Panda Express

Not a big fan. They definitely use dark meat in their chicken menu items even though they say they only use white. Also, they are always out of food! We are always having to wait to get our order. And going through the drive through takes FOREVER.

Good food but long wait times. I think it’s because this is the «healthiest» food in Saginaw and everyone is starting to figure that out.

Their night crew service is wholly and entirely awful at the Saginaw TX location. Tonight I went with my boyfriend and he ordered shanghai beef, beef and broccili, orange chicken and fried rice. Drive thru let us know it would take 5 extra minutes for the shanghai beef. No big deal and we said we would wait. 5 minutes turned into 10, then 20. People in the line behind us were LEAVING because the wait was too long. They offered him a free drink for the wait and brought out his food. Maybe we should have checked… but after waiting 20 minutes we figured they had to have gotten right. We get home and the order is completely wrong. Its sweet and sour chicken, chow mein, and broccoli. Needless to say he was extremely irritated. We called the store several times and there was no answer. We called the 1 – 800 number and there was no pickup because it was «outside business hours». He went back up there and they refused to do give him back his money, or replace the meal for him then and there, and the Assistant Manager told him to come back the next day to speak to the manager because there was nothing he could do. Truly incedible that they either dont empower their Assistant managers to make things right or they employ someone bereft of any Customer Service skills in a Customer oriented business.

Routinely go here. Good food and service. Reasonable prices. Eat in or drive-​thru.