Sac Truck Depot

I’m going to start by saying I love my truck I bought here. However I bought the truck at full asking price without a tailgate. They wrote me a contract saying they’d get me a tailgate and said it would be about a week. Two months later, I had called about 8 times and finally got the owner or managers number and he had the tailgate ready within 4 days. Thank you Nathier! If it wasn’t for the delay I would have put 5 stars… However I really had to harass the staff to get someone to call me back which never happened and then they finally gave me the write number to call.

Ok… where to begin??? This place is TOPS!!! Jose took such good care of me that this is the only place I’ll go when looking for an automobile. I was in the market for a luxury SUV and called these guys. Talked to Jose (again and again and again — sorry to be so persistent, Jose) and was very convinced that he was the man to go to. Drove all the way from the southbay and met with Jose, saw the vehicle, drove the vehicle, drove home in my shiny and fancy luxury SUV. Love the service so much, went back a few days later with hubby, and he drove home with ANOTHER luxury SUV!!! :-) Jose, you are AWESOME!!! This place is definitely where you wanna go when looking to buy!!!

I would actually give this company negative stars if I could. Do not buy from them. If there is a problem they stop communicating with you. Truck I bought died 3 days after I purchased it. The dealer found over $ 3000 dollars worth of problems. Even the extended warranty wouldn’t cover the problems. The sales guys are all smiles until you buy. Stay away. Stay away stay away. Take your money to a more reputable company.

I saw a vehicle online that I was very interested in. I’m a cash buyer but was waiting on a check to clear before I brought the $ 31,000 to them to look at and purchase the car.
There was a possibility of them holding a check for the 72 hours it takes to clear. I spoke with Jose in the morning who advised me he was going to talk to Freddy who was the salesman. Jose told me Freddy would call me back in 5 minutes.
2 Hours later I still hadn’t heard from Freddy. I called back and reached him immediately. He told me it was up to me to have them hold the check or not. I told him it could be up to 7 days (to be on the safe side). He told me he would call and clear it with his boss. He called back and told me I needed to fill out a credit application even though we were cash buyers, so they would have the information on file. I agreed and my husband and I filled out the application. Freddy told me he would call me back. 4 hours went by with no call. I have taken the day off of work to buy this vehicle and am not hearing back from the people selling it.
Again, I didn’t hear back, so I texted them to find out the status. It has a big giant «Text this number with questions or call!» sign on the web site.
No answer to the text after 4 hours.
I called back and immediately got Freddy on the phone again. At that point he said he had called me back. I asked him why he didn’t leave me a voicemail. He hemmed and hawed and then said «I don’t leave voicemails because people don’t check them». I’ve been waiting 4 hours to hear back. There was no call from him on either of my phones.
At this point I asked him if they really wanted to sell the car or not as he wasn’t returning calls or letting me know the status of if we should drive down there (2 hours away) or make another appointment. He said we could do whatever we wanted to do but should wait to bring cash. I agreed that it was no problem to do that. I also let him know I was concerned about buying the vehicle and possibly having an issue later. If they don’t return calls when selling a car, it makes me very uncomfortable to think they probably wouldn’t return them once they have my money. His response was he didn’t really care if I bought the car or not and he wasn’t going to argue with me about it. He also stated it was my responsibility to test drive the car (yes, I know) and I would know right then if it had issues. That is not the case. I could buy it and the transmission goes out the following day. What about them dealing with the warranty. He again stated he didn’t care and I could «do whatever I wanted to do».
I asked if I could make an appointment with the owner Hod. He told me Hod comes and goes whenever and wouldn’t make an appointment with me.
I’ve bought a number of cars over the years, most from dealerships and I have NEVER had a dealership be this rude to me. I’m a business owner myself and if I tell a client I will call them back, I do. The fact that they neglect to return calls and express no desire to earn my business tells me not to do business there. Another dealership will be getting my money. It’s very unfortunate because I fell in love with this vehicle, but it’s just not worth the risk.

I bought a sexy beast of an SUV for my weekend pleasure and party vehicle. The 2007 Burb LTz from Sac Truck Depot…
JASON WALKER was my friendly, cordial sales rep. I went through all the steps you would consider when buying a Used vehicle. Remeber to do YOUR homework on pricing (we got a fair deal on our ride), and on checking the car. The buyer has a lot of options for checking your future ride before signing the contract but once it’s signed it’s a done deal; unless you bought the California «Cooling Off Period» contract. Any thing to be fixed or altered after the sale is noted on a separate legal form. Other than that if you discover something not warranted (I have a 30 day saftey items warranty) it’s on the buyer.
In my case I didn’t push every button on the console and unfortunately the passenger side mirror does not fold closed for garaging (i do) or tight parking spaces. Had I done my due diligence and checked the car perhaps it would have been remedied in order to completely satisfy the customer.
I am doing my financing thru my CU and unlike Kareem auto sales down the street Sac Truck Depot didn’t try to shove their financing down my throat. Kareem ’ s similar (not as loaded) SUV had shot front tires.
For almost the same price I got much better ride; and dealt with a salesman, JASON WALKER whom I would send my aquaintances too.

These guys are a used car/​truck dealership but man they really have high standards that you’d find at a big name dealer. I looked at super dutys all over sac and some were this, some were that. My last stop (should’ve been my first) was to sac truck depot. It was amaZing. They have really clean low mileage diesels there, that they’ve priced really well. They are straightforward and professional. Only time will tell with my truck I bought here but I’m confident I didn’t get scammed or ripped off. I smiled all the way home. Thanks guys!

Yaseen helped me with getting financed and taking my truck in on trade for a Ford superduty. I couldn’t be happier, everyone there was very helpful. I recommend this dealership over any other on Fulton

I had been looking for a dependable truck for over a few months. Being a mechanic, I was able to really pick apart the trucks I test drove. None matched the quality of the few trucks I drove from Sac Truck Depot! It ended up being the best car buying experience I’ve ever had. Branson and Fernando helped me get my dream truck and they got me approved with an amazing rate which other dealers and banks could not even touch! I recommend them to all of my friends, and their lots are the only one you’ll find me purchasing a truck from ever again! Keep up the good work crew!