State of California Franchise Tax Board

«Unable to provide your tax status online» try calling and get «too busy to take your call» and hung up on.
Let me venture a guess and say that the measly $ 90 I am supposed to get back is going to water the freeway daisies I was already triple taxed for right?
Seriously SuckADick

Apparently there’s been some kind of delay for CA state refunds. I filed my taxes on ¹⁄₁₉ with TT and got approved the next day. I found it weird that when I checked my status after a few days nothing came up, it said I either put in the wrong amount (nope, I know my refund amount by heart), or the wrong address (I know where I live). I found it even stranger that I got my federal first since it’s usually the other way around.
I called 2x and by the time I got through the prompts the automated message said it was too busy and hung up on me. OK… this week I tried again and the said the wait time was around 1 to 2 hours, but they could call me back, which they did (it comes up as a restricted number).
The woman was nice and explained there was some mixup with my address (not sure why) and that she would go ahead and update and get it processed but it would take about 10 – 12 business days to complete. Ugh. Just another way the state of CA messes with you.

I called today and the guy was very rude. I asked him how long will take to process my claim cause has been more that 21 days and he started yelling at me and didn’t give me any specific answer… Seems like he is not happy with his job.

Here we go again. One year later and they did it to me again. We already got our fed refund approved and deposited, yet the state FTB has flagged our return for «further review». It took them over a month to approve it last year and yet again they say it will be 8 – 12 weeks to review our completely simple return this year. Ridiculous!

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Your Refund Results
We are unable to provide your refund status online.
The two most common reasons are:
The refund amount does not match our records. The amount you enter must exactly match the information on your tax return.
The address and ZIP Code does not match our records. You can view and update your mailing address in MyFTB Account.
Call during business hours for further assistance.
Phone
800.852.5711
916.845.6500 (outside the U.S.)
Press 1 for personal income tax, then press 6 to speak to a representative.
TTY/​TDD
800.822.6268 (for persons with hearing or speech impairments)\
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OKAY…I’ve lived in the same place for 4 years, I think I know my address and zip code… I know my social security number. I have the return in front of me, so I know I’m putting it in right.
MyFTB account? Laughable, they send you a pin in the mail that I’ve been waiting for for two weeks.
I try to call on the phone, and after going through all the motions with the automated system, and punching in all the information, I’m told that due to heavy call volume they cannot assist me now and to call back during normal business hours. This has gone on for three days now, and still no one can answer the phone and talk to me?
Perhaps I’m just being a little leary as I was just scammed on my debit cards due to skimmers at a gas station pump.
What on earth does this sort of message mean? There is nothing on the website to explain it.
These people are totally ridiculous.

Same as everyone. FTB estimated what they thought I OUGHT to have made and levied my bank acct to pay taxes for this imaginary figure. I called (the reps can be very nice) and was told I could pay the remainder and do a refund (within 6 months) when I refiled. So I paid like $ 1300 more and filed the correct amt owed ($ 0) and asked that they remove it from my credit report and refund the money. It’s been over 6 months. Neither action has been taken. My credit is totally screwed w this cause it is listed as a Public Record. Trying to get an apartment in NYC w 620 FICO. There’s just no way. I love my homeland of California but the FTB is draconian. And no, you couldn’t pay me to move to Texas.
I even found out from reading online that even if you pay a tax lien, they won’t remove it from your credit report. If you never owed it, they allegedly will although, you know, that isn’t my experience. Even the IRS will remove a public record from your credit once it’s paid. Wtf, the IRS is more pleasant to deal w than the FTB??? What freaken alternate reality is THIS?
Also, wrote them probably close to give letters begging them to expedite the process and explaining abt finding safe and affordable NYC housing. Never returned my correspondence nor called back. Finally sent a certified express mail w return receipt and it took them like a month to sign for it. I’m not making this up!

These people are ridiculous! I called to inquire why my state refund has been «intercepted.»
The guy on the phone states I owe library fees going back to ’09 or earlier in the amount of like $ 700. I ask why i was never called about this. he gets mad at me and raises his phone talking about how they are understaffed and its my fault i didnt turn in my books. I explained i understood i should have turned in the books but if i forgot to turn them in, then i forgot about them ALL together and thus did not know i had outstanding book fines.
I explained they had outdated addresses and asked why they didnt work with the DMV to have an updated address or even just call me as my phone number has been the same since 05. The guy got further irritated. I then mentioned hey the books shouldn’t be costing $ 700 and who can i talk to to work out some type of settlement. He very angrily stated there is nothing that can be done except for me to pay this outlandish fee.
On top of all of this I am reading online that debts cannot be pursued after 4 years in Ca, so what the heck!!! AND the city website states a max of $ 20 can be charged per book and mentions nothing about interest!

My accountant did my filing for 2005, 2006, 2007, and 2008. I moved to Texas and never heard anything about it again. Fast forward to 2014. My wife calls me and says «All our money in our bank account is gone. It says the State of California took it.». I check and sure enough every penny in every one of our accounts is gone. Since I never received ANY letter (s), I have to google their number. I call, I’m on hold forever, but somebody finally answers. He takes over my case and tells me incomplete forms were filed by my accountant for the aforementioned years, and a levy was put on our accounts. Also, there are now 4 liens on my credit. He returns the money to my accounts — minus $ 500 as motivation for me to quickly resend the forms — and tells me to fax AND send the forms. I do so. 2 months later, same thing. Wife calls me because the bank accounts are empty again. I call the FTB back, I’m on hold forever, but someone finally answers. She informs me the guy handling my case has since retired and alllll his cases are sitting in limbo and will have to be reworked. Wtf. She takes the case and puts the money back in my accounts — minus another $ 500. Now I’m out $ 1000. She tells me I have to refax and resend. I do so. I call her a few days later and she says she got it all. Now I must wait for possibly 6 months for the tax liens to be released and to get my $ 1000 back. After that, I called her every 3 weeks for 4 months and she never answered. I always got her VM and left a message. She has yet to call me back. I called the main number after 4 months of this. A guy checks and says everything looks good, I just have to wait another couple months for the releases. Great, but I don’t trust them so I call 2 months later to follow up on the status (we are now at the 6 months). A young lady answers and now tells me they have never received my ’07 and ’08 forms and that I must refax and resend… and it will be yet ANOTHER 6 months now for those to process. Total effing BS. Stall tactics to keep money that’s not theirs as long as possible. That is where I’m at now. Stolen from, screwed over, jerked around and there’s NOTHING I can do about it and no one to complain to. Meanwhile, I cannot buy a home and have since bought a car where I am paying ridiculous interest due to this and cannot refinance until it’s corrected. How is this fair? How is this legal? There is a reason why they have a «1 Star» rating here.

The workers here do nothing but dick around. One window is open at 3:30pm and they want you to pay for parking now. Wow

I owe child arrears not child support but California puts it on credit report till its paid in full. Well I win a scratcher ticket and California intercepts it to pay my balance. No problem I think but get this after they intercept it they send me a letter telling me they did that but it’s gonna take them at least 4 – 6 weeks to pay the account. I swear that state is corrupt, really u intercept my cash and hold it for 45 days I should be entitled intrest California sucks with their crooked rules they intercepted it with a push of a button why can’t they transfer it to the other dept that their computer told them to collect cash for in the fist place, push another button and the state is paid and taxpayer can move on. It’s just about being in control for ftb. Total jerks

Can I give a no star,
I just have the same exact situation like others, I didn’t file an 80 bucks settlement I got as it slipped through the crack and then they came wanting me to pay all the taxes I made in a different state once again to them!
Not to mention their service sucks, the people don’t know what they’re talking about, I faxed and mailed all the papers they need to waive me from paying and yet they still want me to pay them!!! Freakin thieves!

These people spend their time fishing for money by sending out BOGUS bills.
Absolutely BOGUS bills.
They must be getting a lot of payments on these bogus bills by people who don’t know any better, because they just do NOT stop. Arrrrrgggggggg

I don’t work in California and you sent me a bill of owing tax dollars. R you really this broke? And I send my appeal letter stating I don’t work in California and you still send me the same bill.

This place is a joke !!! I just found out a tax lien was reported on my credit file because the state says I owe taxes based on my projected earnings for the professional license I carry !!! I no longer live nor work in California and the year in question was long after I moved !
So basically they sent out several notices for me to review which I never received because it was sent to an address I never resided at and not to the address on file for many years in which my mail was forwarded… So they computed a tax return I would owe based on the minimum projected earnings of a nurse !!!
This is totally insane in this day and age to presume a Person is earning a specific amount because they carry a license. What if they are unemployed or disabled or deceased. They didn’t even check the data base before being so presumptuous !! I would give no star… If that were an option. 1 star for the representative I spoke to on the phone who was cordial and understanding !!!
I am now waiting for this to be removed and released. Shot my credit score down and sadly doesn’t look good on your record when looking for a job. Your license can be suspended do to a tax lien! Thanks California Franchise Tax Board !!!

Criminal activity by an agency that has gone beyond the law. Seizing money based on a «projected» tax idea without any warning. That is called stealing in any other language, but of course nobody at your office speaks English. You have the founding father’s cringing in their graves. I would give you –negative 10 stars if there was such a rating.
BTW I don’t remember ever signing any contract with you. The thought that you people enforce some kind of implied contract is exactly the same thing the Mafia does. Shame on you who work there. Sucking the life out of all of the people that do the heavy lifting while you sit around and make a living from extortion. Hell is the Karma you create.

Thieves!!! Delayed tax refund another 8 – 12 weeks! I have the most straight forward tax situation and they are stealing from their citizens!

My husband received a «Final Notice» for failure to file taxes in 2012 and 2013. We happened to have filed in February in both years and we filed jointly so we were both quite confused. After sending in my information and talking to the agent responsible for our account, it was revealed that my husband received it in error. It was the right name but wrong person. I know not everyone has a good experience, but Kacy cleared up our problem within 45 minutes of me calling and sending in the information. If you’ve done what you need to do and have the documentation, they can help.

California Franchise Tax Board has misplaced and misfiled my 2014 State Tax payment that I sent them in March of 2015. The FTB cashed my check and they have the money I paid them. I have a copy of the cancelled check, clearly marked «Paid to FTB» on the back. Since paying my taxes due in full (four weeks before the filing deadline), I have received two letters from FTB claiming I still owe the tax due.
I spent an hour on the phone with one of their agents in June. She looked into it and explained «the payment went to the amended returns department and is awaiting an audit, which might take 4 months». Meanwhile, the FTB has my 2014 tax payment money in their bank account, yet they are demanding I pay the tax they say is still due, else I face a levy on my bank account and a collection action.
How broken is this system? How does one person fight the FTB?

CA Franchise Tax Board Poor Service.
This is the third year it will or has taken 12 week to process my refund. In each year I have filed online each year.
Starting this year I’m cuttig my withholding so I will have to pay them vs them giving me my money back. BUMBER
Paid $ 25.00 to file electronically, no more, they will get a reem of paper and i will save $ 25.00 and get a faster refund.

Was expecting $ 2,980.00 back from my 2014 tax return, to my surprise they claim i owe money from 2008 Tax return and i owe nothing, i am having hard time getting any explanation from them, my wife called because i work all day and cant afford to wait on the phone for over an hour and they will not provide her with the information due to the fact we were not married in 2008. They have clearly made a mistake because i for sure do not owe any money. Seems they just decide to take money and they do no investigation before they take it for if they did they would clearly see i owe nothing.
First question is why 7 years later after 7 years of me getting refunds do they choose to take the money now? 2^nd why do they not investigate before they take money. Makes you not want to live in the state of California any longer.
Between Obama making my Insurance go from $ 589 per month to $ 1,200 per month and getting worse Insurance to now the State of California taking my refund its pretty clear California is not the place to be.
I just cant get a break !!!