Chicago Pizza and Pasta

I’m so surprised by the negative reviews! We’ve been ordering from here since moving to STC 2 years ago. I’ve never dealt with the manager before because whoever has been answering the phone has been great for me. We use the meal deal all the time. The delivery is crazy fast, and best of all, the pizza is THE BEST we’ve found in the area. We’re really picky about out pie, and this is so so good.

My Husband and I have been enjoying their BBQ chicken dinner since they’ve been open ! We like their pizza but the other menu items are delicious.

Tried to give a big order to them, with a computer coupon for a special, no expiration date, correct phone number (that’s how I got in to them!) the manager was extremely rude, Questioning me on where I got the coupon, etc. online. I told him I had a hard time using a cell phone, which he then shouted at me, «How can you have an online coupon if you’re using a cell phone?» I told him I was looking at the computer and had printed out the coupon. He was more abusive and I told him that I would never do business with them. He then was more abusive and I hung up. If he was not the owner, I hope the owner sees what kind of jerk he employs. (I called Aurelio’s instead and they even honored a birthday coupon that I had lost)

Bought this pizza tonight and brought it back to my hotel room. I ordered their Chicago style deep dish. Well, the joke was on me. It was not a Chicago style but just a standard deep that was not stuffed and was the worst crust I’ve ever had in my life. And waaaayyy too much sauce. The sauce was terrible and the pizza didn’t even taste fresh. And to add insult to injury, the crust is frozen. Please get a clue how to make a Chicago style pizza or get out of the business. Why on earth would you call your place Chicago Pizza and not know how to make it right? Plus the quality compared to the cost is absolutely outrageous. Never again.

These people drive me crazy!
While I do enjoy their pizza by the slice, I often regret stopping in here for what I think will be a quick in and out transaction. Last time I went here, they didn’t have any cheese slices. I ordered one cheese and was told it would be ten minutes and two pepperoni. The pepperoni were ready, but since the cheese wasn’t, I told the guy I’d sit in my car and wait since it was extremely hot out and I may or may not have been sort of hungover. Anyhow, I went and sat in my car, right in front of the building. While sitting in the car, I saw two teenage boys wander into Chicago Pizza.
After ten minutes, I went back into the joint, and the guy comes out with a piece of cheese pizza. I was confused, and told him that I needed the other two pepperoni pieces (I had already paid for). He insisted that he had already given them to me (he didn’t). Basically, I was led to believe I was crazy and since I sometimes find that to be plausible myself, I decided to entertain him and go back to my car to ensure I had no pizza slices with me (?).I didn’t. I went back in and told him, no, I don’t have anything in my car. I ordered three slices. so please give me them. YEAH… he had given the last two slices of pepperoni (that I had already paid for) to the two kids that walked in while I was sitting in the car. WTF.
Basically, I had to then stand there, wilting away, to ensure I got my pizza. In the end I got the pizza, which was really all I wanted, but it was extremely frustrating. I def learned my lesson here. Do not complicate things. If there is no pizza, move on with your life. I know that working at a pizza place and being a stoner sometimes go hand in hand, but ain’t nobody got time for your nonsense/​lack of short term memory.

This pizza place has coupons attached to their menus and none of the coupons have expiration dates. But, we were rudely told that the $ 10 14″ pizza coupon with 4 toppings was no longer in the computer and so they will not honor their own coupon. This makes no SENSE — it’s still valid! They flatly refused to override the cost to reflect the discount and would not sell it to me for their advertised coupon price. But only about a week ago, I used that same coupon and they took it with no problem. They are falsely advertising in the community and did not care when I told them that I would no longer be doing business with them.

This is the worst pizza I’ve ever had. We ordered the Buffalo pizza. We got it and the entire edging had no sauce. Finally got to the sauce and my first piece had chicken cartilage. At that point I was done. My wife called to get a refund and they told her that she had to bring the pizza back but by doing so still wouldn’t recieve a full refund. My wife asked to speak to the manager but he wasn’t in. She was told that he wouldn’t call my wife and that she would have to call back when he was in. The food is terrible and the customer «Service» was worse.

I use this establishment for catering work parties and they are always great.
Excellent catering specials couple with delicious food!

excellent food great service loved it.

Good for pick-​up or delivery. Not a bad pizza nor are the appetizers bad either. Quick service and always hot. Prices are reasonable and the pizza topping are not skimpy. Sometimes has pizza by the slice too.