Sterling Pointe Apartments

This has absolutely been the worse experience. I regret to stopped and applied. The management are very unprofessional, disrespectful and don’t know how to manage. They always make excuses to not make any needed changes to unit, but are so good are raising rental price. I have been mistreated and discriminated. The complex are in the worse condition, and 2 apartments had been on fire in the past 3 months. They never bother to even take some time to apologized to any tenants about what has happened. I feel sorry for the people who are still leaving there. And lastly, the general manager can’t take any responsibility she always find excuses for herself and to blame it on others.

Worst place to live management is awful don’t fix unless you call there director rude as hell no stars roach problems nosey and love waste paper on petty things no stars

Horrible high rent no new upgrades in apartments other then a ceiling fan new management who wants to patronize renters when being late on the rent. Absolutely no parking gates are always broken mail rooms constantly getting broken into people stealing money and breaking soda machine. Ect.
I absolutely HATE THIS PLACE they should really be audit to see were the money is going how can you go up on rent an not fix or replace anything this is the worst place to live in the Arden area wouldn’t recommend to my enemies. And my car was vandalized did they care nope there so called security didn’t even bother to file a report way to go top flight…

This has to be one of the worst living experiences of my life. Not only is the neighborhood ghetto but the complex is beyond ghetto. There are people yelling and screaming from the break of dawn till really late at night. There are kids running around screaming at the top of there lungs 99% of the time. There are people that just sit around all day the parking lot, made me feel uncomfortable I felt like I was always being watched. There’s always drug deals going on in front of the gate that is ALWAYS broken. In the 8 months I lived here it worked for a subtotal of like a week. My car was broken into the first week we moved in and the management didn’t care. It wasn’t until the third time I was broken into that they gave me a number for their security guards so I could complain to them, cause that’s totally my job. I had a homeless guy come to my door shoeless talking about hitting my car and putting a dent into it, he was trying to get me to come out of my apartment. HELL no. My AC went out in the beginning of July when the 100’s started to strike. My AC was out for about a week. The lowest my apartment temperature was when the AC was out was 90. Those nights were the worst. The only solution they had, was they offered to give me a fan to put in my apartment. Yeah, smart should have thought of that. I only had three fans going at all times. We had cockroaches twice. The second time they refused to spray. This place got 1 star because I couldn’t give zero. Stay away from here. It’s NOT worth it. The management even new one (10÷15÷15 was when I moved out) beyond sucks, they don’t care for you.

Okay so I moved in this place being that it was low cost and near my new job. I had 2 days to relocate to my new job and this place was the most decent out of ⁴⁄₅ other places I viewed. They did a thorough background which is funny as hell seeing the kind of tenants they have (half of which are dirty and will spit and leave trash right outside their own door. No indication of that when I was applying though) My immediate neighbors were loud. Everyone smokes which came into my apartment and ruined 1000s of dollars of clothes (which I spent $ 200 getting washed to move in my new place). But the icing on the cake was the roach in my dish drawer. I never lived with them and I never will. I caught it and brought it to my landlord and she couldn’t even get the guys to come spray until the next week (they only come once a week on a Friday). I put in my months notice that day and moved out 3 weeks later. She told me I didn’t need to pay the remainder of rent because she’ll just take it out of my deposit. When I finally got my deposit back they gave me a $ 50 late fee for paying rent late. WTF! I was told not to. I should of did it since she is an incompetent landlord who by the way quit and now they act like they have no recollection of this ever happening. I was so glad to get out. The only thing good about that place was that I was on a month to month so I could get the heck up out of there! Keep in mind I’m from Oakland (deep east Oakland) and I thought this place was dirty. Plus this was my first place.