Andy’s Towing

Ethan from Andy’s Towing just came out to rescue us. Our car battery had died while we were shopping at Scenic Specialties in St. Joseph. If he is any indication of the customer service at Andy’s then it must be spectacular! He was prompt, curteous beyond his years, & willing to educate me on how car batteries work without making me feel stupid :-) thanks Ethan and Andy’s!

SCAM!!! Please for your own safety do NOT use ANDY’S towing! I called for a tow truck after my tire had fallen off my 2008 I was driving 15 mph the car had no damage to the body and needed a new tire put on to drive. The entire front end if my car was very badly damaged in the tow! They put a sling on the front end then raised the car which made the front end of the car crinkle up like a piece of paper! The driver explained to me that if there was and damage to my car from the tow ANDY’S would repair it! Let me be BOLD in stating he clearly didn’t know how to correctly tow my car! He then towed my car to the repair shop where his supervisor was waiting. He stated they needed to take pictures of the damage to repair it, gave me the name of who to call and said they would take care of it Monday. Monday came around and coincidently the supervisor was away every time I called. Tues I called, finally at around 2pm someone was available to talk to me and told me to call my insurance company for my damages caused by ANDY’S! I asked then for the non-​placement owner to call me! I received a phone call at nearly 10PM how rude! He argued about what his staff had told me, was very rude when I was attempting to explaining what happened, stated continuously his employees did not say anything they had said then finally told me to get a lawyer if i wanted my car fixed! This company is a SCAM! In the event of needing your car towed I’m sure you can all agree that your thoughts were only to get help, so let my lesson learned be yours and in the event you make the same mistake I did by using ANDY’S let me help your process the owners name is BOB and his number is (320) 980‑1599 and please be smart by documenting your conversations because you will need them when you go to court if you ever want your car fixed!

Two weeks ago I was caught in a storm and ended up in a ditch off highway 10. I searched online and called Andy’s Towing. They sent someone out pretty quickly. I was helped by Christopher, who was professional, knowledgeable and safety conscious. Hope you don’t need a tow but if you do, I recommend this company.

Due to a car accident (not my fault!), my rental had to be towed. Andy’s showed up very quickly, and the two men did a great job of hooking up my car and getting it towed to their location. I had to wait in the office for Enterprise to bring me another rental, and Andy’s office staff were fun and made my wait time much less painful. While I hope to never be towed again, if I find myself in the St. Cloud area again in need of help, I will definately call them first.