Sacramento Truck Center

Just wanted to Share Sacramento Truck Center did call me back a few times.
They were migrating to a new phone system. I will say I wrote a simplest of all emails regarding this and management addressed it the following day.
This place deserves a chance. That is what is good with Unilocal,it gives you the ability to do follow-​ups.

Horrible service, when talking about the warranty, Jason is a smart ass… Even though they haven’t fixed the issues of a brand new freightliner, Jason responds with, fine sign the title over… It’s hard enough on small businesses as it is… We don’t need smug smart ass people making difficult situations more difficult!

While we were visiting family in Sacramento, we saw an ad for the Sacramento Truck Center in the Freightliner quarterly flyer and they were advertised as part of the Oasis Network. We scheduled our coach’s annual service for oil and filters on both the main and generator in early December.
We arrived the night before our service. Sadly they only provide one 30amp power source and it was in use by an existing customer. Fortunately one of their techs hooked us up to the 15amp circuit inside their shop. Although as members of the Oasis Network I would recommend they have a few 30amp outlets, I do respect they came out and opened the garage to let us run the cord underneath instead of leaving us dry camping.
When I was preparing to leave, I noticed there was dirty oil dripping from around the rear of the engine. Laurence came out and checked it out. When changing the oil filter, the tech likely tipped over the filter, left used oil on the frame rail, and forgot to wipe it off. Laurence cleaned it all up.
During the service, they found our hub seal was leaking. They replaced the seal and brake pads. When I inspected the job, I saw oil around the hub. They cleaned it again and we drove off to an RV park for the night. The next morning, I noticed more oil. They had has us return and this time replaced the plastic hub as well. That appears to have done the job. All looks good so far after our arrival in Oceanside. The hub oil level is low, there are no apparent leaks, and we’ll need to top it off, but I read this is normal after draining all the fluid and refilling. We’ll update our review if this turns out to be a problem.
The oil level in the engine was a bit too high when I compare to previous oil changes including one at the Freightliner headquarters in Gaffney, SC. They drained some of the oil in our second visit to address the hub issue.
I would prefer to see our 10% discount itemized for being an FCOC member on our receipt. I’m taking their word that they did give us the appropriate discount.
Laurence never gave me any pushback when I was not satisfied with a job. That makes me a happy customer. I will use them again if we are on the west coast and need maintenance on our coach.

Recently had our RV service here. Excellent service, however charging two hours labor for changing the oil is Extremely high and close to being criminal (approx $ 280.00 labor cost for a twenty minute job). Always ask the cost before you have any type of service completed at this establishment!!! Our prior experience with Sacramento Truck was great! I wish that Lawrence was there at least he fully explained expenses so there wasn’t any surprises.

Great professional service by people that know what they are doing. Thanks to Lawrence and the staff he works with for their fast and courteous service. We have used STC in the past and found consistent service, which we have not received elsewhere. We recommend them for any service and as Lawrence told me, «we fix anything except body work». They even have a 30 amp hookup if you need to stay overnight (waiting for parts).

Had great service on our motor home fixing an issue with my dash gauges. Thanks to Lawrence and his crew at Sacramento Truck center! They did a wonderful job in a reasonable amount of time. Their work was thorough and focused on the issue at hand. Lawrence was even kind enough to follow up with us later in the day to make sure everything was «Good to Go». We WILL return here again!

We had recently bought a used RV and needed to have a number of inspections done on it. We chose Sacramento Truck Center because they were an authorized Freightliner repair facility. We talked to Lawrence, the manager of the RV side and set an appointment. They got us in for the inspection, took about 6 hours. They found a number of things, but nothing surprising, and actually less than I thought.
A week later we took it in to get the repairs done, and Lawrence actually called us and told us they had misdiagnosed a problem and that the new fix was $ 750 less than estimated. A lot of places would have put the part on and charged you anyway… the fact that they didn’t and told us about it says alot to me about this place.
All the repairs were done within 24 hours and at a price significantly less than quoted. These guys are really busy, so don’t be upset if Lawrence dosen’t remember you the second time you come in or what you need… a gentle reminder and he’s off and running. Great guy and great service.

After being misinformed by 3 other shops I took my Monaco Class A motor home to Sacramento Truck Center to have the ABS problem repaired.
They told me about all upfront cost and worked with my extended insurance to repair the problem quickly and correct.
The shop is super clean and they wear protective footwear and cover all seats and floors in your coach. You get the first class service you deserve.
I highly recommend them for all your chassis work on class A coaches.
Lawrence is probably on of the nicest and competent people you will ever work with in the truck industry.
Toll free number 888 795 7474