Starbucks

So they make drinks like any other Starbucks, have the same music, same type of staff nothing special, so the reason I give this place a 1 star is because of the customer or the «homeless» they chill out there taking up the space. Let’s be honest stinking up the place. Being loud. It’s definately a high traffic efficient place but in terms of grabbing a coffee and seat NO THANK YOU. I’d prefer going to the Starbucks that is franchise by the Hyatt. You pay extra, you can’t use your starbucks rewards but there is a more professional crowd. And patio seating.

I don’t think they know how to make good frappé. They didn’t have seasonal frappé, 2 out off 3 orders (3 separate visits) were not good. Too much ice in the frappé, cannot taste the coffee or chocolate… like im drinking ice water with a little of sugar

Like others have said, this place gets busy, but what can you expect with it being right in the middle of downtown? I’m a pretty patient person, so it doesn’t really bug me that much, and plus I usually go during slower hours, after the morning chaos or before the late afternoon rush. Great staff — one lovely lady (I wish I could remember her name… she’s got short blonde hair) has recognized me, which was pretty cool; makes me feel like they really pay attention to who comes back on a regular basis. Great spot next to my work off of 7^th street as well, so it works out great for me!

No stars.
Just had the most APPALLING experience at your 980 9^th street Sacramento store. A barista called out from the counter to a woman who’s child was fussing and being loud. He embarrassed her and did a shockingly horrible job of communicating the issue, thus making everyone in the store uncomfortable. After I told the woman how sorry I was that this was happening, 2 ladies who had complained about the child proceeded to yell at me that I shouldn’t say anything. Evidently they were the complainers. One of them approached me and started yelling obscenities in my face for defending the poor woman. Utterly appalled by Starbucks treatment of a woman with a fussy baby. I will never go to this store and think you need to train your staff, especially Matthew, who cat calls young women coming into the store, on how to handle situations like this in future, with greater discretion and honor. Starbucks I am shocked that you would treat mothers this way. I will not be using your products ever again. I thought you valued diversity and equality in your customer base. Obviously not.

Starbucks are pretty standard in terms of the product and the interior design. The staff at this location (and really, all locations I’ve been to) are friendly. There’s a sizeable homeless population in this area that can make actually getting INTO the Starbucks a bit stressful, so something to consider, but not really a reflection of the store.
Unfortunately, in the 2.5 months that I’ve been working at my new office down the street, I’ve had my order lost in the mix 3 separate times. Each time I waited for 15 – 20 minutes, watched customer after customer who ordered after me collect their items, and had to go up to the counter and remind someone to make my drink. I’m very reasonable and I understand this is going to happen occasionally — and statistically, for the sheer volume of people that they serve daily, they might only messing up a very tiny percentage of overall orders. But for MY orders, estimating that I’ve visited 15 times since the start of my job, that’s a 20% error rate and that doesn’t fly!
I’m gonna start walking to the one on L street even though it’s further from my office. :(

Friendly service from this solid Starbucks location across the street from Cesar Chavez Park. Line moved quickly, service was friendly and attentive. Got my water and bagel then headed out. Strong 4 out of 5 for this venue.

Yep, I’m totally obsessed for this 9^th Street Starbucks just right near the Central library in Downtown. As I entered, the atmosphere is very well-​laid back with the friendliest employees aka. baristas, so they can make every customers a well, warm welcome. It’s rectangularly wide after the remodeling process few years ago. Of course, they have a Google-​powered wi-​fi here, so I can surf the web faster!
The drinks that I ordered from Frappuccino to latte are very tasty, so my taste buds are very appreciate my slurping appetite.
The baristas as I mentioned are very enjoyable and friendly as I can ordered any drinks that I want to request! No problems at all!
In the end, this Starbucks at 9^th Street in Downtown is a great spot, so you can have your iced or hot drinks any time, any day or night. A worthy visit!

I only gave this place a four stars because if Matthew. He’s usually on register taking orders ! Absolutely love him! Everybody else isn’t as nice and friendly. They could use a little help on preping drinks and getting them out faster when city and state employees take over the building. So do not go there at 10:45 if you have an 11 o’clock appointment. Lol! But Matthew thank you for being so kind and profession when I feel like others are not! You are awesome!

My favorite starbucks ever. They know me by name! I love that it’s right across from my job and they are always happy to see me. If my drink isn’t right or they forget to put something in, they make sure to correct it. No matter how busy they are they stay with a smile.

This is my go-​to Starbucks because it’s the closest REAL Starbucks to my office. However, this is a very small location.
Pros:
–Great baristas! Always get your drink right, friendly and they all seem to genuinely like what they’re doing.
–Good location. Right off J Street, across from Cesar Chavez Park, at the base of the Park Tower building. Not a very long walk for me which is why I’m a frequent visitor.
–It’s a REAL Starbucks — meaning they offer promotions, always have menu items, honor free drinks/​offers for rewards members. This is unlike the Starbucks that is closer to my office (12^th Street) that is NOT a real Starbucks — meaning they don’t honor rewards perks and charge a higher price for drinks/​food.
Con:
–This place is tiny :(I rarely stay here to enjoy my drink because I want to escape the madness of the line/​people waiting for their stuff. The mornings are definitely more busy than the afternoons. They do have outside seating which isn’t so bad — just wish this spot was a little bigger.

I have been in a few times since the remodel. The remodel has helped the line move some more. Staff has gotten a bit better on pushing out drinks with at least one person getting drinks started prior to getting to payment.
Staff is usually alert and listening to orders. There is usually a line. Drinks have gotten better. A most recent visit I ordered a custom drink. Theresa at the counter was friendly as was her instructing the other person behind the counter how to make the drink. She was helpful and thoughtful.
Good: more efficiently run, fewer messed up drinks.
Bad: always so busy. One can get the line waiting and ordering mixed up.
Otherwise worth my time and visit.
Previous Review.
Located in the Sacramento next to Cesar Chavez Park and City Hall.
I don’t visit this location. Nothing unique from other Starbucks.
Lines are long and take time. Don’t expect to be in and out of this location. Drinks are not made correct in regards to custom drinks or blended drinks.
Good: not much to comment on.
Bad: slow and messed up drinks.
Overall two stars for messed up drinks. I only visit when I am visiting with a friend or really need the caffeine.

Really show service. Customers who ordered blended drinks after I placed my order received their drinks before me. On top of that my order was made incorrectly. Service here continues to decline.

I have 50 check-​ins at this location so it’s about time I wrote a review. (I’ve probably been here at least an additional 50 times without checking in as well). If you are in a rush, don’t come to this location between 9−10am M-​F. This Starbucks caters to sooo many downtown Sacramento workers causing super long lines every weekday morning. Service — about 90% of the time, the workers are fantastic… friendly, polite, and helpful. Although I do have to wait for my drink in the mornings, service is not too slow when you take into account the long endless line of customers. Drinks — the drinks at this location are pretty good compared to other Starbucks. Usually when I ask for a drink to be custom made, it comes out tasting just the way it should. This location was recently remodeled so it appears very clean and new inside. Food — they have the standard selection of LaBoulange pastries, which taste very good after they heat it up. One of the best things about this location is that you can use your bonus reward!

This location is usually pretty busy when I arrive but they’re always doing what they can to make sure I get in and out for the most part. Everyone is generally very friendly and helpful. I ordered a drink one time with the new coconut milk just to try it and the gentleman asked me to try it before I left and stated he would remake it if I didnt like it. Needless to say it was yummy! I plan to continue going back as long as the line isnt crazy.

I seldom go to Starbucks unless I’m coerced by a friend or I’m eligible for a gold card freebie. It was my birthday recently, but time was running out on my Starbucksian birthday gift.
Starbucks (Starbuckses? Starbucksi?) are littered throughout the grid, but a lot are franchised through other businesses, making the task of finding one around the Capitol that accepts rewards cards a bit arduous.
This locations does, in fact, honor rewards, but that’s not all.
I popped in near-​closing, and the two baristas were bright and cheerful. I grabbed a snack, handed over my card, and expected the transaction to be done, like I experience at almost every other location. But the customer service was top notch; even though I wasn’t purchasing anything, the barista was focused on my needs. She asked if I needed any water or utensils, and when I politely declined, she warmly thanked me for stopping in.
You don’t regularly find genuine, kind service at the end of a shift when employees are dead-​set on going home or hitting the bar. Kudos to you guys — I wish I caught your names, but you two made my post-​Thanksgiving Monday a bit better.

This Starbucks caters to people who work and do business downtown, which means they are closed on the weekends. I work nearby, so it’s convenient for me to walk over on a break. However, it tends to be pretty busy, so give yourself a bit of time in the morning or around lunch.
The staff is very friendly (a couple of them were transferred here from my former regular Starbucks, so that made me happy) and the recent remodel looks nice. They have some tables and comfy chairs. Plus there is a bit of seating outside. Overall, this is a smaller Starbucks location, so I wouldn’t necessarily bring a large group here for a meeting.

Living Downtown, I’m not normally a Starbucks person. There’s just so many other AMAZING local roasters, BUT many of them don’t have White Mochas!
This Starbucks has metered parking right across the street, is always Ice Cold inside (great for these 100 degree days and (since they don’t have a restroom in the Starbucks but because they’re attached to the Deloitte Building) you just ask the guard for the key.
They stay fairly busy, and keep the place clean. You may see the occasional homeless person out front but that’s more Downtown Sacramento than Starbucks.
And lastly, they’re a REAL Starbucks. Meaning they’ll accept the Birthday/​Free Drink Rewards. I went to the Starbucks attached to the Hilton and they did not accept them.

This Starbucks is always super busy, so I try to go when I don’t think the line will be out the door. Most of the time staff is friendly. I’ve had a few bad (poorly made) drinks over the years, but over all for as busy as they are, not too bad. Until today. WOW. I like the new blackberry mojito tea lemonade, but I prefer it with rasberry instead of blackberry. That doesn’t seem that hard, right? I had to explain it about 4 times. But I think the guy was new so I didn’t think that much of it. I walked over to wait for my drink. The guy who made it sets it on the counter and says «blackberry mojito tea lemonade» and I say, «that should be rasberry.» He SNATCHES the cup off the counter, and begins making a new drink with all this dramatic effort. He SLAMS my drink down and with this snippy tone says «RASBERRY mojito tea lemonade» then turns his back on me. I thought, «wow, seriously?» Everyone looks up from their phones and gives me this «what the hell was that?» look. Then he grabs the first drink he made, shoves it in the face of another employee, and starts yelling at him that he made a mistake. Finally I say, «no he didn’t because that’s not who waited on me, but you need to chill.» He totally ignored me and just kept yelling at the wrong guy!
Soooo, if I need negativity servied with my drink, I can stay in my building and order a crappy cup of coffee from my own cafeteria. Who needs that craziness? I’ll walk an extra block to Temple or Insight.

Ridonkulously busy Starbucks, but certainly legendary customer service…
My first encounter with this Starbucks came when I turned 15 and was hired on with the company. I was hired on to work at 26^th and j but because of how amazingly busy this store gets, my then boss figured itd be a good spot to throw me in! And boy was it a roller coaster of a ride. At the time Mel was the manager and she was an outstanding mentor. calm and collected with a mother’s patience. After spending 6 weeks at this store and being thrown to the wolves, I returned to 26^th and Gay (I mean J) prepared and ready for the espresso bar!
What I love about the baristas at this store is they’re all so personable and gregarious — true artists in their own way.
As for store cleanliness, it could be better but considering the line out the door regularly, I’m impressed they can keep it as clean as they do.
Beverage quality? 5 stars. And they always remember your name (truly amazing).
If you’re in the area and have some time to spare, swing by this Sbux and see the mastery these employees have of their jobs. Cheers!

The baristas know everyone by name and drink order. It’s truly a little family experience and I always appreciate their bright smiles early in the morning. The backdoor entrance for the building makes frequent trips to this Starbucks just too easy for Park Tower tenants. I’m always in and out quickly, though there is often a line out the door for the 9 am rush.