Steak ‘n Shake

We stopped here on our way home from Columbus, and this location was booming! We had to wait a little while to be seated, and the wait for the food seemed to take a while but they were extremely busy so it was understandable. You could see the staff working hard. Our server was friendly and took good care of our party of 4.

I like Steak and Shake but this one gives all the others a black eye. Like the other guy said they make you wait to take your order, then they make you wait to give you a total. The breakfast menu is hidden behind the speaker! How the hell are you suppose to see it? There is some old guy who cooks and puts his nose into stuff. He came to the window and told me to pull up because they have the guy behinds me order already! I did and wait and wait. They guy behind sat there and sat there too! Guess his food was not really ready! Why is this cook running the show? That young kid manager incapable of doing it? I can go on and on but why bother? This place is the worst avoid at all costs!

Great food but very very slow service. I tried the drivethru acouple times. they make you wait to take your order even if their is no one in front of you. Then they make you wait acouple minutes to give you a total. And so on. I’ve been inside same thing slow.
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Really love Steake and Shake. Whenever we are near one we stop. My favorite is the Frisco melt with an extra side of dressing is specially to dip French fries in.

This is my first time at Steak & Shake.
I don’t know how long this restaurant has been here, but it looks new and well cared for. The atmosphere is nice and everything is clean (yay clean!).
The service was prompt and attentive. Our server was friendly and the food made it out of the kitchen in a respectable amount of time.
Food quality was to be expected. This is a fast food joint on the side of I-​70 amongst a sea of other fast food chains.
The milkshakes were awesome, although a bit rich. Maybe I’m crazy for thinking a milkshake is too rich… Anyway, it was good.
One housekeeping note: clean the return air vents for your air conditioners!

We’ve enjoyed Steak and Shake in Centerville, Ohio for a number of years. We moved east and have missed it. Last weekend we made a trip back to Ohio and on the way back east Sunday evening, we stopped at Steak and Shake in Saint Clairsville, Ohio. Even though I ordered my burger with everything EXCEPT pickles, my burger came tore up and simply laid between two buns. It literally looked like it had been dropped and tossed back onto the plate. Rather than take my burger back and do it as ordered, the waitress brought me a plate of what she must have wanted because it wasn’t the condiments I requested and had pickles on the plate! Both my husband and I ordered milk shakes. He ordered a basic chocolate shake. What he received was a milkshake full of cookies. Hmmm. Monday I was extremely sick to my stomach ~ throwing up several times. Directly related to this restaurant? Not sure, but we won’t be stopping by anytime soon.

We are big Steak and Shake fans, so we got off the highway for lunch. We waited almost a half hour for our carry out order. Unfortunately, stone cold burgers and fries were not what we were anticipating. Next time we will keep going down the highway.

2 words frisco burger.
and i’m done.

Shakes — Great! A+++ love milkshakes… I’m not a milkshake snob.
Food — C-​. I ordered a chipotle chicken sandwhich (or as the server stated, chipolte), which was ok but the meat was tough so it would tear along the grain of the meat and I was taking huge chunks of meat out of the sandwhich with each bite. The fries are also way to thin and overcooked.
Server — D. My colleague and I both ordered water, and the cups we got were tiny and they were never refilled. He was nice, but aren’t all servers nice?