Wienerschnitzel

I love hot dogs and their all beef is the best. Pricey yes, customer service is not their priority, but great chili cheese fries. They are trying to get more specials which are more affordable and the coupons as well. Despite lack of customer service my food 8 out of 10 times has been very hot and fresh.

Great service and very nice people! I accidentally ordered the wrong item and the manager Samantha fixed it and didn’t change me extra! The only location I will visit!

T the car wash I ordered a Polish dog and fries. An hour later I had massive stomach cramps and couldn’t eat anything for 48 hours. If you want the runs go ahead. This location should be shuttered.

I can’t stand this location. Every single employee is rude and unprofessional. I get it you work in fast food. You’re job sucks, but you’re getting paid for being incredibly slow with extremely terrible customer service.

DO NOT EAT AT THIS LOCATION ! If I can give minus one star I will do it. I spend a lot of money on this location for the past 3 days. Today I sent my daughter to buy some food. She came back and it look to me that it was too expensive, looking at the change that she gave back to me. I looked in the bags for the receipt 3 times and found nothing. I looked for the condiments which she asked for, found nothing. I called and asked to be given the amount that my order and I was refused. The assistant manager, Ana, said that I have to talk to the manager tomorrow because he is gone for the day. I said just give me the amount, look into your computer system and she refused. I have to admit I was very frustrated and I was raised my voice. She said she has a customer and will call back. I said but I was a customer and just want to know how much was the food. She refused again to give me an amount. I took the portion of my food, which by the way, the fries were soggy, like they were fried yesterday in an oil that was used quite a few times, the hot dogs where, mushy, and the sundae was just a little bit of ice cream and almost nonexistent whip cream. If I am taking the time to write this, that means this was the worst experience I have ever had with a fast food chain. My family eat the food before I had the change to take theirs back as well, because I was on the phone. So I went there, and Ana was on the phone with the manager. I raised my voice which I know is not right but when you spent your hard earning money, you want a product that is good. I put the bag on the counter and asked for replacement of the food, using gloves and handling the food with bare hands. I was told she can not do that and I have to come back tomorrow. I said, fine, if you don’t want to replace the food then give me the portion of my money back and the receipt. She said the receipt was in the bag, and I told her the receipt was not in the bag. Then I took a few french fries and crumbled them in front of her and told her that those fries and soggy and they can not be eaten. She told the manager on the phone that I throw the fries at her. Of course they were 2 employees in there and I was by myself. She said that the manager will call the cops on me !!! I said fine call the cops and I will show them what you sold me. At this point she said that the manager will be there in 20 minutes. I said, I have a heart condition and can not wait 20 minutes (which I ended up doing it), because I have to go home and eat and take my pills. So, let’s recap: I wanted the food replaced, I wanted a receipt, or the value of my food refunded back to me. Finally the manager came and while I was seating he approached me, got his face about ½ inch from my face and yelled at me that I assaulted his employee and he was going to call the cops and I will go to jail for 7 years… because I cost him his business, and my daughter is a dumb ass, and I am a stupid woman and don’t know who I was talking too. I asked him for the receipt again, and he said that it was in the bag. I said there was no receipt in the bag and the food is really bad, I want a replacement for my food or partial refund of my money. He kept on yelling and cursing at me (YES THE MANAGER LIKES TO USE BAD WORDS) and he continue to threaten me with the police. I said fine I will wait for the police and I think I stayed another 20 minute but no police showed up. I left the food on the table outside and asked him again for the receipt. He said not to talk to him because he will personally take care of me… this was like a THREAT which really scared me. I told him I have to go home and take my medication. He came after me and took a picture of me, saying that the cops will find me and I will be arrested for causing him to loose a lot of money. I said find, take my picture but I have to go and get my medication for my heart. I came home and wrote a complaint on their website and I also called. Erica was a very helpful lady and she was very concerned about my situation, and she asked my the name of the manager. I told her I can not give it to her because he refused to give me his name. I also told her, just because you have money, doesn’t men that you are fit to buy a franchise and threat customers like that. The young girl the assistant manager, I wonder how many years of customer service experience she has. Erica asked me to describe the manager, and I did the best I could tall about dark with an middle eastern accent. I honestly am very scared right now, about me being threatened by this manager

This franchise does not give out receipts because they overcharge. The manager working here actually had the nerve to call me an idiot when I asked for a receipt because he claims it is always placed in the bag. I thoroughly looked in each bag and was unable to find one. I have been to this location many times and it is clear to me that the people working here have been trained to not hand out receipts to customers.

Go ahead. Pretend you’re too cool to like Wienerscnitzel. It’s fine. We all TOTALLY believe you.
I, on the other hand, am not too proud to admit that I eat here. And I like it. There’s something magical about their chili cheese dog that turns even my most foul mood into a happy fun time. And their mustard dogs on pretzel buns? Yes, please. Add in Chili cheese fries for a balanced meal and I’m all set.
You don’t come here for fine cuisine. It has «wiener» in the name, for cryin’ out loud. But for cheap, yummy grub, it does the trick quite nicely.

I have to say, mostly I go here to get some kind of variety of tasty yet cheap hot dogs. This particular business is located as walk up only attached to the Shell on Bradshaw. The customer service agent was being changed and the manager that was training her seemed pretty annoyed. Just taking my order was a bit of a challenge. The food did come out relatively quickly and tasted about average for a Wienerschnitzel. Really, that is about the only thing I can recommend.

This place hands down had the worst customer service I have ever encountered. Drive thru took 15 mins and when we got to the window they asked why we pulled up without ordering. The girls in the dt were cussing up a storm. I felt like they purposely were being over the top rude. Oh and the food was no bueno! Will never go back.

Bacon street dog fliipin awesome

Service was great, cashier was very friendly and the food was good. They could work on the fries a little limp and soggy.

Chilie was from the bottom of the pan or something. Chilie was stick dry, ick! Rasberry tea was very good!

I pulled into the Shell gas station on Bradshaw Road. There was a banner that said 5 chili dogs or 5 chili burgers for 5 bucks! We decided to give it a try! We were not disappointed! We added cheese, fries, drinks and of course ended it with a tasty freeze cone. all for under 13. for three people. The food was fresh, hot and tasty. The employees were friendly, service was great and the restaurant was clean. I will be back!

So it is one day prior to pay day and I left my lunch at home. «No big deal», I think. I was given a coupon for a free combo at the Wienerschnitzel down the road. I hop in the car, drive the two blocks down and walk up to the window. I hand the guy the coupon that in big bold letters says «Free Chili Dog Combo» and I tell him I just want the free combo. Right. I know I am being cheap, but we are in a recession here. The man behind the counter confers with the shift leader, and then they put in my order. The man behind the window says I have to buy a chili dog to get the combo free. I look at the price. $ 2.69, ok well I can do that. I tell him fine, hand him my card. He tells me that he will put my receipt in the bag.
So the other window opens, I look and two chili dogs, fries and a drink are waiting for me. Great. I look for my receipt, and it isn’t in the bag. I ask for it and see that they have charged me $ 4.89. I tell them that this is not right, they have over charged me. The man from the first window comes over and says that he gave me the chili dog for free, but charged me for the combo. I tell him that the coupon states that the «Combo is free» and I didn’t really want a second chili dog anyways. He then tells me the price of each individual item. I tell him the coupon that I used stated that the combo was free, and it was the only reason that I would have come in the first place. He asked if I want another drink and fries. What would I do with all of that food? I didn’t even want the second chili dog. I leave no refund, no apologies for telling me I had to order a second chili dog, and then charging me for the meal.
To add insult to injury the fries were limp, not a golden and crispy like you can get across the street at another fast food chain. The chili dog was dry and tough, like it had been under heat lamps or cooked too long on a roller. I would have been better off driving to Costco and getting a ¼ lb. dog and drink for $ 1.50 or across the street and getting a mini meal for $ 3. If you are in the mood for a good hot dog go to Costco.

It had to be done. We had to leave work for lunch just to get our wiener on! I was inspired by some coupons I got in the mail that advertised all sorts of chili-​cheese covered goodness for mere chump change. On the flipside of the Wienerschnitzel ad, there were more coupons for Tastee Freez soft-​serve ice cream items. I had heard that Wienerschnitzel merged with Tastee Freez recently, but didn’t know what that meant because I always thought Tastee Freez was the name of those Otter Pop competitors. At any rate, what really caught my eye was the «Cake Batter Milkshake» which sounded nearly as sinful as cookie dough ice cream, so I had to check it out.
This Wienerschnitzel is an odd one. You order through a walk-​up window and can sit outside at patio tables, but there is no enclosed restaurant. The building is shared with a convenience store, however, that connects to a Quizno’s sandwiches franchise. The convenience store clerks, spotting our obviously wiener-​crazed demeanor were helpful to point out more coupons for Wienerschnitzel in a display near the door, and they mentioned that we were allowed to eat our Wienerschnitzel in the Quizno’s. So after a flurry of ordering and coupon tearing at the walk-​up window, we secured ourselves some righteous grubble and a table at Quizno’s.
The corndogs tasted like they had been freshly deep-​fried and the chili-​cheese dogs did not disappoint. We decided to order our Cake Batter Milkshake after lunch on our way out so that it wouldn’t melt. It was spectacular… but only available in vanilla (with whipped cream and… oh… oh… SPRINKLES!). My co-​workers and I divvied up the milkshake back at work so that we could all indulge in this new tasty treat.
Sometimes you just gotta heed the call of «der Wienerschnitzel». Achtung!