Tenvoorde Ford

We went into Tenvoorde knowing what we were looking for, and the price we wanted to pay. We worked with Rich, who greeted us right away and let us drive the car we were interested in. When he asked for a price, we gave it to him. He checked with the manager and got back to us with their best deal. It was below what we were looking for.
I normally can’t stand dealing with automotive dealers and the games they play, but Tenvoorde was very straight-​forward with what the cost would be with license, tax, tabs.
When we picked the car up a day later, one of the key fobs and the remote start wasn’t working. Tenvoorde said that we could bring the car back in and they would get the other fob working. While the remote hasn’t yet been resolved, I hope that it, too, will be resolved. Time will tell. Once everything is taken care of, I’ll be giving them five stars.
We were very pleased with the service we received, the way we were treated, and the car and its price. There was no hassle and no games. Unlike some dealers in town, I like the fact that there’s a price in every window, and you know the mileage and age of each car.

I absolutely love Tenvoorde :) From my past employment (5 years ago) to now my time as a customer (2 vehicles!) The service center is great, sales staff are honest and genuine, and the dealership provides an exceptional experience.
Thank you!
Special thank you to my friend and now RETIREE, Dave Schultzetenberg.

Fail Fail Fail. I took two different Ford vehicles here at two different times and they misdiagnosed the first time and the second time they simply could not figure out what was wrong. Superior Ford in the Cities was able to figure out both problems and fix them.
When it came time to purchase a new Explorer, I thought I would give them a chance. Big mistake. They were over $ 800 higher than an exact same Explorer at New Brighton Ford in the Cities. What made the experience especially bad was when Mike Tenvoorde the owner came out and gave me some schpeel about how I have to buy my vehicle at his dealership because he is local. As if some how he is entitled to my business and that I should just let him gouge me. No thanks. I did end up buying the Explorer at New Brighton Ford. Tenvoorde Ford will never see another cent from me.

I bring my car here for oil changes and the car wash that is included. Let me straight up say that my overall experience in Minnesota with customer service has been a $hitty one. This has broken that cycle. I was acquainted with this place through a coupon, and since then, have never looked back. This is my go to place for oil changes. The funny thing is, I don’t even own a Ford. Seriously though, the people working the front desk of the quick lane and even the ones working the garage are dope. Hell, even the peeps in the waiting room are dope. Over all, customers are appreciated here. Baller a$$ customer service. Fo reals.