Save Mart

Great grocery store, very impressed on how clean store looks. When I go back to the right hand side of the store, I swear I am in a Nugget or a Whole foods store. Picked some items, Bottled water, bread, milk, rice, and out of these items, two items I have never seen at a major grocery store this low of price with a name brand. Mgr. (John), is always on hand to help and guide the customer. East Sac lucky to have such a store. I had worked at 320, we had a great crew and Mgr., and people in the La Rivera area still miss Lucky very much.

The only reason to come here is convenience, there is nothing here– new to the area and not familiar with Save Mart, but this is 7-​Eleven on steroids with meat, produce, and diary sections. Terrible store, lack of variety, and some of the worst merchandising and display you would see this side of a swap meet.
You can’t even purchase a refrigerated Coke, I wanted a single bottle of A&W and I was told it’s only sold in 6 packs, customers be damned here, look for anything out of the ordinary and they simply don’t have it.
After living here in Sacramento 2 weeks I discovered the Raleys on Folsom, which has 2 – 3 times the variety and friendly clerks., will not be back here unless I need a case of beer or something.

This Savemart is an average supermarket. Nothing here that says wow. They have the usual groceries like fruits, veges, snacks, frozen food, bakery, meats, etc… I come here often to buy snacks for work but that’s about it.

I will sometimes come in this overpriced store and always find the employee’s are so rude last chance savemart really disappointing

I was being helped by this lovely girl named Rachele that was getting me my potato wedges. She was nice, helpful and extremely friendly. Then all of the sudden this guy (I think his name was Chris?) intervenes and snatches the tongs away from her and says something along the lines of «why don’t you focus on your job?» Not sure what that was all about, but it was very unprofessional nonetheless. Anyways, 5 stars for Rachele, 1 star for Chris. Not sure why they keep employees like him around.

This is the closest grocery store to me but I hate going there. They have the rudest employees I have ever had the displeasure of dealing with. You can never find help and if you do I always get the impression they would rather not help me. Forget about service with a smile at this SaveMart!
They also are always out of food products sometimes its sale items but usually its regular products.

«Save“Mart. I don’t see the saving part unless it saves me the time of making the food I would buy. I spent 2 minutes looking for cookies and nobody came to help me. When I finally found them I didn’t see a very good deal. $ 4 for 18 cookies or $ 10 for 36… Most places if it were $ 4 for 18 cookies, they would make it $ 8 for double that. Makes sense right? Though I can go to a different well known grocery store and find 50 assorted yummy cookies for $ 5. Only came here because I was in the area and this was the only grocery store.

Love this store. Everyone here is awesome. Excellent customer service! I’ve never been here before. But this is now my favorite store!!!

I met two VERY RUDE female cashiers there! One with short white hair. I use wic check and they seem to look down upon me! They even humiliate me by saying «I can call Wic and send you back to school» just because I didn’t put my groceries in order? OMG. How rude! I was with my baby and no other customer was waiting in line. Thinking they would do it for me but NO… I give them 2 stars because there is another nice lady works there. She had short curly hair. Check out with her^_^

One of the worst save mart /​markets in the area. It’s super close to where I live but if I plan ahead I can usually avoid it. Needs remodel!

Not a bad store, it’s the locatation that really does it for me… it’s the only thing in a dying shopping center in the heart of Rosemont… I wish the owner would refub the building be cause from the outside it’s just bad… However the inside is clean and the staff is rather friendly. I do think they need more staff, I don’t think this is a «store» thing as much as I think it’s a «savemart» cutting cost type of thing
I wouldn’t drive here if I had another store closer, It does have a better selection than the ever so close food source

Sooooo… I haven’t ran into this bad customer service that people are talking about. I do agree the lines do get backed up at night, after 8 PM, but I think this is because you have working parents who are shopping after work/​dinner. I know that is why I am there at this time.
My wife and I like the location, which is around the corner from our house. We can walk there in 15 minutes and we like that.
If you are into organic, non-​gmo food your pickings are slim but the stuff is there. They have free range eggs, organic foods and quinoa.
They have small craft brew selection as well and I have been able to pick out some solid beers. They are mainly 22oz bottles but they are good to split with the wifey.
All in all I enjoy this spot and… AND we take part in the rewards card, which pays off at the Shell station across the street.
Are there better places, yeah sure but is this one bad… oh no!!!

This is the only grocery store in my neighborhood, and frankly it is an outright embarrassment. I gave up doing my major shopping this place years ago and shop at different store in another neighborhood. But every once in awhile I just need to pick up a couple of items so I give this place another chance, for no other reason than it is right around the corner, and EVERY TIME I leave there pissed off. First off the store is always dirty and gross, come on you’re selling food! 2^nd, produce is ho-​hum looking on a good day and the selection sucks. Third the general grocery selection is awful, If you want anything GMO free, natural or organic you choices are slim to none. Forth their service is crap-​tacular at best. If you go there at night one of the doors is always closed. There never seems to be enough checkers and no one monitors the self check out. I had two people cut in line while waiting. Staff said nothing! I’ll just say that I «kindly» (in my own way.) told the second person there are others that have been waiting. It is not my job as a customer to police your lines! Fifth and my final reason for never going back, on a «good» visit I walk out with 3 of 4 items I went in there to buy.

Great people. Good prices. Vegs and fruit is always fresh. Not much else in the area so I am glad we at least have this market.

It is an amazing feat when no matter what I am looking for (creamer, bananas, a certain sauce in a jar, etc.) no matter what I seek, this Save Mart manages to be either out of what I went there for, or they do not carry it at all because they «Don’t have the space» as I have been told many times. I kid you not, I could need 3 items, and they will not have two out of the three! Amazing! This has happened multiple times, and I end up going over to the Food Source on Bradshaw anyway, angry and the need for a second stop/​trip. I finally stopped trying, I stopped going here at all unless I need something so basic that they can’t possibly be out of it (Milk, eggs, ice cream, etc.)
Then again, they were out of eggs once…

Terrible customer service. First they called me to tell me my order of chicken would be ready by 11:00 a.m. When I arrived at 11:05 they said it wasn’t ready. That’s fine. no big deal. Then, when they brought out my bags of chicken they said they ran out of the salt and vinegar seasoning so they asked me what other flavor I wanted to fill my order. I guess that’s fine too. There were other options so I could deal with that.
Then, they gave me three bags full of chicken wings and the bags were all left open (I wasn’t sure if this was violating a health code because I didn’t want to walk around their disgusting store with 3 bags of chicken open). The lady folded the bags over so I could pick it up by the handle. When I grabbed the bag two bags broke immediately in my hand and fell to the ground! I hadn’t even walked a step they just broke.
I told the ladies that the chicken had fallen on the ground and she told me to leave it. I gave her the three bags back since they were broken and she told me that the handles don’t really work. That’s a problem! Then blamed me for not having a cart to put it in. If you’re going to serve something it should be functional. She re-​bagged them and sealed them shut… not sure why the first lady didn’t do this. When she came around to pick up the chicken and the bag that was sitting on the floor she told me to select a different flavor since they were out of the one that had dropped. She then follows with… «It sounds like you’re not having a bad day so I’ll add a some more pieces in the bag for you.» At first i thought that was a nice gesture until I realized she was being sarcastic and blaming me for what had happened. SO… First of all, I was having a fine day before this incident and second, don’t tell me you’re going to add extra chicken because you feel bad for me and then don’t do it! I saw her add the chicken then weigh it and print out the tag so there was no way she added extra chicken. Also she placed two flavors the teriyaki (wet and saucey) and the salt and vinegar (dry and crispy) together so when the people ate them they were all soggy.
Very disappointed and insulted!

Probably the ugliest savemart. Plus they always ask why you did not use the self check out machines. It’s as if we are expected to use machines that put people out of work. Save mart has little savings and does not offer a club card like Raley’s and Safeway do so why even go there when you obviously get savings at these other chains?

None of the staff are ever available to assist you. You seriously had to go hunt for one. The cashiers don’t even keep eye contact. You get in you get out. It’s sad. If my inlaws didn’t live so close to them, I wouldn’t even be caught dead going here.

Being new to the area I have been researching my shopping options. Save Mart is the closest and looks like it is going to be my best choice, which isn’t saying much. I’m not about to drive 5 – 10 miles to disgustingly overpriced stores like Whole Foods. Their prices are pretty low, but probably higher than Food Source or even Safeway. The interior of the store is very simple, not too attractive and can’t come close to being as decked-​out as a supermarket like Whole Foods or Nugget. The staff there are pretty helpful and friendly. They have good deals sometimes if you watch for the coupons in the mail. I recently got a dozen eggs for 69 cents, and ten pounds of white rice for $ 4.

This store has changed so much over the years.
The staff has to GO. I have never met such a horrible grocery staff.
Most of the cashiers are rude and barely great you.
If you go in past 6pm, be ready to use the self check out.
Since not one cashier will be available. I have demanded a cashier since I am OVERPAYING for every item, and deserve to not use the self check out when I have $ 200.00 worth of food in my cart. The response I get is that the cashiers are helping escort handicaps to their cars are you F&^^%$ kidding me?
Then when I go to the Deli to have a sandwich made the employees act pissed off like they were so busy.
The seafood workers are always friendly. Especially Brandon.
Also, a young man that rarely works in the deli with glasses is really nice.
Besides that this place is falling apart.
We need a Safeway or Raleys in Rosemont. This Savemart is HORRIBLE