US Post Office

Service is always friendly but everytime I go there one person is manning the counter.
I sell stuff on eBay and sometimes when I go to the Post Office to make a shipment I stand there FOREVER behind a line of people waiting to ship stuff. Sometimes there is literally a line out the door.
The post Office near my friends house has one of those automated postal machines and those are really neat because you just put the package ontop of it to weigh it, insert your debit/​credit card, choose your shipping method, it prints out a label and you drop your package or letter in the chute. Oh and also since they leave it in the lobby and the lobby is open ²⁴⁄₇ you can actually go there and ship your packages out whenever you want. Its really awesome.

Friendly and efficient staff. They are always so friendly and helpful. Plus they are open Saturday

I have been to post offices across the country, including dicey places like the inner city of Columbus, Oho. This post office could be the worst one I’ve ever been to.
Would you expect a business to staff-​up for the holidays? Well, I stood in a non-​moving line for 20 minutes watching an elderly teller deal with 60+ mail items, keying each one in at a pace that could only be described as being on par with geological time. I had three items to mail and it took the teller forever to key in the international addresses because she didn’t know how to type. She also didn’t know how to spell. What are the qualifications for working at this post office?
Shame on this post office. It is not a credit to a fine institution that I hope will continue. If this is how most post offices are going to work, its no wonder they’re going broke.
Shameful failure.

GOOD — the folks who work here are friendly.
GOOD — the lobby stays open an hour after the counter closes. This let’s people buy stamps from the machine, drop off letters, and get mail from PO boxes.
BAD — they are way too chatty with the regulars. When it’s busy and the lines are super long they need to minimize the chatter and keep the line moving.
BAD — usually only 1 person working at the counter despite how long the line gets. Occasionally, there will be 2, but that’s rare.
BAD — after hours the mail drop boxes are located around the corner in a dark isolated area.
BAD — the employees are notorious for closing a few minutes early. One time, I arrived 7 minutes before the designated closing time and the doors were already locked and curtains were pulled closed. My watch and phone both showed the same time as the wall clock in the lobby. Two other customers walked up behind me and also commented that it was too early and they shouldn’t be closed yet. The next day, I asked the woman at the counter about it and she swore up and down they didn’t close early and that I must have been wrong about what time it was. It happened 3 times in less than a month, which is very irritating.
BAD — they have lost/​misplaced two packages on separate occasions. Both times they had left «attempted delivery» notifications for me, but then couldn’t locate my packages. They found one package approx 2 wks later, but they never did find the other one.

It’s most definitely the St Johns branch (read: it desperately needs a deep clean), but the staff is always super friendly and even when there’s a line it moves at a decent pace. Never had anything but helpful and happy service here.

Yes, I am a fan of this post office.
The folks at Pattie’s Home Plate gave me directions for the very short walk over here. It’s a large post office. One small-​ish corner is set up for retail business. A friendly retail clerk motioned me over and sold me some stamps for my office I’m setting up. Really enjoyed chatting with her and listening to the customers behind me talking with each other while they waited.
I usually leave the post office feeling a little stressed due to the crowds and lines. However, I left this post office feeling relaxed and ready for the rest of the afternoon. That’s OK by me.

I have been to a lot of Portland POs. Not really sure what these Unilocalers are complaining about. Yes, there is always a line at this PO — but usually a short one. There is always a parking space to be had. The folks who work here have always been super nice. If you are arriving to the PO at 5:30… and they statedly close at the hour of 5:30, than I ‘d say you got what you deserved. plan better.

I’m really starting to feel like post offices are out to get me. Maybe it’s a sign that I shouldn’t bother sending packages to my long lost friends and family. i’ve been here multiple times and am hoping I finally learned my lesson. There’s always a line out the door and the service could not be any slower. There’s no sense of urgency among staff and they really don’t seem to care less that you have other things to do than stand in line at the post office all day. More than once I have stood in line and decided one more minute was not worth it and walked out.

I thought the USPS was supposed to be ramping up on awareness of competing markets to ship n send while improving on customer service. (I wish I could write «customer service» in BOLD) It’s my impression that a major campaign is and has been ongoing to draw people in and away from businesses like UPS and Fed-​X while considering the United States Postal Service as a competitor. ?!? I stopped in this branch today inquiring of a particular shipping need of mine, I was met with the traditional federal employee precariously looking at me through her thick lens glasses demonstrating a «I don’t know — I don’t care — I just work here — go to our web site — next in line please» attitude. I wish I could say I knew better but I imagine her mandated 15 min break was supposed to start any second. As I exit this screen I’m typing in for search results to nearby Fed-​X and UPS shipping stores. Lame! Reminds me of my last super exciting visit to the DMV «moooooooo» (herding cattle)

They’re totally cool with shipping drugs here.

I’ve never had a horrible experience here. And I’m here quite a bit. Mostly to just drop off my prepaid packages. But I’ve always been treated well by the workers. They are always kind and friendly. I also got fully refunded when my guaranteed one day delivery didn’t make it to the destination on time. Not too shabby. The hours aren’t too bad either. Staying open until 5:30 pm on the weekdays and open on Saturdays until 3 pm is very convenient for me. Being right next door to Safeway makes it even more convenient since I can get two errands done in one trip. All in all, I’m happy that this is my local neighborhood post office.

First of all, let me just say that I usually like my local post office and the people who work there– but when you decide to close EXACTLY at 5:30 when there are two people walking into the lobby and clearly heading for the door to the counter area– that’s not cool. I rushed here needing to mail a package out like yesterday– it wouldn’t have taken you but a minute to help me and I would have been out of your way. Not to mention, I was there an hour earlier to buy the box– gee, thanks for recognizing me and helping me out. I guess some people just care more than others.
I’ve also got a couple «while you were out» cards while I was home. My front door is right next to the mailbox, so the someone was obviously standing right in front of it– why didn’t they just knock? My car was in the driveway. Would have been nice to get my package delivered on time, to my house, you know, like I paid for…

«We’re sorry, we missed you!»
No, you really didn’t, you were just too lazy to ring the doorbell or knock. Again. For the second time in 3 weeks, we (the four of us who live together) have received a little salmon-​colored card from the St. Johns post office telling us we need to go track down some mail at the physical office. Both times, these cards were left when there were at least 2 people in the house. (Today there were actually three)
Seriously, anonymous mail carrier, we’re home, we don’t have dogs, we aren’t going to bite. Would it kill you to knock?