Raley’s

I only have one suggestion. It’s the sandwich shop. Instead of having bagged fake avocado to go on your sandwiches why not have REAL Avocado? You are a store. All you would have to do is walk down to get a fresh one.

This place is a conveniently located lunch spot near where I work, but one thing they really need to do is step up their prepared food game. For that reason I usually opt for something microwaveable or some fruit. I’ve tried their sushi twice. The first time it was okay but the second time I noticed a tinge of gray on a few of the salmon pieces which really turned me off. I’ve also tried a turkey sandwich (carved) at the deli & again I felt it was really lacking in freshness & quality. Consequently I felt it was also way overpriced. Aside from that the store in general is pretty nice with moderate prices on items.

First time to this location. Walked in and used the Wells Fargo bank branch located inside. Walking around the grocery store it’s pretty clean and it has a lot of varieties to choose from! I was just in the neighborhood and decided to pick up some things for dinner.
The staff I asked for assistance was friendly and showed me exactly what I needed was. It was fairly busy and he went out of his oath to show me which was really nice!
The check out guy was nice and the bagging lady was chatting it up with me. Telling me about some kind of almonds that were the same company as my candy bar, which I’ll have to check out.
Overall they were a really good store and I may be back soon to get my groceries again!
Produce was super fresh and tasted crisp when I had it for dinner! Can’t wait to come back again

Raley’s produce section lured me in and keeps me coming back! My Unilocal check-​in history will clearly show I usually shop at another grocery store, and I boost my savings even more by using their app for an even better deal. But… I made a trip to this Raley’s location and immediately fell in love with the produce section. The selection and quality of the produce is very impressive! This store location includes a small section of «use today» type of produce which is very affordable for people on a budget still seeking a tasty nutritional alternative. It’s fantastic!
The other products in the store are higher priced than other nearby grocery stores, even if you do use the «something extra» card. So, if you have a long shopping list, and the time to visit other grocery stores in the area, you may want to limit your purchases to the produce section, or other «specials» you have already competitively researched.
Overall, «Yay! I’m a fan.»

Awesome store and super friendly staff. They carry tons of great vegan brands, whoever is running the show here is on it.

This is the last time I will come to this Raleys. Products are limited but the customer service just plain sucks.
I’ve been going back and forth with the pharmacy staff just to get a medication filled because I have new insurance. The older Caucasian lady needs to retire. Even though it was the same company sure scripts, it was a different group. She made a huge hassle saying I was the one who would have to call. I was taken a back because for pharmacy related issues it is ALWAYS the pharmacy staff that does this. I called the number and of course it asks for providers and pharmacists and I kept getting the loop. She finally called them directly. I had insurance in effect on Aug 1 and this was I believe third week of August or something. She kept claiming it’s a new registration thing or something and that it was shown as inactive. I then tried to point out to her that it is the same card but different group. She claimed she knew and interrupted. She went back to her phone etc. afterwards I went to another pharmacy in Roseville and they had no issues even when I asked them if their system updated with the new info. My insurance prescription card was correct. She said the card was incorrect. On the weekday, I called sure scripts and they also said there was no issue. AHEM.
Today I go to finally get that filled and she doesn’t even put the product under the consultation side of the counter so when the pharmacist came out I asked if we could. The pharmacy staff needs to better understand their obligations, what HIPPA means, privacy laws and to be more discreet with proper customer service. If you can’t, then retire or find a job that isn’t customer relations related.
I next proceeded to buy a box of vega bars as I am proned to do everywhere. At the self service the lady stated that since the box isn’t recognized, I’ll have to manually ring all 12 individually. I asked isn’t there a shortcut where you can put the quantity as 12 she said no-it’s a corporate thing. I work in IT so either this Raleys has a very limited system or their employees are very ignorant. I opted to go buy this box elsewhere.
WholeFoods and Nuggets-​even Safeway –actually ANY grocery chain is better than this specific Marconi Raleys.
Boycott begins now.

I am so disappointed in my shopping experience tonight. I am a regular shopper and have used Raleys for over 4 years as my primary grocery store. I have NEVER been treated in the manner I experienced this evening by your produce manager (hes a white male, middle aged-​not sure of name). He was at Checkout #2 which is the handicapped lane, which I needed. I had a return and he scowled and sighed about having to do the return. I felt very uncomfortable. I asked him if he would prefer I ask somebody else to complete the return, and he said, sighing, «No, I’ll do it.»
I shop at Raleys because of the product selection and the fact that I am treated so well. Employees that stand out as stellar are Roxane (Ecart) and Rigo who are more than friendly. The bag boy Joshua was also beyond stellar. This produce manager needs to be removed from dealing with customers and stick to stacking the cabbage in my opinion.

Usually when people come to shop at Raleys and spend double for the exact same items you can buy anywhere else they expect to have pretty good customer service because thats why you charge more Raleys because your customer service goes above and beyond anywhere else right? Well not today on 6÷24÷15 @ around 5:30 it sure didnt. The store employees totally avoided eye contact so they didnt have to say the basics like hello good bye or may I help you. The lady monitoring the self checkout (blond older woman) just stared me down like a bull dog IDK maybe thought I would try to sneak something in my bags with a scowl and didnt keep her eyes off me for a second. As I was leaving I heard her say hi how are you to people coming in after me as well as laugh and start up conversation. Im not sure if its because I look young but I sure didnt recieve that same friendliness. Left a rather bad taste in my mouth. Will just go up the road a little farther to Walmart next time

Shopped here since it opened in the 90’s, and I am a regular. It seems like the store might be in decline. Some of the non-​verbal communication from the staff is passive aggressive and just plain rude.
What a shame.

This location employs some of the laziest rude people I have ever seen at a grocery store! So I went in to get a money order. The woman working the customer service counter tells me they no longer sell them since the start of the year. Interesting, because I have gotten two there in the past month and three total since January! Even more ironic is that this lazy rude woman *without a nametag* was one of those who sold me one! But each of these three times whoever was working really did not seem to want to be there!
So I went to use the restroom. On the way out a different person, a man, was now manning customer service. As I walk by, the person he is helping said they want a money order and he asks for how much! I stop, go back, and wait behind this gentleman. When I get up there, Alejandro whose nametag says Store Manager, was very rude. When I told him I wanted a money order, he rolled his eyes at me and sighed heavily. Insult to injury, it took him almost five minutes to complete the transaction! This is your store manager? No kidding? Why would Raley’s Bel Air want this lazy jerk Alejandro being the face of one of their locations? I thought this was a reputable chain?
I will never set foot in this place ever again. Not even if it was an emergency! Corporate office will be contacted!

eCart– wow… I can’t say enough just. how wonderful this is.
Especially when you aren’t feeling well and the thought of struggling down shopping aisles toting two small children is just too much.
The joy of placing your grocery order online then scheduling a pick up is Awesome. Just drive up to a speaker at the time you set and one of the delightfully friendly and helpful Raley’s staff comes out with a cart full of your order (you’re even able to add last minute items to the order). You pay right there and your car is loaded without you even having to unbuckle your seatbelt.
*Note: when you order produce they always select fresh unbruised fruit and crisp veggies.

I have driven by this Raleys/​Bel Air location many times but have never gone inside until I was driving by and it was the last day of their $ 9.99/lb King/​Snow Crab sale so I decided to stop in.
The outside of the building isn’t very impressive, but it is beautiful inside! Probably the nicest looking Raleys/​Bel Air I have ever seen. They have great seasonal displays right in front and faux hard wood floors in the produce section. Nice!
The employees behind the Meat/​Seafood counter were super nice and helpful in helping me pick out the crab I was looking for. I don’t eat meat so I had a million questions but they never faltered. Amazing service!
I really like the natural foods section at this location as well because it’s nice and spacious and a little bigger than other locations. The self checkout registers are nice too if you’re looking to get in and out quickly. Ill be back!

Raley’s is our local grocer since we moved here from another state and reminds me of our local Publix back home. A little more expensive, but always clean, stocked with the things I need, and they have Red Stag. I love that they are community involved, encourage recycling, reducing, and reusing, and are so helpful and friendly.

I’m only giving it three stars because I come here often and the staff could before friendly.

In general, I like this store for its variety and convenience to work. However, you won’t find any deals here. And because I wanted to cook veal piccata I knew I was not going to get any deal on veal. But I bought a package of veal for scallopini. When I got it home. I was so disappointed. I expected scallopinis of veal. You know CUTLETS. What I got was about ¹⁄₃ of it was long stringy NOT CUTLET veal. I paid a lot of money for this veal and ¹⁄₃ of it is virtually unusable due to being about ½ inch X 8″. What am I supposed to do with that?

This is my local grocery store & I love it!!! They are friendly & ready 2 help. Everything is easy 2 find. The store is clean & presentable.

I’ve already decided that when I come back around in my next life I’m coming back and shopping at Raley’s… At least more than I do now…
But for now I remain and happily so Frugal Fanny with an eagle eye for great deals and caviar tastes and a food stamp budget…
This store is beautiful… And yes grocery stores can be strikingly breathtaking for some and well for me actually… I came in to satisfy a serious craving for fresh fruit and cherries to be exact and what I found was a rainbow of vast arrays of super fresh veggies and fruits as far as the eye could see.
Then I strolled over to the cheese department where the multiple glass refrigerator bins contained perfectly placed and maintained fully stocked varieties of the beloved cheese… Uuuummmmm I adore cheese of nearly all kinds… It was so neatly organized and also amazingly fresh… and well quite frankly, pretty…
Next onto the bread section to replenish our Sara Lee low carb bread that’s a staple in our Casa and they had it which I appreciated as many stores do not carry it or they are consistently out of stock on it. Then I saw next to it one of my favorite low carb flax seed breads that I haven’t been able to find in years and for under $ 5 a loaf so snagged it too!
As I strolled the aisles and perused their offerings it hit me as to why people shop in stores like this which are very foreign to me as I have always always always shopped at the discount stores and discount grocery stores myself. And that reason or at least I believe the reason that many shop here is the freshness, cleanliness, selection, upper class of people and quality customer service they receive and I actually get that…
And as beautiful as all that this store is I just cannot seem to justify to myself paying so much for the bulk of the items that I shop for.
Doing so takes the enjoyment out of it for me as I feel I can be saving that money for emergencies and future vet bills for our pack of many as well as for ourselves…
I left today without the beautiful cherries that I went in for as I just wasn’t able to move past the price tag of $ 12+ dollars for two pounds or so knowing that the farmers who grew them are lucky to see a ¼ and at best a ¹⁄₃ of those proceeds and not having peace about that knowledge. As being married to a dairy farmer for 15 years and growing up for the past 30+ years in close contact with the farmers who put the food into the stores for us to buy and knowing how little money they receive for their efforts it actually sickens me… And so I shop discount grocery as much as feasibly possible and come to places like this when I need to…
Raley’s is a gorgeous store that feeds not only the body with the food that they sell but your aesthetic senses as well so I will utilize it for the latter of the two and be grateful for what I have as well as all that I don’t ;)
~ The End ;)~

The people who work here are extremely nice. It is a nice store and the pharmacy was also extremely nice. We got a fruit platter and ate it later. This store like many other Raley’s /​Bel AIr stores, they got everything you need.
Not bad. The place is clean, the workers are nice and they got everything you need when it comes to groceries, vitamins, flowers, dairy etc etc.

Compared to a lot of Raley’s supermarkets is particular one is exeptional! The staff is friendly and helpful, the store is well stocked, and clean. I love the promotions and coupond offered via mail. The prices on certain items are great.

I live right near this Raleys and it’s our main grocery store. Fantastic inventory (there’s rarely an item I can’t find), fresh produce, great bakery, good alcohol section and a decent organic & gluten-​free area. I like the garden aisle, which doubles as the holiday section depending on the time of year. The in-​store Wells Fargo is handy, as is the Redbox and the Peet’s Coffee.
We recently started using the deli area for dinner when we don’t feel like cooking, you can get a sizeable dinner for pretty cheap (yay for Wednesday Meatloaf Meal!) Their checkers are nice and the self checkout is relatively low-​hassle. No complaints here!