what brought me to see Gene was my Coach Purse. :(…My favorite Coach purse had a zipper that was torn out. I called and Gene talked to me for about 20 minutes and even called me back when I called! Who calls people back anymore? I took the purse in and Gene had an idea of putting snaps on it instead of a zipper but I opted to just forget about fixing the purse. What a nice guy Gene is and talented too. I could tell by looking at all the projects he had finished on the shelves. I most definitely would come back to see Gene if I had a need.

It’s a tiny, eccentric store that does really good work. You enter the space, and immediately you are surrounded by piles of customers’ shoes, including those that are sent from elsewhere. Gene has a backlog of at least a month, but once you get your shoes back you know why.
I needed the heel area of the my Birkenstocks done. Other places charge almost as much as it would cost to redo the entire shoe, but Gene gave me a good price. I was wondering how well the Birks would hold up in my trip to London. (The subway workers were on strike, so I did even more walking than I planned!) The repaired area held up really well, and was glued so tightly against the rest of the sole that I didn’t get sand or anything else in the thinner-​than-​a-​razor seam between the two pieces. He has a display of several different kinds of soles you can put on Birkenstocks, and so I guess he knows them really well.
If Gene weren’t able to do the job, I would have ended up going to the store to buy a new pair of shoes, which would have made for an uncomfortable trip. Thanks, Gene, for helping make my trip even better!

My favorite Sorels were sadly getting destroyed in the heels. Gene was able to give them a brand new life by sewing in leather saving my favorite boots just in time for a very cold day. Gene is a master of his craft! And it was an incredible reasonable price. It’s a one-​man shop of awesomeness so isn’t the fastest but Gene is very clear about time upfront and it is well worth the wait. Thanks Gene!

My wife bought a handmade bag in Peru that she purchased for her Mac. Within 5 – 6 mos, the strap was ripping & totally coming off on one side and beginning to on the other. This was something she couldn’t replace, and something she didn’t want to give up. Gene not only fixed the strap but suggested to reinforce it elsewhere so we wouldn’t be back any time soon! It’s been almost a year and there’s no sign of wear! And at an extremely reasonable price! We’ve more recently returned with two other things and I can’t believe how reasonable he is compared to others. (Don’t read this, Gene!)

Hartland took a project for me that no other repair shop would touch. Now my two favorite pairs of shoes are like new again and I couldn’t be happier. I’ve had the shoes back from Hartland now for several weeks now; they fit perfect, look great, and haven’t came apart at all. This is simply awesome!

Great job putting new soles on my favorite Timberland walking shoes. Timberlands aren’t designed for resoling, but Gene did a great job making them like new.

I got the strap of my favorite bag fished at Hartland. Gene did a great job and even called to suggest an addition that would improve the strap’s longevity and match the design of the purse — at no extra cost. Great service, reasonable price, and happy with the final product.
Because it’s a one person shop, it does take a week or so to get your repair done, but you can make an appointment.