Walgreens

I shop here often. The store is always clean and organized. The pharmacy is super fast and i like their email reminders. We never had a problem with the pharmacy, the techs know what they’re doing and the rphs are friendly. I work in a pharmacy and I know how stressful their job can be especially dealing with people’s insurance issues and having patience with the sick all day. I think they have a great computer system that makes them effecient. I highly recommend this pharmacy.

Your typical Walgreens store… Came in for some gatorades and coconut water, but also came out with tons of Halloween candy and decorations. There was only one cashier with about ten customers in line, but luckily they opened another register up. This location is pretty clean, although there has been some creeps shopping around lately.

Come to this Walgreens if you want to be profiled and treated like a criminal for shopping online.
Here are some good things before I go onto the bad.
Good: This walgreens location is extremely clean and well organized. I always feel safe even at 11pm at this location. I never get greeted here but the associates are friendly when approached… Or so I though.
Bad: No respect, wrongly profiled, and awful customer service.
Marissa attempted to help me with the online return that was well within 30 days but she was unable to because she had not been trained on the process. She paged Keith to assist me but he claimed that he would be unable to process my return without a store manager present. Baffled at this requirement I asked when the store manager would be in. He claimed that she would be in from 9am to 12pm only. I was outraged that I only had a 4 hour window to do my return when the invoice I had said «Easy Returns in store». He only claimed that if he tried to do the return it would «raise a red flag» and he would get in trouble. I felt like he was only treating this way because of my age and ethnicity. Marissa apologized for the inconvenience and called for the next customer in line. I then called customer service and spoke to a customer service representative who said they should be able to process the return by looking up the invoice number. The representative suggested calling the Pos phone number or her store manager to recieved instructions. Keith came over and once again, denied the information that walgreens customer service shared with us. He again said the words «red flag», «can’t do it», «store manager authorization». These are not the words I expect from a supervisor tags represents the store when the store manager is not present. He would not even look at my reciept. I felt so disrespected as a frequent shopper at this Walgreens. He treated me like I was trying to do a fraudulent return. This is unacceptable since I spend anywhere from $ 50 – 100 a month on cosmetics and Healthcare purchases from this location. I left and was not apologized to and pushed off for the next customer. I can’t help but feel extremely wronged because I have been shopping at Walgreens for years.
Long story short, don’t expect great customer service or respect here from Keith.

Live nearby this walgreens and never had any problems before. The staff is super nice. It’s so nice coming here after a bike ride and getting a quick snack.
They use to sell the Mexican paletas (ice cream bars) and i miss it and i hope they bring it back soon or summer time cause this was my go to place for that.

I am so frustrated with the pharmacy here. Sometimes — SOMETIMES — they are nice. The pharmacists themselves, that is. The pharm techs are usually rude and snotty. If it weren’t for the convenience, I would go elsewhere.

This is a nice store. Clean, friendly employees and I can get in and out quickly. The shelves are always stocked and you don’t have to wait for service. If it get busy at checkout they call someone to help. They have a drive thru pharmacy which I use to refill monthly prescriptions. The pharmacist there is very nice and helpful. You can ask medical questions and they will take time to explain things without making you feel dumb. I’ve not returned anything there so unsure of their return policy.

This Walgreens is right across from my work and every time I come in the staff is extremely friendly and helpful! I love coming in here– you can tell the employees enjoy their jobs!
Also, clean store, well organized and never lines!

I come here primarily for Photo service, usually one-​hour pickup in store after placing an order online through Walgreens or Snapfish. As a drugstore I also stop in for cosmetics, seasonal items, birthday cards, etc. It’s close to home and service has always been pretty good. Walgreens also has that points-​based rewards program too.

This is review I mostly about the pharmacy horrbile service… im not going to predjuctice but their is an African American Women whos is really rude… since my dad cant speak English properly she was looking at him like he is from another country I felt like to punch her in the face beacuse the way she was makeing my father feel … great store horrible pharmacy dont recommend this pharmacy
PS dont ask about the drive thru she will just give you a blank stare and say its none of your business agian horrible pharmacy great store

I prefer this walgreens all of the pharmacy techs know me on sight and always eager to help. If it’s beyond their help they will tell me why and what my options are. I have never come across a rude tech… and I know who the ladies are that are mentioned in the bad review below me, those 2 always greet me with a smile.

If I could go lower in rating I would, but I guess Unilocal forces to give at least one. Can’t speak of the rest of the store, but the Pharmacy needs a serious dose of customer service for the following reasons:
1. The black woman who works there, I know since I used the word «BLACK» one already assumes it to be race related but it is not. I wish I knew her name. She needs to get her act together and realize there are plenty of people out there without jobs who would love her job and provide courteous and polite customer service with a smile.
Asking for a simple question, can you please provide a estimate of the medication cost prior to order results in rehearsed answers of — depends on the insurance co., to I don’t know till we fill the order, you know name it. Whereas, others can provide the same info without the excuses.
Here is the kicker I have been using this pharmacy for several years and there are times when I have been out of insurance. Instead of providing customer service and suggesting that you know if you consider purchasing the «Walgreens Rx Card» and the card will pay for itself in your first Rx order without it (at least in my case). She never suggested it. You are the freakin pharmacy front face… I am not supposed to do your job. Fire her immediately.
2. The white lady, not the pharmacist, is equally bad. I guess bad company rubs off. I am not sure who out of the two spoiled the other or if they were both rotten apples to begin with — both these Pharmacy Tech’s need to be replaced pronto.
3. Both the pharmacy tech’s have no clue of customer privacy and HIPPA privacy. Instead of speaking in somewhat private matter they will make you speak out all your medications to announce to the world. Walgreens perhaps should have and all other drug dispensing chains, a private way to deal with this. Touch pad screens over shouting the answers out.
4. Michelle the pharmacist is the only one who actually is polite, courteous and helpful. She understands the «Customers» pay her salary the opposite is not true.
I’ll be moving on to a different pharmacy.
Crappy service should be free, one shouldn’t have to pay for it.

Much better than West Sac. Made my flu shot appointment, called to confirm, and everything went smoothly. This place was crazy busy, and the staff was running non-​stop, but they still actually pick up the phone when it rings. Take note, West Sac Walgreen’s!

Was so glad when they placed this Walgreen’s locally fo rus to shop at – I always get my photos here so convient and one hour service – if I need larger photos I do them online and send to the howe/​arden store –anyhow I was reading a comment from another Unilocaler about the girl in the drive thru window I totally agree – everytime my daughter picks up her prescription that SAME girl gives her attitude and mouth and we are not violent people but have to tell you every occassion of having to deal with that girl we do feel violent because she doesnt have ANY customer service and should be working in a warehouse not in public

I like them because they are the only place around that can get the medication I need from a wholesaler but it’s not fun dealing with them. Poor communication with me and my doctor.

Close to home and open late, and very convenient if you need something quick. They have small selections of most things, and the staff have always been very pleasant. But hey, its a Walgreens, and chances are you have been in one. If you have, you know they are all pretty much the same. No frills, corner drug basically sums it up.

I come here because it’s close to home. Service has always been good. I have never had a problem finding an item and they have better sales than other drug stores.
What I most appreciate is that they do not serve alcohol in the store. Why is this important? Because there are neighboring schools. While other drug stores carry alcohol, this place does not and I have to give props for that in being a neighborhood store.

I have been a Walgreens supporter for many years and the Rocklin store is the best!
We moved to Natomas and I would be careful of getting your new subscriptions refilled here. they charged me DOUBLE for the same meds, same amt, same directions… saying that it was to be used everyother day so they decided to charge me for 2 mths for a 1 month supply. Same med for over 10 yrs and now they change it because of … Not going there again!
PK

I love this Walgreens. It is always super clean and never busy. Plus, you can always find really good clearance deals on random stuff in the back. (I’ve gotten things dog toys, puffs, shampoo, etc.). Most importantly, people who I have had the pleasure of encountering have all been very helpful, knowledgeable and friendly.

After years of hassling with the pharmacy at Walgreens on Arden, this Natomas location is a breath of fresh air. I can call in my prescriptions and in the 15 minutes it takes me to get my shoes one and drive there, the Natomas store has my ‘script ready. The drive thru window is also a very convenient bonus.
The one on Arden was always a nightmare, whether it was the hours of wait time, or being told they didn’t have enough on hand, and I would have to come back, or their rude attitudes. It is an amazing difference to always be greeted with a smile, never having to wait, and knowing they always have my medicine on hand.

I come here strictly for the pharmacy, where the pharmacists are helpful, attentive and very thorough! I transferred my prescriptions here because of their convenient drive-​thru pharmacy window (saves me lots of time and hassle since I have a toddler to haul in and out of the car seat).
We had many issues with my grandmother’s prescription due to the infamous red tape of Medicare paperwork, combined with her doctor’s inability to follow the instructions to fill out the necessary paperwork properly. Needless to say, a routine prescription took over 3 months to fill with all the hoopla of faxing forms to/​from medicare and the doctor and the pharmacy, BUT, the staff at Walgreens was very helpful in this whole process. They knew the ins and outs of my case, took care of communicating with the doctor’s office, and updated me regularly of the status. They earned their 5 stars on this one, for sure.
When we need regular prescriptions filled, I call their automated system, and they’re usually ready for pickup within a few hours. And they call me when ready. Then I just drive up, get my drugs, and continue on with my day!