Jambalaya

What a great place! Food is amazing! Spent the last week here and everything from the food to the server were top notch.

Fantastic service and food. Crystal is new to serving, had great conversation. Tried the macaroni and lobster, great food. I will be going back to Pheasant Run and Jambalaya.

We had a gift card for Pheasant Run and had planned to use it for the theater but that has recently closed. So we ended up at Jambalaya. It was a Saturday lunch and until we were about to leave, we were the only patrons. We had very good service and the Southwest Eggroll appetizer were awesome. Most of the lunches came with a wasabi slaw. I really liked it but my husband did not. He ordered a hamburger which was yummy and cooked correctly. I ordered the Turkey Stacker. The sandwich is huge but there was no avacado nor the granny smith apple mayo as advertised. I asked about the avacado and the waitress brought me some to add to my sandwich. I was really looking forward to a different flavored sandwich but came away a little disappointed. The place is a little dark and starting to be rundown. As others have said, the whole ‘resort’ idea has run its course and needs some updating.

Not sure why this had a low review. Our experience was very positive. The service was very good and accommodating. We have stroller which sometimes is awkward but the made it work.
My dinner was very good from the seafood gumbo to the pulled pork sliders. Maybe we hit it on a good night but I give it a solid 4.0. We will be back. Thx!

Could be so much better.
The whole Bourbon street at Pheasant Run is a neat idea but it may have run its course. Or at least needs to renovated.
The Jambalaya is a mediocre restaurant that seems to be just hanging on. We stayed at the resort a few months ago and decided to have dinner here. The place was dead. The food was just ok. The only thing that really pulled my review from a 2 to a 3 star was our waiter who tried extra hard and the salad bar which was pretty good. Other than that… not impressed.
Come on Pheasant Run… fix this place up! Give folks a reason to go here and revamp the Bourbon Street!

We came here right before a show at zanies & I didn’t read the reviews until we sat down but then thought oh no. We were running late & didn’t have time to go elsewhere.
However we were pleasantly surprised. It wasn’t crowded so we were sat right away, the waitress was very pleasant & efficient. I give it 3 stars for food & price. I had the jumbalya which was ok but bland, she had the chicken wrap which also was ok but nothing special.
The prices are definitely on the high side for the venue. But it works when ur in a hurry to get to a show.

For the last two years we have gotten a room at Pheasant Run over winter break. Last year we ate here because we were stuck in a blizzard, it was bad overpriced food. The kids didn’t want to leave the hotel this year so we gave it a second chance and once again we were disappointed and spent too much money for bad food.

Terrible service. Waited over 40 minutes for service. When we spoke to a waitress we asked how long food would take. They said they were short handed.
Listen, you are one of Pheasant Run’s on-​site restaurants. You had better be fully staffed for lunch and dinner, and you’d better not be ignoring a party of 7 people. That’s bad business and awful hospitality.
Skip this place. It looks nice but is managed and executed by staff very poorly which is a shame.

We went here before a show at zanies at the resort. The 2 stars are for service. I ordered the chop salad which was great and my friend ordered a chicken wrap which she liked. It just took forever to get our food and we had a show to get to so we scarfed it down. If you aren’t in a hurry it’s a nice place to go!

visited her for the second time during a conference held at Pheasant Run. I was really excited because they offered an unlimited soup and salad bar during lunch for under $ 9. Going to a conference that’s packed with stuff that I wanted to go to, I wasn’t too keen on having to wait for table service so this was perfect. Since I was by myself, I sat at the bar to avoid the atrocious line for tables. Let me start with the fact that the food was really good! The soups were delish and the salad bar was very fresh and well cared for. Hence the reason they earned a 3 star in my book rather than a 2. What made it so bad? The service!
On the first day of the conference, I saw there was an open seat with a menu, so I sat down. I had to flag down the barternder after 5 minutes because he kept overlooking me and actually served two other people who sat down after me. When he did get to me, he said «Oh…someone else is sitting here» and looked at me like I should move. When i didn’t, he rethought his statement and asked what I wanted to eat. Clearly whoever was there before me changed their mind about eating there because they never came back to the seat!
After I sat down and told him that I was doing the soup and salad, the bartender never acknowledged me again. He never cleared my plate when I came back with another for a second soup, and I even got a drink from another waiter who was kind enough to ask if I needed anything! Again… they earned their stars with the quality and flavor of their food… and really dropped the ball on the service.
As I sit here for the second time, knowing the kind of service I had yesterday, I did come back for the convenience of the soup and salad bar and basically received the exact same type of service. I asked the bartender (same guy from the day before) what type of soup the buffet had and he said minestrone. When I asked if it was a seafood minestrone, he said no. I (visibly!) had chunks of (albeit yummy) crab in my soup. What if I was allergic to seafood?!? The management really needs to spend a little more time training their staff on proper service :/

Before catching a show at Zanie’s, my dad, my boyfriend, and I grabbed dinner here. Convenient. It was fairly empty when we arrived around 6:30pm but had basically filled up by the time we were done with our meal.
Our food was good (not great). No major complains. I got the crab cake po boy. Boyfriend got the blackened chicken wrap which came with a chipolte sauce. It was the only thing with some decent flavor so I asked for a cup for my sandwich and fries. Dad got a burger. All came with curly fries that were pretty tasty.
Our server Sam was very friendly and made sure to get us out on time for our show. Again, no major complaints but wasn’t wow-​ed enough to want to return.

Was in here last night, rude customers, overpriced, even had a girl fight. not mention all the old ugly cougars.
NEVER AGAIN.

Busboy was best part of the meal. Not anything special, if I was stuck in the hotel and couldn’t drive… culvers is across the street go there instead!

The restaurant is a one star for the food, which is mediocre, even for hotel food. Got the jambalaya and ribs, and both inedible. Service pleasant enough. Why 3 stars then? After the terrible meal and then Zanie’s to see a buddy perform, we all decided to go grab a few more drinks here, and this is when it got really entertaining and amusing. A live band playing 70s and 80s covers, with a very active and happily drunk suburbanite crowd cutting loose on the floor — and everywhere else. Bad dancing aside, it’s fun to people watch, they’re all enjoying themselves, no nasty drunk attitudes, so get into the spirit, sing along to Bön Jovi, and you will have just as much fun. This was our first and only visit to St. Charles, so we don’t really know how this compares to nearby offerings, but at this place, we were pleasantly surprised with the nightly entertainment, and had a great time. Of course, we have no idea if this happens nightly or if it was just a one-​off, but heck, worth a check if you’re stuck in the area.
So — avoid the food like the plague, come later at night for drinks and some fun.

I went with several people for NYE and outside of our waiter who we ended up feeling sorry for — at one point he came out and said «The kitchen is running at least a ½ hour behind so if you are going to order your food I would suggest you do that now.» So we ordered, but I asked «Could we have some bread/​rolls while we wait?» to which he responded «We don’t have any bread.» Because I found that hard to believe I asked again at which time he said «Let me see what I can do.» He did come back with a basket of warm delicious whole grain bread with a sweetened butter on the side. Which we thanked him for!
Other than that the menu is very limited, the burger that I split with a gal pal was not blackened (at least it didn’t taste like it was) like the menu said it would be and asking for it to be medium rare I knew would be a mistake, it was medium well and the waffle fries were lukewarm at best (our waiter said he would bring us hot fries, but we said no.)
Expensive drinks and an overall feeling that the restaurant, along with the PHEASANT RUN RESORT (outside of the mega center/​theater) is on a very rapid DOWNSLIDE!
:^(

Since when does a caesar salad have tomatoes? My «on special $ 5.00» margarita was so sour I could barely drink it. My wife’s fish coating was «gross». I had a steak sandwich. The steak was okay, but the mushrooms were weird, the cheese was horrible, the bread was passable, the onion rings really good. Fries were okay. Waiter was nice. When our water glasses were refilled more went on the table than the glass and it was not wiped up. Took my fork, never got another. No chance we’ll ever go back. If I would have hurled it would earn one star.

The atmosphere was nice, but the food was absolutely horrible.
Our food came out within five minutes of ordering. I know that a lot of restaurant food is pre-cooked…but I’m pretty sure the chicken that was in both of our meals was microwaved. My husband ordered the blackened chicken wrap. The chicken wwasn’t blackened and had a rubbery texture, kind of like cheap frozen chicken breasts. I had the Jambalaya, which wasn’t the greatest – in fact it tasted like it was a Zatarain’s mix with extra tomato sauce. I like Zatarain’s…but I don’t like paying $ 15.99 for it when I can make it at home for $ 2.95.
They had a poor beer and wine selection, but a stocked hard alcohol bar. I think if you were staying at Pheasant Run or going to see a show at Zanies, this would be a good place to get a drink, but STAY AWAY FROM THE FOOD!

My wife and I went here on a Friday night because we had a coupon on
. After we left, I can see why they were trying to lure people into the place with a coupon. But as it turns out, really the only coupon that would have been valuable would have been one that told you not to come here.
First impressions, the atmosphere was kind of cool. I actually liked the New Orleans theme and décor. But it all went south from there. The seating in the place was cramped and arranged in a way that made you feel like there were three or four different restaurants jammed into one place the size of a walk-​in closet. We were seated at a table right up front by the entrance. After about five minutes, when a crowd of people met at the restaurant and started having a conversation before being seated, practically in my lap, we asked to be moved.
They moved us to a nice booth in the back, and were very friendly about it. Like someone else mentioned here, the service there was fine.
So, onto the meals. I ordered the fish fry dinner and my wife got the crab cake sandwich. Both were awful. The crab cakes were all cake and no crab and were little more than fish stick flavored chicken nuggets. My fish, which was Atlantic white fish, was overcooked, thin and dry. It was supposed to be all you could eat, but I stopped after the first serving. I suppose that’s how they get ya.
And, for a little added bonus, nausea! As I’m writing this review this morning, my wife has been in and out of the bathroom all morning vomiting.
So, unless you’re just going for drinks and a unique atmosphere, avoid this place. Like one of the other reviewers, the only reason I could fairly give it two stars was because of the look and feel.

This would be one star if the people weren’t so friendly and attentive. Food was not great but not good enough for me to come back. Everything tasted like it was pre-​packaged, pre-​cooked, nuke and eat fast food. Blah. I should have gone to Portillo’s.

I arrived with three of my girlfriends around 8:30 on a Friday night. We sat ourselves at a large half table/​half booth away from the bar. The crowd was thin, consisting of mostly an older crowd (late 40s and up) so we were definitely the youngest people. The not so friendly waitress came over and took our drink order. The selection of drinks on the list consisted of fruity or super sweet cocktails so I opted for a Belve-​soda which was served in a teensy glass with a lime. Fair enough. The drinks were poured with a moderate hand, perhaps a little on the watered down side, but acceptable.
After a while, the girls and I decided to order some appetizers and chose the nachos with grilled chicken and a specialty quesadilla with BBQ chicken that was actually from another area of the resort that the waitress had them make for us which that took her up a notch from awful to subpar in my book.
The quesadilla was pretty good, ingredients were fresh and it was cooked thoroughly. The nachos were nasty, congealed cheese and less than mediocre «salsa» that tasted like tomato paste.
Why, you ask would people that live in the STC area feel compelled to hang out in a hotel restaurant? The entertainment, my friends. This particular evening we were there to see my friend’s buddy, a mentalist. Although I like to consider myself a genius and a skeptic, this man continuously blew my mind with unnerving, reality defying mind f*cks. It was truly amazing and I don’t think it was just the vodka sodas messing with my perception of reality. Enter the band.
10:30 p.m. and the band hits the stage. I guess the freaks really do come out at night. The crowd that we had previously dominated with our obnoxious chatter and laughing turned it OUT, dancing (albeit awfully) and gyrating on the floor. It was ridiculous but imo people watching is where it’s at! It started getting a little wedding reception-​esque and we decided to close out our tab. UHM $ 11 for A SHOT of Patron? F you, Jambalaya. I was having fun, but if this is how it’s going to be– you should pay US to be here. I guess in the future I’d consider the fact that it’s a resort (=overpriced) and not purchase a round of shots for the girls. We took off feeling pretty good but perhaps a little light in the pockets.
Bonus– the bathrooms have saloon style swinging doors AND are very clean and smell like Bath & Body Works. However, the dramatic flair is unnecessary for opening these doors and you can injure yourself attempting to perform the swing with gusto. I’m just sayin.