Royal’s Nails

I went in for a shellac manicure and a pedicure on September 3^rd right before my wedding. Don did an AMAZING job on my manicure. 2 weeks later and it still looks perfect. My nails had a lot of oil on them, so it took him quite a while, but he kept trying until he got it right. I appreciated that. My pedicure was good too. With the pedicure I have learned that you just have to let it dry for a couple of hours before wearing socks or shoes. Then it lasts a long time as well. Thank you, Don!

I would give zero stars if possible. My daughter and i went on Friday to try this place out pedicure, I had gel powder overlay on my (real) nails. Right away I knew it wasn’t going to turn out very good. The power on 8 out of 10 fingers very uneven, I explained to «Wendy» she needs to make them smoother and she replied it’s going to be shiny I wasn’t worried about the shine at that point I was worried around the mess on my nails. To make a long story short she tried to smooth them out. I wasn’t very happy but I tried the place out. Saturday two nails crack and Sunday the gel on all of my fingers besides my pinky nails start to crack and lift. So Monday I go back. Wendy and another lady were the only ones available I tried to explain that I had my nails done on Friday (showed them my receipt) and the gel is already cracking and lifting off my nails this shouldn’t happen I’ve had gel overlay done and my nails for the last 25 years. The lady Wendy walks over looks at my nails tells me to go sit at her station so I sit down she looked at me now she’s yelling back-​and-​forth to the other lady in Vietnamese the other lady walks over looked at my nails and says did you lift gel off your nails? I was more than irritated and I said no I didn’t this is why I’m back because this is what’s going on with my nails after two days the lady walks back Wendy turns me and said I’m tired I don’t know how to fix your nails, I’m tired I’ll give you $ 25 and you can go somewhere else and get them fixed. I couldn’t believe how unprofessional she was I gladly took my $ 25 back although I paid $ 29 but I was happy to even get the $ 25 and take my business elsewhere. I went to Buff nails they removed all the gel by using nail clippers no soaking necessary that’s how bad of a job she did. Very satisfied with the job Bill did on my nails. I tried Royal nails and will never return bad nail job but even worse horrible horrible customer service! They have no respect for their customers!!! Side note I paid $ 60, and they charged me a $ 1.00 transaction fee which isn’t posted anywhere. Overall experience horrible, I wish I would’ve looked them up on Unilocal first i could of saved myself all the drama

Do not purchase the Groupon. I bought 2 Groupons, the first visit wasn’t bad. Went in for Gel Manicure #2, with the Groupon, purchased a pedicure for my daughter and myself. When it was time to pay she said I had to pay an extra $ 2 to remove my old Gel manicure. Sure, $ 2 isn’t much but WHY? I told her they didn’t charge last time. She said «they forgot». I said «No other nail shops in this area ever charge to remove Gel when you get a new manicure». She said «yes everywhere they do». I said «whatever», grabbed my change and walked away without giving a tip. She started yelling in Vietnamese to her coworkers. It was obvious the subject was me lack of tip. My daughters toe was bleeding when we got into the car. I had jagged nails I had to file when we got home, NEVER AGAIN.

Don’t ever come here… the people r rude as hell and their liars… i called before buying a Groupon to see if i need an appt i was told no only to drive all the way over here and be told the Manager was leaving early!!! It’s tons of other Groupon deals and nail shops around Sacramento… Royal’s get ya shit together… Y’ALL SUCK

I’ve gotten my nails done here with their groupon. But when I called to book an appt, the staff didn’t know what I was talking about and that they would have to ask the owner. I had to call them 3x to make an appt. finally i asked if I could just come in, they told me that they were busy and to come in 3 hours. Well, I went 2 hours after and all the staff was just sitting around or walking around outside. One guy had his feet up on the table. I proceeded with a pedicure and my gel manicure that I had already purchased on groupon. The manicure was fine… Nothing special. The pedicure was so so. I wanted to try the eyelash perm, but every time i called, the staff knew nothing and I had to wait until the owner comes back from vacation in 2 days. They just lost a customer!

Went in for the first time today to use a groupon. In the middle of my manicure they asked me to pay. Really? And after i was done they tell me they charge extra to remove gel polish. Ive never been charged extra anywhere else to remove it. I told the lady no one told me there would be an extra charge upfront. She asked if it was my 1^st time after saying yes she kept insisting she thought we were regulars who already knew (i told them when i walked in it was my first visit). She threw in a few seconds of hand massage after seeing how frustrated i was. My nails dont look bad but the experience definitely was.

Very nice staff, clean comfortable friendly environment; reasonable prices. They are popular, so an appointment is best. They always do a beautiful job. Best pedicure ever.