Horrible experience and low end place! I would not recommend a facial at this place if you are seeking anything more than a facial massage because they do not staff the expertise needed for proper skin care. The aesthetician was completely clueless about uv damage and products… she had me leave after a facial with zero sunscreen moisturizer which NO skincare establishment does! Her extractions were pointless as I left with all the blackheads in tact. I complained to the manager and got chastised by her while she defended her clueless staff and low end practices. Awful experience all the way around.
Debbie M.
Classificação do local: 1 Southside, Jacksonville, FL
I got a 50 mins message groupon for my husband. When I called they told me they are not busy at all so we can come in anytime. We set an appointment for the next day at 9am. My husband got there at 855 then they gave him about 3 pages of forms to fill out. My husband was done with the forms by 900 and afterwards they instructed him to sit and wait. He waited until 910 until being called to the room. The therapist talked to my husband for a few minutes, left the room for 5 minutes to let my husband get settled, and by then it was 920. But she only would message my husband until 950 because he was«late». What the hell??? There was no one else coming afterwards!!! You can see spa me doesn’t care about doing the right thing or treating their clients right. I would not return. So glad I didn’t pay full price for this lousy place.
Lindsay B.
Classificação do local: 1 Jacksonville, FL
I purchased a Groupon but had to work late(I work for the Navy and sometimes things more important than a facial come up) and was late for the appointment. Spa Me wouldn’t work with me to reschedule, so I’m out the $ 69 I paid to Groupon since Spa Me has already redeemed the certificate. Way to support the people who defend this country, Spa Me. I won’t be recommending this spa to anyone; it’s easy to tell what their priorities are…
Teresa O.
Classificação do local: 1 St Augustine, FL
I purchased a certificate valid for 1 hour massage and 1 hour facial for Spa ME from doubletakedeals. I called on 9÷20÷13,(spoke to Evette, front desk) to make an appt. She said that they were well booked into October(my double take deal expires 9÷30÷13). I said I would like the next available appt and request that they honor my promotional value as I was booking before my certificate expired. she said they would not do so. I advised her that state law assured that they would accept my paid value and I would like to book an appt and apply my paid value to the special they were running for the massage and facial. she said they would not do that as my paid value(and I would have to show proof of what I paid) could only be used for regular price services. I told her that as a consumer I feel that this is unjust and unfair and that I would be filing a complaint. Her response was to go right ahead.
Michelle D.
Classificação do local: 5 St Augustine, FL
A great spa! I love Spa Me… I have had many massages and facials and all have been fabulous and for the price they charge, its even better. I have visited many local spa’s, many high priced spa’s and I would be disappointed in the service but at Spa Me you get value and great services. I have also gotten botox at Spa Me and Lori does a great job! The inside is relaxing and they have wonderful products as well.
Jacksonville F.
Classificação do local: 1 Jacksonville, FL
i am disgusted. I was told that to use my credit card i had to pay an extra 63.00… they charged me 252… instead of the agreed upon total for my services with tip of 189. When they realized i was using a credit card and was black they advised me that credit card companies charge them a fee when a card is used and they were required to pass this fee down to me … the same day i had my white friend go in and after me and she was able to us her credit card … and not pay the extra 63.00 fee that i was charged. Tell me … are we still in the slave days? I will make sure everyone knows about this disgusting racist place.
Jay O.
Classificação do local: 5 Saint Augustine, FL
One of the best gifts my wife has every given me was a massage membership. It’s quite a luxury, but once a month I am treated to a massage. The therapists are excellent and the environment is very comfortable. I highly recommend this location.
Tania G.
Classificação do local: 4 Houston, TX
I went here for a massage a few months ago and the staff was very friendly, the space was peaceful and clean and the massage was great. The woman scheduled to be my massage therapist had her car break down on her way into the spa, so they had to call in a second person and there was quite a bit of a wait. It was not something they could have controlled, but they were extremely polite and apologetic. I’m willing to overlook that because it was probably a one-time thing and the rest of the service was great. The bottom line is, I was having a very bad day that day and I’m sure I wasn’t in the most chipper of moods, but the staff at the spa made me feel better, which I think is the mark of a good spa.