Fairfield Inn & Suites St. Cloud

First impression was good nice clean lobby great staff. Then I heard the people in the pool… went to my floor… heard everyone in their rooms and you can hear everything in the halls. When we arrived at 10pm I was shocked how loud the lobby was and that the pool was open to midnight. And there were a lot of loud people in their rooms as we walked down the hall to our room. However when we got into our room it was very nice. Clean bathroom nice bed, although not very spacious. I hear a few people in the hall before we went to bed but not a peep after. And the person at the front desk said breakfast was at 7 which was disappointing because we needed to leave by 6:30. But when we checked out the food was already out so we got breakfast which I was very happy for. All in all a pretty good hotel.

The hotel is nice, but the lack of training of their staff is absolutely discussing. I have never waited an hour to get a receipt print out by the front desk Mary. Seriously? I am actually never got it… I been feeling sick and came downstairs just to get a soup and a few other things and to snack on. I been here since 11:30pm and there was no one on the desk then fanally someone name Mary shows up and try to run what I purchase after a few times she finally approves it, but she didn’t print out my receipt. I ask her for it as I need it to show my travel expenses and it needs to show that it was purchase before midnight. To my surprise she didn’t know how to. Then she decides to call another hotel in another city to ask them how to print out and find my receipt. Well, the guy at the other hotel didn’t understood her so she actually past me the phone so I can speak to him. The guy was completely confused of what was going on, as was I. I explain to him that she is trying to find my purchase and print out my receipt. The gentelmen ask me to speak to her. She try a few times until the guy said that he was going to call her back, which he never did. After awhile of waiting she decided to call someone else (I am guessing hee manager) which was not of any help either because it was already 1:30am and no receipt still. I finally had it! I told her that this was completely unacceptable and the they can keep the items, and I walk out to my room… I check my account and not only I got charge for my intended purchase of $ 20 worth of snacks, but also a $ 1 for who know what? I count belive this and I when down and told her that I was charge and she told me not to worry and that everything will be reimburse to my account and that I could take the items at not charge… Well, well the very next morning I got charge for my room which it was already prepaid thru Expedia and was showing an address from Montana… Montana? Seriously? I call the front desk, and guess who answers me… Mary. I could belive it, she told me that she didn’t understood why I was getting charge. I was like «neither do I» thankfully a day manage show up and talk to me explain that they some time do that since it was purchase from a third party. (I travel A LOT and never heard of that, but I left it like that for now) I guess I will find out when accounting start asking me about this charge… A day after I decide to check on my account and to my surprise the charges for the attempted snacks purchase were still in my account. I just amazed… I am flying back to LA in the morning and I will have to call them back on Monday or Tuesday and find out what are they going to do with their incompetent… I don’t blame the desk lady, but their managers to allowed someone to be on their own without a full trying and protocol. Shame shame Marriott! To be continued.

Have stayed here a few times and the place is just lovely, top to bottom… Service is authentically kind, concerned and helpful, room is clean, great hit breakfast of eggs, bacon and sausage, and the décor is modern and crisp. Saw lots of people enjoying the indoor pool. Will always stay here upon visiting st cloud.

We used to stay in Minneapolis when traveling, but a few years ago decided to make our day a bit shorter and stop in St Cloud. So glad we did! Staying here is now our choice every trip. We even ended up staying here a few extra nights when the interstate was closed. As close to home as I’ve ever felt in a hotel.
Clean. Comfortable. Friendly staff. Great pool. Excellent free breakfast.
Lady at the front desk — I forgot her name. Something kind of funny. Anyway, makes you feel as if she knows you and she’s quite a hoot!
Love this hotel and can’t wait for our next stay!

I haven’t stayed at a lot of hotels in Saint Cloud, but after my stay at this Marriott Fairfield Inn and Suites I can safely say that it is among your best options. It is conveniently located near Division and 15, within walking distance to a number of restaurants and services. Rates were reasonable and they had several rooms available the weekend I was in town.
I was more than impressed by my stay from check in to check out. The hotel is clean and professional and the few staff members I interacted with were friendly and helpful.
There isn’t anything flashy here, but I’m a fan. If you need a simple hotel in central Minnesota, this will work just fine.

WOW, this is one of the best deals going. Newly renovated, great service, great rooms, great people all around. Reasonable price as well.

It pains me to write this review…
Why? Because I really liked my stay here. Every staff member was so pleasant. You know, Minnesota nice… All white, of course…
My shock was checking the drawers for clothes upon packing and finding not only an empty drawer with the Gideons bible but also that book of mormon.
I didn’t realize (or didn’t remember) that all the Marriotts were LDS owned. I never really cared because I have always believed letting people believe in whatever they want.
But now it’s different. The LDS church has rallied their members to tithe millions of dollars to support prop 8 in CA which was to «amend”/really revise the CA constitution to deny people of the same gender the right to marry.
And by popular vote, prop 8 passed because of the money and because of the poor management of the «no on 8» campaign.
But since so many LDS members used money to take away my rights, I thinks my advocates should also take a stand, a financial stand, and not spend money at establishments owned/​managed by the LDS church.
So…don’t stay here…

This is a business person’s hotel with some nice perks. They offer free high-​speed internet access (wireless), a decent breakfast buffet with «make-​your-​own» waffles, fresh fruit, hot and cold cereals, pastries, breads and bagels. The rooms are clean and spacious, with a fridge and microwave and you can acquire Mariott points to boot! Shower is normal, pool is a bit small, but hey, I wasn’t there to swim.
I left a bit late one day and ran into the housekeeper. She asked if I wanted my room serviced and I told her it wasn’t neccessary. When I returned the room was done!
Nice job!