Handy Chevrolet

On Tuesday I visited the dealership to look at a used car. After negotiating some I left the dealership with no offer in place for the car I was looking at. I informed them I was on the way out of state for business. I was called by the salesman before I even made it on to my first flight to say they were able to lower the price some and I agreed to purchase the car. On Wednesday, I was asked to put a down payment on the vehicle, which I did and I arranged to sign the paperwork on Friday.
My flight was cancelled on Thursday so I was not able to make the schedule appointment to sign the papers and pickup the car. I called the Salesman right away and told him and arranged a time in two weeks (when I would again be back in town) to sign the papers and pickup the car. The salesman agreed and everything seemed to be all set. On Saturday I received a call from the salesman stating my deposit would be returned and Handy Chevrolet was not willing to hold the car for two weeks. I called back about a half hour later to see if I could arrange another time to sign the papers and pickup the car only to be told the vehicle had already been sold.
Apparently, while having my deposit; the dealership showed the car and then sold it. When I spoke to the manager he said they don’t hold cars for as long as two weeks but at no time did the dealership try to contact me to see if I could pick the car up sooner. The manager stated it is very difficult to manage eight salespeople and understand what is happening at his dealership at all times. As of now they have still not refunded my money saying it will take the bank a couple days however my deposit was in their hands within an hour of them asking for it. I have to wonder how much more money the dealership was willing to take for this car to sell it with a deposit already on it.
This was to be my son’s first vehicle purchase, he gets his license in two months. I think the only thing he learned from this experience is that there are companies/​dealerships that cannot be trusted.

My wife and I just purchased a used vehicle at Handy Chevrolet. When we first arrived, we walked into the wrong building because there is not a good indication as to which building we should go to.
After crossing the parking lot and going into the correct building we were warmly greeted at the door and brought to a pre-​owned specialist salesman.
Our Salesman was Scott Colan and he was extremely helpful. We told him what vehicle we wanted to look at and he got right on it. Let us review the Carfax report while he brought the vehicle around to the front.
After we decided to buy he was very proficient. He answered all my questions. Also I like to joke around a bit and he was all for it. Relaxed and willing to talk about prior work, where he lived, kids, favorite TV shows ect. He was not trying to rush us through anything.
Overall I would say we had a satisfying experience.

I recently went to look at a car I found online. When I arrived, the salesman was friendly and quickly got me the car I wanted to test drive. The car was in good shape and condition so I had considered it as a possible purchase. This is when it all turned sour.
I was offered a trade in value for my car that was grossly too low. I had been offered up to $ 3000 more at other dealerships. When I told him that, he stated that he was giving me a break on the car itself, which, all added together, would even out. However, he was NOT discounting the car at all. The «value» of the car he presented me with was $ 3300 more than the value listed on Kelly Blue Book. I felt like I was haggling with him just to give me a FAIR purchase price and FAIR trade-​in value, forget a discount. I felt that he was relying on me not to ask him questions, but when I called him out on his lies he would just lie more.
All in all, this was the WORST dealership I have ever dealt with. The cars are overpriced, the trade-​in values are too low, and to top it off, they employ some of the sleaziest salesmen in Vermont. Don’t waste your time!