Yips & Yaps Pet Care

I took my puppy into Yips & Yaps for the first time yesterday and when picking him up my first look at him he looked very choppy, face and eye area wasn’t that clean compared to where I have taken him always in the past but I saved $ 25 bucks so that’s what I get. I brought him straight home and went to work. When I got home my husband and I were playing with him on the bed and noticed a knot on his for head. There was a large tick right above his eyes. It was very obvious it was embedded in his skin and bled when we removed it. My question to them this morning was — how did they miss this while grooming him? He was cut pretty short and around his face too. It took us seconds to see it. Or did he get this sitting in the kennel from a dog previously before his wanting to be groomed? The ‘manager’ I talked to said no tick was seen on Gus that he had to of gotten it at home. I explained already he wasn’t outside to of gotten the tick and it was on him for a few hours at least. She argued with me and said ‘He didn’t go to the bathroom?!’ Not ‘I’m so sorry this has happened, let’s get Gus back in here and get him cleaned back up’ or something. She argued that it couldn’t of come from their kennels, ticks don’t live off of animals. Then said they clean there kennels daily. I explained I have to take my dog into the vet now because the area looks to be infected. No response. This is very poor on their part. No concerns, nothing. I discussed this with my vet and ticks could live off animals for a short time and passed to another in kennels very easily.
At this point all I want is my money back.

I hate to write bad reviews, but I would like people to know what to expect. The place was ok-​would I go back-​NO! I bought a groupon because I thought it was a good price because I have 2 dogs and that can get pretty expensive for a week and since daycare was included, it was even a better deal, so I thought I would try it out, being as though I travel a lot. Obviously the statement holds true that you get what you pay for. I dropped my dogs off late on a Friday before an early flight Saturday, so I really did not have a back up option. If I did, I don’t think I would have left them. From the second I walked in, my dogs did not seem happy as the day care area was wide open to the daycare portion of the place. Dogs barking so loud I had to yell to speak to the receptionist while she yelled at the dogs to be quiet. Didn’t fill out any paperwork, other than a signature. Didn’t ask for shot records either. I would have thought that they would want more info. I also had to tell how much food to give them-​would have also thought that that would be a question to ask me. Then walked my dogs right through the other barking and jumping dogs to a room. Also something I would have thought they would not do, being as though they did not know how my dogs would react to the other dogs and vice versa. When I got my dogs back, they were acting very strange and very timid. My big dog even ran into his crate, which he never has done unless told to do so by command. A few days later I found 2 bite marks on my little dog and he has not left my side or my lap since he got home. Not impressed, so if you want cheap, this is the place to go, but next time I will spend the money for Petropolis.

After moving to this area a year ago we finally have found a convienient and caring groomer. We took our Shitzhu to Yips and Yaps today for the first time. We are very happy with the friendly and professional staff that we worked with. Our dog looked great after her grooming and the service was prompt and well done. We plan to make this our new choice for grooming needs and will recommend it to our friends and family.

Love this place. Our family dogs run to the door to get in. Offering day care, grooming, and over night stays.
Privately owned. Centrally located.
Treating your pet like family.

After trying out a few different kennels in town, my pup keeps returning to Yips & Yaps. They are not the cheapest nor the most expensive, and pretty damn far away, but she seems to have fun and that makes me happy.
My favorite thing about Yips &Yaps is that doggie daycare is *included* in the boarding price. Meaning that if your dog is a social butterfly like mine is, she can mix and mingle with all of the other boarded doggies, plus the ones just there for daycare. They have a big play area in the main room with a few toys, and of course, a fenced in yard. But, most importantly, the dogs aren’t stuck by themselves in cages unless you shell out extra for playtime.
Actually, the only ‘extra’ they offer is grooming. I’ve had my dog bathed there and they do a good job. It’s nice though that they don’t nickel and dime you for ridiculous ‘extras’ like playtime, longer bathroom breaks, or personal attention like some other kennels do.
The best thing about this place though, is that check-​out isn’t until 4:30pm!!! How many times have you booked that early flight to make sure Fido isn’t charged an extra day for leaving the kennel after the strike of noon? I know I have. With Yips & Yaps, you can sleep in and not worry as long as you’re back by 4:30.
I don’t think they have private suites with Animal Planet playing, so if that’s important to you, probably best to look elsewhere. This place seems to be more «doggie summer camp» than «doggie boutique hotel.»
But all I know is that as soon as we turn onto the road, my dog’s tail starts going nuts. And as soon as I park the car she practically pulls me into the building. And when I pick her up she is completely exhausted, which is definitely no small feat for my little Energizer Bunny.