Automobile Service Company

It has been 12 years since I brought my former 1970 Z28 in for new poly body mounts, I made the appt. brought it in that morning picked it up that afternoon and all is good 12 years ago. I have been promoting A.S.C. for over a decade to dozens of car guys for serious classic car work, NOT anymore, I should have read the Unilocal reviews, I called and made the appt. 2+ weeks ahead with Bill for new mounts, alignment and sway bar install, dropped off my 67 Firebird off and they said at least 2 weeks, ok 2 weeks, I called a week and half later to check the status and they have the alignment done but they need at least another week or two to finish, so I picked it making another appt. 2 weeks ahead for a dedicated week to get it done, so I just brought it in last monday Aug. 3^rd to be picked up Aug. 7^th, Bill calls me today Aug. 5^th and tells me they have not even looked at it yet and will not get to it this week, WHAT!!! anyway it is in my garage now and is not going back to this place. I did not get mad I would have just gotten the blank stare, but can you say Clueless. stay away.

What a great place to find in my back yard. It is off ¹⁰⁰⁄₃₆^th street and there is no sign, but worth the effort to get here if you need auto repair. I found a coupon for an oil change and engine service light check. This place is located a short five minute walk across the rail road tracks. I called for an appointment and was instantly helped. When i arrived two people said hello before I got to the service counter and met Bill. So relaxed and competent and honorable. These are good people. If you want low cost, fair prices and confidence that the work was properly completed, this is the place. If you are new to the area or if you are a parent wondering where your child should take the car, this is the place. Work was fast and affordable. I will be back.

I made an appointment a week in advance for a frame straightening. I then left car the night before thought I would have it back in a day or so. Finally 3 days later I called. the service manager Bill the arrogant and had no answers or apologies’ for the
lack of service. 7 days after the appointment my car was started on 3 days later it was done. Bill made me feel like a poor step child because I only spent $ 550.00 on my car. everyone else there was fine but still no timely service.

We made an appointment more than a week in advance to bring in our 1959 TR for an alignment Monday. We talked specifics about the vehicle and what it needed. Chris told is we had to be there by 9 am because it would involve special setup on their part because the car is narrow. We left home at 7 am to drive the 70 miles without using highways. After we dropped it off, Chris called us to say it would take at least a week because the required equipment was in use. Meanwhile, we asked Bill to check the tires, and complained to him about the revised schedule, and he said, what does Chris know about a TR3, Chris is just a kid yada yada. By Wednesday, no work was in sight, and Bill couldn’t tell us with conviction that they even had the capability to do the alignment. We picked up the TR Wednesday afternoon, took it to The Alignment Guy in Golden Valley, and he did the job in 45 minutes. We leave it to all of you to form your own impressions about Automotive Service Inc.

Automobile Service Company replaced the alternator and accessory belt on my vehicle. The total labor came to $ 160, which seemed quite reasonable. Customer service is great. Very professional. The mechanics will greet you as you walk in the door. Will do business with again.

Finding an auto mechanic you can trust is like finding:
–a lawyer who won’t overbill you;
–an I-​banker who doesn’t take off his wedding ring before going in a bar;
–a DJ who doesn’t do bumps between sets;
–a ska guitarist who doesn’t chase the dragon;
–a customer service phone representative you can understand.
I could go on. But I won’t. Listen, it’s just this simple: back before I started leasing cars, I owned cars that needed to be well-​maintained. My dad and brother can take apart and rebuild engines, but I lack that gene (I think I got a wine appreciation gene instead, and I’ll take it). So, I needed a trustworthy mechanic.
Once a year, I would take my cars to Automobile Service Company (not both at the same time, of course) and they would give them a thorough inspection, call me, tell me what the status was, and would prioritize the things that needed to be done. As in, «you need to get this fixed immediately, this other thing will wait a year or two, this other thing doesn’t need to be fixed unless it’s bothering you.» And would quote a price for everything. And the inspection was free. Hard to beat that.