Public Storage

Everyone is very friendly and accommodating in this property. Brandi sorry if I misspell your name but she is great when my movers told me that I needed a bigger space I immediately called and left a message and Brandi called me back and made my transition so simple and fast.

I needed a storage unit last last minute and Brandy was awesome in helping to get us all set up so we can move our stuff over the weekend.

I had to downsize my home and needed indoor close storage options. Public storage provided everything I needed. Elizabeth in the front office helped me tremendously trying to determine what size I needed. She helped me find the right unit at the right price. She was also very friendly which helped me through the stressful moving process.

Renting from public storage makes good sense. They’ve streamlined the process to make having a safe spot for your valuables such an ordeal and u have to insure your space as well now so get ready to pony up some $$ when u are ready to rent. Brandy was very helpful and didn’t even flinch when I (multiple times) blurted out obscenities after hearing the price and requirements on things just to occupy 5×5 sq ft of property. I did not get the $ 1 first month deal and think their pricing is outrageous and I think that about a lot of things so she handled it well plus confidently answered all of my trick questions which I asked trying to rattle her just didn’t work. Don’t get scared on way to facility by the large number of … flamboyantly colorful street people. Must be near services for them idk. So price was $ 121 bucks got a lock for $ 20 and had to buy the $ 11 a month insurance plus a $ 24 stupid fee for their greedy corporate blah blah and excellent service offset the experience so three stars cause I’m just that hella nice. Ugh

Liz gave wonderful customer service! She answered every single question very thoughtfully and thoroughly.

Closed my account yesterday because I finally bought a house. I have had few to no problems storing here. Great job and employees know their stuff.

Adequate for storing things you don’t need but once a year. I never had any problems accessing any of my stuff until I needed to move out when the elevator went out. The manager Brandy recruited some guys to help me move some furniture out, so that was nice.
Know that this place is not in the greatest of neighborhoods, but it seems pretty secure.

Merlinda was so great helping me schedule my move out and make sure everything was set. This is a good place to store your stuff if you need a place for a while. They have all the moving supplies you might need, and the location is great for midtown. I would come back here in the future if I need to store stuff between moves.

Not a bad place if it’s only temporary. Any longer than a year and they raise your rent 20.00 a year, not bad if you feel like getting taken advantage of.

Service 5. Facilities 1. (In my mind I’m singing dance 10 looks 3 from A Chorus Line. Anyhoo…) Merlinda helped me out at this location, I actually had not talked to her much in the reservation process, I worked with Gina at the West Sacramento location who was fantastic and super helpful and ended up transferring me to this location.
Merlinda continued to live up to the high standards Gina had set. She was extremely friendly and helpful. She showed me the unit prior to signing the paperwork so I knew exactly what I was signing for.
Of course the $ 1 for the first month is to get your attention and business and I was expecting to pay more, it ended up coming out to $ 53 or something close for one month after a one time administration fee, lock and insurance. Ehh…
Now for the facilities… Yikes. I didn’t expect much or anything, it is only a storage unit, but I did expect more than this. I ended up in a unit that was inside of building D that had one slow elevator that smelled awful after some smelly people used it ONCE. They appeared to have only one cart available to help people move stuff for the entire location. Luckily the guy using it was nice enough to let me use it in between his breaks and was done with it just in time for my last load. The only other thing that made me uncomfortable was the number of people who appeared to be using their unit as their home… I mean, I have had that thought process cross my mind before, but in the twenty or thirty minutes I was there, I saw about 6 people using their unit as their home.
Summary: Service was awesome. Gina and Merlinda were great so far. Extremely helpful, friendly and informative. Facilities were a bit sketch, I’m just glad I only have to go back one more time to get my stuff out of there. My suggestion would be to look into a different location in a better part of town, other than that, absolutely no problem with the company Public Storage.

These guys are great. I came in 15 minutes before Brandy was supposed to get off work. I’m not encouraging people to do this, just illustrating how nice she is.
She walked me through the property to show me the rental units, which are standard and plenty alright. One storage space had an alarm clock going off inside of it. I asked jokingly if she’d have to hear that for months on end. She said «no, he comes here pretty often but if I don’t see him I’ll give him a call.»
That’s rad. She knows the guy, would recognize him, and is looking after his stuff. I didn’t expect that level of personal commitment at a storage facility.
THEN Brandy helped me get the best possible price, taking the time to put in extra leg work to make sure I got a got a great deal. She thoroughly explained the rental agreement and left me feeling confident, happy, and looking forward to a great, long relationship.

My name is Alicia Pratt. I don’t see the address for the one I used. But I used the Public Storage across from fern Bacon Jr. High on Franklin… and they are awesome. They will help you when u need a space to fit in ur budget. Very economical. Jody and Tina… they are awesome… look for the bright Orange and white blding. Not the green one… there are two storages in the same vacinity… USE PUBLIC Storage… have a BLESSED DAY!!!

Totally normal. Nothing special. There are indoor and outdoor units, I don’t think anything is air conditioned, and you definitely can’t live in your storage unit here. Which is nice. I like that. As far as how secure my stuff is, well, I’m not the tyype to keep important stuff in a storage unit anyway. Meh.

It’s never good when you have to pay someone $ 75 a month just to hold on to your crap. I mean, if you can do without it for 7 months, the chances are … you don’t really need it, right? I wish.
Anyway, despite being a franchised chain, this location has that independently owned feeling, which I get mostly from the courtesy calls I receive when I’m late on a payment (which has only happened once. ok three times.) I do think it would be much better, however, if they called you the day your payment was due rather than after so you don’t get charged the $ 20-​something late fee. I hate late fees. Who doesn’t, right? You can get this fee removed one time if you jump through the hoops, leave messages for the manager and then wait.
Right off 16^th, the location is convenient and the storage unit area seems fairly temperature controlled. The people who work here are jovial and helpful.