Prestige Movers

We booked 2 guys for 2 hours through Uhaul’s movinghelp website. On that website they have good reviews — I’m glad I didn’t check Unilocal before booking, or I wouldn’t have hired them. DJ and Antonio arrived promptly, were friendly and polite, asked where to put each item they unloaded off the truck, and didn’t seem at all upset when we changed our minds on where to put several heavy items. They were very efficient, had the job done in 1.5 hours, and nothing was damaged. We would hire them again.

We found this company through U-​Haul and booked 2 guys for 4 hours for a total of $ 175 including fees. We got a call from the company a couple of hours later to verify the time and address. We needed help loading heavy furniture into PODS (we’re three women). We scheduled for 8 AM and they were a no show. Fast forward to 9:30 and we still didn’t have anyone show up, calls to the office have resulted in no communication. We were able to cancel the job through the website
and we now have a credit with the site. But it is now 10:00 and we expected to be almost finished with the loading. We are very unhappy, very frustrated and our stress levels are rising. This is not at all professional.

Booked thru
. Don’t use these guys. Never showed. 1 ½ hours later i finally got ahold of them only to find out that they would not be coming out. He was very rude, non caring and blunt even after I pleaded with him to help me because my money was tied up in them already and I have no one to help me. Not a legit business at all. I hope this helps you before you decide to be stuck with no one!

This is a review for Prestige Movers — Owner Cory, Location: Sacramento, CA. Found this moving company through UHAUL link to
. On 5÷25÷2014, the Movers Alfredo and Antonio arrived on time. They were nice, courteous and inquired as to where things are going to be placed inside the house. During the move, the Entertainment Hutch and Console were damaged — Replacement Price estimated $ 1,500+.
The base (Hutch) cracked on one side and the hutch suffered a nick about ½ inch in diameter. Alfredo said that they are NOT INSURED but he will help us with the damage and not leave us hanging — that statement was a comfort. He provided two phone numbers before leaving. The same day, 5÷25÷14, we called Prestige Movers and spoke to the manager — Margaret, notified her of the damage. She said she will let the owner Cory know and will have Cory call us. No Phone calls. I called and left messages on Tuesday 5÷27÷2014 at Margaret’s contact number and at Prestige Movers contact number from
. No Return phone calls. I also called the number that Alfredo left to call him, No return phone call. On Wednesday 05÷28÷14, I called the owner, Cory, at the number from
and was able to reach him. He said :“unfortunately, we don’t have insurance coverage. It is up to the owner to take the risk when they hire movers at mov​inghelp​.com”. He said that if the movers themselves (Alfredo) will help with repairing the damage then it’s up to them. I requested that he ask his movers to contact us. As of 5÷28÷14 noon time, this is where we stand — Damaged Entertainment Center with Uncertain Response or Assistance from the Movers.

I found these folks through U-​Haul. They weren’t very professional. After booking them, I got no confirmation call, no email, no nothing. The day before moving day, I was feeling a bit of panic as I’d still not heard from them.
I called and got a generic voicemail that didn’t even let me know who I’d reached. Someone finally called me back and mumbled that they were really busy (when I asked why no one had contacted me.)
I told the woman I have A LOT of stuff. She seemed to think 2 guys could still move me in a half a day.
The workers were prompt and dug in with a lot of energy. But it became clear, with time, that we were undermanned. It’s a long, hellacious story, but the 2 guys should have asked for extra help when they arrived. 8+ hours later, we were still moving.
The one guy was strong and fast, but the other one would do things like start sweeping the garage (which made my head explode.)
Within 3 days, I found a fair amount of damaged furniture. When I called Prestige, they more or less told me, «tough poo, you should have noticed right away.» (It was dark, the house has little lighting and I was beat to hell by the end of the day. No one told me they’d bumped anything and I definitely did not inspect everything.)
Apparently they have no viable insurance. If you hire help from U-​Haul, it’s not all that different than hiring people off the street. And in fact, my experiences with day laborers have gone more smoothly.
Moving is a stressful time and these folks don’t do much to help that.
Two stars instead of one because the guys were nice and helped me with things like laundry hookups. But overall… total nightmare of a company.