Camp Bow Wow St Clair Shores

Camp bow wow is one of the best doggie day care places in the area. They recognize my dogs even though we only come sporadically. My dogs are tired and worn out after their day there! Ive had 3 instances in the last year that have probably been flukes– but my bigger older dog probably wont be going back. My little one may to use up the days in our package.
The instances: About a year or maybe a year and a half, i had my big fuzzy dog given a bath while he was there. It was the dead of winter. I wasnt told he could still be wet or anything, he felt dry. So when we got home i let him out. He Loves the snow and cold. Well bout half an hour later, i let him in and his undercarriage was covered in ice. He was shivering. This is a chow mix! They dont shiver! I had to cover him in blankets and he was back to normal in about an hour. We narrowly missed a visit to the er vet. It scared the crap out of me. Next time we went in i let them know. I was told they’d talk to the groomer. Maybe i was too calm because they were pretty nonplussed about the whole thing. My small dog i took in and they helped fit her for an easy walk harness. Well the fit they sold me wore away the skin in her front arm pits and caused bad scabbing. I seen it and felt horrible. She hadnt given me a clue. I returned it– with blood stains on it. I was told ‘well some dogs are just built differently.’ While that IS 100% true, shouldnt they have noticed the buckles were in a weird place when they fit her? Also i was only offered a credit to my account, not a refund. Then the last one. I took them in and my big dog was on a high dose of prednisone. I told them that and they assured me that they would watch and put him in the senior lounge if needed. Great. Well i got there to pick up and was dealing with my little dog. They had the door open when he was coming down the hall. I noticed there was a puddle. He had a person in front of him and behind him. They let him walk right through the puddle and he wiped out. His legs went out from under him. I said ‘yeah thats from the prednisone dosage i told you about.’ The two that had been walking with him looked at me like they had no idea. This one really ticked me off. Hes a senior dog and could hsve hurt himself. Why WAS there even a puddle in the hallway? Also i was never given a tour. On your first day youre supposed to get one but i was told it wasnt possible. And i got the app for the web cams. They never worked on my android. Not once.
I do feel like camp bow wow cares about their dogs. Ive been really calm and nice when it happened because they’re all really great people. But i feel like my concerns were swept under the rug. Or ignored or not communicated. My big dog loves doggy day care but i just feel like its not an option for him after this. That happened while they were right next to him, after i had mentioned a health issue that morning. It makes me sad. For him and that that happened there because i know they would expect a higher level of care from their employees.

I love that they seem to really know my dog, and recognize me even though I don’t come every day or even every week. It feels very personal. My dog loves it there, and I feel she is always in really good hands. Also, they have bathed her at no charge when she rolled in «who knows what». That’s amazing!

Camp BW was recommended by a friend of mine for my summers that I spend in the SCS area and boy am I pleased! My 2 beagle/​bassets absolutely LOVE going here. First — the whole «camp» theme is evident everywhere and I was impressed when I walked in. Registration was easy and I was immediately offered a tour which was great. I also LOVE that I can check on my pups during the day with the web cams. The staff is super energetic and friendly and when watching the camera I can see them constantly in the play yards, so I know my boys are being spoiled. It was funny the 1^st time I dropped them off, they looked soooooo sad. The 2^nd time, they were flying through the door like «See ya Ma!»… that’s the sign of a great day camp — my boys love going and they come home tired, meaning they played a lot — they aren’t sitting in some crate all day. Oh — and another note about the staff, how awesome it is that in just a few visits they were greeting my boys by name. After my 1^st visit, I got the cutest picture of my boys, a card in the mail, and the FB page is very active with great articles and pictures. Can’t say enough awesome things!

About a year ago the owner (Tony) was working with our rescue and then all of a sudden decided to end the relationship for what ever reason. This did make me upset and I did send an email expressing my dislike for him. Not the business. I am a paying customer who wishes to bring my rescue foster (currently have a severly abused scared/​timid foster who cannot be crated) and this is how the owner responds. BELOW IS A COPY OF THE EMAIL: Wendy, I understand you have started bringing dogs into Camp Bow Wow again. I do not want to do business with you. I thought you made that clear with me during your last correspondence. You are not welcome to bring any dogs to Camp Bow Wow St. Clair Shores. Regards, Tony Caruso Camp Bow Wow St. Clair Shores, MI Owner

My dog absolutely loves it here! I used to feel bad about having to board him while on vacation, but I know he loves this place. And he is so tired when I pick him up, that he is asleep for the car ride home. Everyone there is so nice and seems genuinely happy to see my dog when I drop him off. Their rates are reasonable, the amount of play time the dogs get is fantastic and I love that they have puppy-​cams so I can watch him from an app on my phone when I am on vacation.

I adopted my pup in January 2011 and have been taking her here ever since! The staff is great and helpful and I like being able to «spy» on her throughout the day with their webcams. I do both overnight boarding and day care and they even wash her blanket if she’s there for a few days so we can bring it home nice and clean!
They give new customers a free day of daycare to assess dogs and their comfort level with the other dogs and give a «camp report card» of how your dog interacted with the staff and dogs. They also send a cute little greeting card in the mail with your dog’s picture as a thank you!
I highly recommend this place!

I absolutely love this business! Tony (the owner) is the best. I adopted my puppy late December 2008. I first took Stasia to Camp Bow Wow in January 2009. I have been a regular ever since. I LOVE how they treat her! They knew her by name right away. They have a nickname for her green toy that she needs for overnite boarding. And, they always tell me silly stories about her visits there.
What I love is the open play areas. They always have people (usually young adults) wandering in the play areas to keep the peace, if needed. And, the web cam is great. If I get the chance, I can watch my puppy play real time! And, even take photos :)
They also do a lot of cute holiday events/​promotions. For Valentine’s Day, they brought in a photographer. For a $ 10 donation to a local animal rescue, I received two 4×6 photos of my Stasia with a Valentine’s theme. It was awesome!
They also sometimes offer Saturday dayplay for a great discount.
This Camp Bow Wow is a great place for a little puppy day play or extended overnite stays!

I haven’t sent my pups to daycare lately as I have been rather lacking in the work department but when I needed them they were wonderful.
I never worried about how my dogs were being treated, it is obvious that the people who run and work in this place love animals.
For those that have a little trouble letting go of Foo-​foo there is a web based live cam that you are able to log onto whenever it strikes your
fancy. Watching your pets from work or vacation is fun (especially when you catch yours making his mark so to speak, ahem) and comforting if you need the DL on your D-​o-​g.
The canines arrived home exhausted from all of the dog-​on-​dog play and promptly slept for hours after each visit.
They have all kinds of cool stuff for sale in the lobby as well. Collars, leads, fresh baked treats, etc.