Budget Towing Inc

Haven’t even finish talking on the phone and they just hung up. Not much more to say.

Thank you to Bill of St. Paul Budget towing! You helped me try to get my battery started, you were amazing with your driving skills to tow my car to safety annnnnd you helped me push my car into a cramped garage with a positive «can do» attitude! This is my first, seriously positive experience with towing! Thank you Budget for employing quality, hard working, persistent people!

Avoid like the plague. Amazingly over priced. I had no idea how much towing should cost because i had never had a tow before. The driver was a foul mouthed nasty wimp. It was really cold, and i guess he had not been in Minnesota long enough to know to dress for it. And i suppose that driving a tow truck is a pretty low end job at the get-​go, but you dont have to take it out on the poor dope who needs a tow.
Anyway, after it was loaded on the truck and delivered, towing only 10 blocks, the cost was triple what my insurance company normally reimburses for towing. They would not reimburse for such an exorbitant amount. When i called Budget Towing to talk to them about it, i got one of the «incredibly rude» women on the phone that has been written about on so many reviews on Google. «Well that’s just what we charge and that’s between you and your insurance company.»
Well, i hope not lady, which is why i write this review.
Morrell Towing, Inc (866) 965‑6439
Guardian Recovery Services (612) 281‑3287
Auto Emergency Service (651) 274‑4746
Are just a few you can call that have high ratings from users. If you want to avoid being among the dismal souls who rated this company so low.
Its funny because i talked to a local shop that i knew was trustworthy, and he said, he could not help because it was too late, but i should not pay too much attention to ratings because everyone getting towed is in a bad mood. Well i am here to say, he was wrong and, Budget Towing will make it worse.
Good luck,

I walked outside to go to work and BAM! my car was gone. Must’ve been a snow emergency I did not know about. My boyfriend, which had walked past the car at 8am, told me that he had not seen a tag or anything on it. I called the Budget Towing and asked if my car was there. She informed me that it was. I told her that my boyfriend had walked past the car at 8am and had seen no tag, to which she replied ‘Well I’m looking at the tag right now’ in a very sarcastic tone. Let’s just say that the rest of the phone call did not go so well…
I understand she may have to deal with a lot of people who are angry and frustrated and take it out on her but I tried to give her the same amount of kindness that I would like for myself. She was rude and sarcastic, all of which is very unneeded when your car has just been towed. I hope to NEVER have to deal with them again.
UPDATE!
Apparently one of my neighbors called on my old car which was parked in front of my house for 2 weeks, didn’t know that was illegal? So it got towed by our BFF’s at Budget Towing. YIPEE. ONCE AGAIN given the rudest attitude, no respect. Was told they took cash only but had no change. Seriously? The lot was covered in ice so walking to my car was an adventure in itself. Was with my father and even he was using some choice words to describe the lady who works there. They have an F rating on the BBB website and have filed for bankruptcy a while ago. Here’s to hoping they finally cave in financially soon and are out of business!

This will be my first review. I have been considering joining Unilocal since my wife turned me on to this organization. I have been inspired to join, at this time, due to a difference of opinion about Budget Towing Inc. of St. Paul with my wife. We discussed our difference of opinion and have always felt free to disagree with each other. I would like to give a different perception of Budget Towing Inc. of St. Paul. Our car needed a tow so we used Verizon to search a tow company. Verizon has a deal with the tow company with their subscribers that they will tow you, I believe, 10 miles, for 59 $ and there will be an additional charge for mileage beyond that distance. Up front, the Verizon contact contacted the tow company and made the arrangements to send the tow truck to our location. They quoted us the amount of time it would take for them to get to us up front and made it to us in that time frame. The tow truck driver was professional, polite, groomed, and helpful. He noted our issue could be temporarily resolved, and gave us the option of driving the car home to avoid the additional mileage charge. For the tow it would be an additional 5 $ per mile beyond the tow radius set in advance. I found that not only was our tow person helpful, but saved us money, and his time, by providing us with the option to drive it home ourselves. To me this was a win /​win situation for both of us. I would expect that in the towing business it would be very hard for most tow companies to achieve high ratings. Tow companies interactions with customers begins at the start of a very irritating and possibly very costly day. For the above reasons I give this company 5 stars and would strongly recommend their services to others.

I have been hesitant to write a review for this company because I have been trying to get some distance from it to see if I am being objective. It’s been a few weeks and I am still feeling unsure of the experience.
What is normal or fair with a tow company? You call them when you are pooched. When you are stranded and upset about your car pooping out on you. When you are stuck and have no choice. And hopefully that is a rare rare thing to happen to a person. So I had to question what I expected from the situation and if it was fair or not.
We found this tow company by calling information. It took about an hour and a half for them to get to us after the call. They charged us $ 60.00 to come out and look at our car. The tow truck driver figured out what was wrong with are car and got it running well enough that we could drive it to the mechanic without an actual tow. Which was nice — and did save us a few bucks — but I felt like we were expected to give the tow truck driver thank you cash. He kept saying over and over that he wasn’t supposed to do that sort of thing and pausing and looking at us. It was weird and even now just writing about it I am feeling the weirdness of the whole situation.
The end result of my weeks of contemplation about this experience is that I would try a different tow company if I had a choice. They came out to our car and we were able to get it to the mechanic because of their assistance — but the whole thing was just uncomfortable and really made me not want to use them again if it came down to it. And I guess that pretty much sums it up.