Mendel Plumbing and Heating

Saint Charles, Estados Unidos

4.6

Fechado agora

20 avaliações

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Telefone
+1 630-377-3608
Site:
www.callmendel.com
Endereço:
3N640 Nth 17th St, Saint Charles, IL, 60174
Paradas e estações próximas de transporte público:
5.1 kmLa Fox
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Aceita cartões de crédito
Sim
Somente Com Hora Marcada
Sim

Hoje

Hoje 7:30 – 18:00
Fechado agora
Horário local (Saint Charles) 04:25 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira 7:30 – 18:00
terça-feira 7:30 – 18:00
quarta-feira 7:30 – 18:00
quinta-feira 7:30 – 18:00
sexta-feira 7:30 – 18:00
sábado 8:00 – 14:00
domingo –

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20 avaliações para Mendel Plumbing and Heating

Não exige registro
Classificação do local: 5
Geneva, IL
I have had excellent service from Mendel since I moved here in 2004. The technicians are competent, diligent, and helpful. The office staff has been excellent when I call for regular service, an emergency or just to ask a question. Technicians arrive promptly at the scheduled time. I have full confidence in the Mendel organization. Arlene Knauft
Classificação do local: 5
St. Charles, IL
Ken from Mendel came out to diagnose our inoperable air conditioner. He was professional, polite and prompt, however he went way beyond. Usually my husband has addressed all mechanical concerns, but he was admitted some time ago because of dementia and is no longer able.
Ken earned my trust immediately, patiently sitting down to explain the options available. He was detailed in his explanations, making sure I understood, and answered the questions I had.
Our unit was fixed within an hour, at a rate I could well absorb. I am so thankful for this company, it’s fair business practices, it’s range of services and it’s charitable outlook and
certainly for service pros such as Ken. So grateful to have a company that’s trust-​worthy!
Classificação do local: 5
St. Charles, IL
Mendel is as good as it gets. They are prompt, knowledgeable and always take care of the problem. We have had multiple experts come into our house over the years and today we had the pleasure of having Eric K take care of business. Eric is always thorough and does a great job. Today’s job was kind of ugly (ejector pit) but he took care of everything with a smile. Thanks, Eric!
Classificação do local: 3
Saint Charles, IL
Unfortunately after two hours my faucet was not fixed. The not quite three year old Pfister faucets I bought from Lowes have a steel piece that had already rusted & corroded! Moral of the story, consult your plumber before purchasing faucets.
Classificação do local: 5
Maple Park, IL
Ken (HVAC) and Jesse (plumbing) were both very courteous and professional. Being a first time homeowner, they took the time to clearly explain everything and were very patient with my questions. I definitely recommend Mendel for any plumbing or HVAC needs.
Classificação do local: 4
Shoreline, WA
Eric was on time and completed the work within the timeframe promised. He showed his breadth of additional products and services that I’m now considering. I’m happy with the consistency and quality of work that Mendel has done for me these past 10 years!
Classificação do local: 3
Campton Hills, IL
Mendel has done work at our house for plumbing, electric and HVAC. Their work is professional, they arrive on time, the technicians are courteous and efficient. Only complaint is that the price is out of line with several other firms we have used or quoted. After the basic replacement of a hose bib I checked around and several other companies were 25−40% less. I complained since this was a replacement of a job that they did in 2013. I got a call back from the Customer Service Manager (Steve?) who stated that they do quote standard jobs against their competition and are certain that their pricing is very competitive. They need to do a little more quoting because there was no one within $ 100 of their price. Again, the work was done well, the experience with the company was good, the pricing is steep. Will be crossing them off the list for plumbing at least.
Classificação do local: 5
Chicago, IL
1st time using Mendel. Great experience overall. I called right about closing time and they had a technician out in about 15 minutes. Can’t beat that. My issue (sump related) was resolved on the spot and with options. Technician, Jeff, was courteous, knowledgeable and experienced. Did solid work and answered the many questions I had. Will definitely use them for all future plumbing needs and potentially other related services.
Classificação do local: 5
Elgin, IL
Jeff was amazing! He worked very efficiently and answered all my questions, which was a big help as a new homeowner! He was very professional and courteous the whole time.
Classificação do local: 3
Geneva, IL
After running into a couple of issues with Mendel, the president of the company personally contacted me to set up a meeting to discuss my problems I encountered and how the company could learn from these issues and grow. We met and he gave a sincere apology and offered a full refund for the service. And while I may have not had the absolute best experience with the plumbing, I really appreciated the customer service given once I voiced my issue with the company and the value the President places on his company to make it the best it can be! Thank you.
Classificação do local: 5
Chicago, IL
We recently hired Mendel to install two new sump pumps and backup battery system and various plumbing upgrades. Scott came out and gave us a quote and went over all his recommendations… after sending out his quote he was very easy to email with or call for follow up questions. Their crew was very professional and did a great job. We are very pleased with Mendel and will 100% use them again.
Classificação do local: 5
Saint Charles, IL
Been a Mendel customer since 2001, when I moved to St. Charles. They’ve installed my kitchen and hallway electrical, hot water heaters, A/​C, furnace, garbage disposal, sump pumps, faucets, you name it. They call ahead of time when they’re ~20 min away, wear shoe coverings when entering your home, everyone is clean and polite, and they’re knowledgeable about their area of expertise. They don’t waste your time or BS you. Know what they’re doing and get down to work. You get what you pay for, and they stand by their work and warranty. Wouldn’t have anyone in my home when it comes to repairs. Just had a new garbage disposal installed, and will call them back for further work this year. Great service the way it should be.
Classificação do local: 5
Batavia, IL
I had suspected there was a problem with the fan on my furnace so I called to have it looked at. Nick arrived and determined that it was the filter causing the problem. When I replaced it I had not looked at it and after looking at it there definitely was an issue. Turned out to be user error. Nick was very informative and we had it resolved in 30 minutes. I also signed up for annual maintenance on both the furnace and A/​C while I was at it to save 10% on services. Well worth the investment. Thanks Nick.
Classificação do local: 5
Oak Park, IL
For the last decade, Mendel has always provided the best value for my money: they call ahead to let you know their ETA, they are respectful, polite, and on time; they have a wealth of knowledge and experience to guide them, and when the job is done it is always done right. When unexpected snags come up, they don’t nickel-​and-​dime you — they just take care of the job as agreed. You might be able to find a cheaper option, but you’d be hard-​pressed to find a better one.
Classificação do local: 5
St. Charles, IL
We’ve been a loyal customer of Mendel Plumbing and Heating since relocating to St Charles nearly 15 years ago. Today’s winter tune-​up was quick and easy. Mike K rang the doorbell right on schedule at 8am and was done before the house got chilly. Thank you ! (weirdly enough this didn’t post on the day I wrote it but still stands true!)
Classificação do local: 5
St. Charles, IL
We had water dripping from our family room ceiling. We called Mendel based on past experience due to their people’s knowledge and experience. Mike T. patiently worked with my wife to diagnose the problem. The leak was under our guest bathroom, but the problem actually ended up being with the master bathroom. Mike explained temporary remediation steps we could take until we could get the work done.
Classificação do local: 5
Batavia, IL
I have been using Mendel Plumbing for years. Nick is our guy usually and he does a great job! Have used them to instal a furnace, water heater and even replace some faulty gas lines in our basement. They also come out twice a year for our furnace/​AC check-​up and cleaning. Nick came out this past Thursday for our furnace cleaning and did a great job. Very professional and personable. I would recommend Mendel Plumbing to anyone in the area!
Classificação do local: 5
Geneva, IL
I’ve been a loyal customer of Mendel plumbing and heating for over 10 years since moving to the Fox Valley area. Today I had my furnace inspected by Anthony who was prompt, courteous and provided the confidence that I will be warm and toasty in my home during the upcoming Winter months. During the many years I’ve called Mendel for heating, air conditioning, and plumbing issues in my home I’ve never been disappointed and feel I receive excellent service at an affordable price. They are a pleasure to do business with
Evie J.
Geneva
Classificação do local: 4
Geneva, IL
I’m updating my prior review from earlier today because the owner of the business, Mike Mendel, called me and apologized for the situation. He sent another technician out right away at no charge and offered a discount on any required services. While the technician was not entirely sure what the trouble was, he had some ideas, and scheduled someone to come out on Monday to look further and potentially do a repair. I appreciate the responsiveness and concern on Mikes part. He also followed up to make sure the technician had been out and that I was satisfied. I left this at four stars for now since I don’t know what will happen on Monday. But I am going to give Mendel another chance thanks to Mike’s actions.
Classificação do local: 5
Geneva, IL
Had an issue with the installation of a new A/​C system. No questions asked, Mendel stepped up and sent Ken. He did an excellent job of addressing the issue and in fact notice something that he wasn’t happy with and proactively ordered a part that will help us avoid a future issue.
Three cheers for Mendel and Ken!