Crystal Inn

No complaints here, we were traveling through so a one night stay was just fine. Furnishings are dated but it didn’t bother us. Staff was friendly and asked us how our stay was and breakfast was good!

You get what you pay for and the most disappointing is that housekeeping didn’t even clean our room when we were out all day until 7pm.

We had an enjoyable two night stay in late August at the family friendly Crystal Inn. We found a good weekend rate on Hotwire and thought we got great value for this rate. The location is convenient to the 15 but still isolated far enough from Bluff St. to not be distracted from the traffic.
Check in was easy and the room was spacious. There’s plenty of convenient parking and we never had to walk far to the car. In the lobby, there’s complimentary coffee and newspapers. Internet is free and we had no issues with the servicing of the room. The AC unit was a little too loud for our liking and the there was an odor throughout the hotel termed as «old people» by my daughter? They were doing some construction/​repair in the front of the hotel which was kind of an eye sore as we came and went.
The biggest positives of the inn were the free breakfast and the pool. The breakfast is standard eggs, bacon, sausage, breads, and cereal. But not having to pay for breakfast for 5 for two mornings in a row saved me at least a C note. Angel Inn boasts that their outdoor pool in the courtyard is the best in St. George and they might be right. The kids got full usage of the pool which is open until 10 PM and that’s all they talked about on the ride home from Zion.
We’ll be checking the rates at Crystal Inn first if we decide to stay in St. George again.

The staff here is really friendly and polite. They are the sole reason I’m giving this hotel 2 points.
This isn’t a terrible place, but it’s far overpriced for what it is. My first impression was a terrible smell– the lobby and halls smell a bit like body odor. Fortunately, I didn’t notice the smell in my room. The furnishings are quite dated– not a bad thing, in my book, but certainly showing a lot of wear. My biggest complaint is that the rooms were only so-​so clean. There were quite a few stray hairs that weren’t mine, including one I picked off my leg after drying off with a towel. (Yuck!)
My opinion is that this hotel could either charge significantly less, or upgrade their cleaning/​maintenance.

I made reservations 4 days prior to check in. I called 3 hours before I arrived to let them know I was on my way in since it was AFTER check in time. After driving in from out of state I arrive to a VERY rude man Joshua behind the desk who let me know there was no rooms clean for me. I asked him how that could be since I called 3 hours ago, he told me rooms are given out first come basis. He then began raising his voice at me telling me I could either wait while they find and clean rooms for me that would be about another hour or I could go somewhere else. This was HUGE disappointment. Don’t risk letting them ruin your trip especially if your driving 12 hours to get there! !

We visit St. George on our way to different cities in UT and beyond. We always stay at the Crystal Inn. Always a pleasant stay. Thank you!

We have never stayed here before and will likely not stay again as there are better hotels in the area for less or comparable price. We had two rooms and both were in desperate need of a deep clean or good dusting. Baseboards, top of hair dryer, edge of carpets, etc, had thick dust. We lost something and were looking behind furniture only to find food and garbage including pop cans The tubs need a thorough bleaching.
Water pressure was low and the water didn’t get very hot. Walls thin.
The pool while from a distance looks nice, needs some serious repair to tiles and the pool decking.
Breakfast had a good assortment for all but the tables, décor, and place settings appeared old and tired.
Staff was friendly.

Room was clean and so was the bathroom. They allow dogs, which is why we chose this hotel. I wish we would have time to check out the sauna and play tennis. The tennis courts were nice and well-​kept.
Front desk staff was nice and courteous. Very friendly and they wanted our stay to be enjoyable.
The breakfast was nice. They have a bit of a confusing setup but otherwise, very good. They have a waffle machine and a hot cocoa machine, along with the standard coffee/​tea.

Bisher ein der besten Motels/​Hotels auf unserer Reise… in dieser Preisklasse.
Sehr freundliches Personal, ein sehr schöner Pool, einwandfreie Zimmer (verhältnismäßig groß und tipptopp sauber). Nur der Fön hat nicht funktioniert.
Das Frühstück sehr ok, typisch amerikanisch halt (Rührei, Würstchen, Müsli, Bagels, Obst, Waffeln).

Room and bathroom were clean. Hotel attendants were very friendly and helpful. Bed was comfortable. People keep saying that they could hear their neighbors breathing, honestly, I couldn’t hear any of our neighbors (we were on the first floor and the attendant told us we had the last room available AND there was a football team of high school boys there when we were there). Haha, I guess I could also add that I had the AC fan on at all times bc I can’t sleep without some background noise. The only thing was the complimentary buffet breakfast. There was a lot to choose from, but it seemed like the scrambled eggs were always cold, otherwise I’d give this place 5 stars! Good place to stay for the $$ we paid (got it off Hotwire for about $ 45 a night).

This review is of our hotel room and the breakfast buffet. We did not take advantage of the pool, gym, or steam room.
We stayed here Presidents’ Day weekend, booking a room in advance, because my boyfriend had enjoyed other hotels within this chain. We were both disappointed and felt that we had overpaid by 40%. This is not a 3-​star hotel, more like a 2 or 2.5 star hotel. It was slightly better than the run-​down motel we had stayed in Lava Hot Springs, Idaho. Everything in the room was old and the furniture didn’t seem to match. It looked like the 90’s never left. The bed was comfortable, the pillows had substance, the shower water pressure was good, and the place was clean. However, we paid $ 133 (which includes tax) for a king bedroom and felt that we could have gotten something comparable or better for $ 80.
The breakfast buffet was okay. I don’t expect a top-​notch meal when it’s complimentary, but some of the items delivered and some didn’t. The waffle was surprisingly good. Some other hotels I’ve stayed at had rubbery waffles, but this tasted like a homemade waffle. The breakfast potatoes were disappointing, they weren’t blanched before being sautéed so many chunks were undercooked.
I want to make clear that the staff was very friendly and helpful despite the many soccer team children and tourists. We will probably choose a bed and breakfast next time.

This was the first time we’ve stayed here and the reason was that most of the other hotels were booked. This wasn’t a bad hotel, but there is NO way this place should be rated as a 3-​star hotel. I would say it’s more like a 2-​star.
PROS: The staff was very nice and accomodating, the room was clean, the bed was comfortable, and the shower water pressure was good.
CONS: The walls were so thin that I could hear the people next door typing on the computers (enter sarcasm here). The bathroom was tiny, and the «gym» was a joke; the room was so tiny that you could barely get by someone to get to a machine. The machines were so run down that I actually smelled smoke while I was on the elliptical. I thought I was doing a Flintstones impression.
Finally, I know the hotel can’t control its guests, but I’ve NEVER experienced such rude people before. Apparently, if some people are up, they figure everyone should be and start having «outside voice» conversations right in the friggin’ hallways.
I will not be staying in this hotel again!

We come to St. George from LV every couple of months to see my daughter Hailey’s doctors (see
to read her story). We usually stay at the Comfort Inn or the Hilton Garden Inn. This time I used Hotwire to book our room and ended up here. According to Hotwire, The Crystal Inn is a three star hotel that’s comparable to the Comfort Inn and Hilton Garden Inn. This is not true.
I’m not saying this is a bad hotel, but it’s not a good hotel. The room was nice and clean. The bathroom was very small and the walls are thin (we could hear our neighbors’ conversations). Also, the fitness room is a joke — it doesn’t open until 7am (other hotels open at 5am). It has a treadmill, bike, elliptical, and a lat pull machine crammed into a tiny space. There’s not enough room to do ab work or pushups.
Bottom line is this hotel is not as advertised. It’s fine for what it is, but it’s not on par with other hotels that charge similar rates.

The rooms were very out dated. liked the pool area but there is no where to sit and relax and night time except your the breakfast was good but the service sucked the two girls behind the desk were horrible will never stay here again because of the bad experience.

Clean rooms. Great service. Beautiful lobby with a great big fireplace. The breakfast buffet leaves a lot to be desired, but the other amenities make up for it.

Very impressed with this hotel. Clean modern rooms, indoor restaurant with decent complementary breakfast, and friendly service. I would definitely stay here again; they even had massaging shower heads and soap from Bath & Body Works. Nice place!