Needed a new phone, sat through 20 minutes of b.s. to find out was not eligible for ANY special deals, no sweat, needed the phone, between the case, screen protector and device spent $ 800. They said the Bluetooth download from my galaxy was going to take a while, so I left and came back. Sales guy said all set, download complete, got home put away groceries, check contacts, all there, downloads all there, ALL800 pictures, including videos of the ceremony spreading my wife’s ashes. ALLGONE, called the store, my old phone wiped, granted I should have triplechecked before I left, but that’s what these knuckleheads are supposed to be the experts on. If this is remedied, I will update, but for now. These guys pretty much aren’t too well trained or as knowledgeable as they think they are. Cocky bunch of millennium.