Planet Fitness – Sacramento – Mack Rd.

caution! chances of your belongings and car being stolen!

A nice place if you want you car and stuff stolen! Lockers get break into and staff do not keep watch on what is going on! horrible place!

I needed to join a gym. My two year membership at 24 Hour Fitness had expired while I was going to cardiac rehab and my insurance had stopped paying for my rehab after three months so it was time to find a gym that was both affordable and close to home.
A new Planet Fitness had just opened very close to where I live and they were offering memberships for only ten dollars per month and you can cancel anytime. How can you go wrong at $ 10 per month? I joined on line and went to my first workout the next morning.
I was happily greeted just as promised online. I was also promised a quick tour on my first visit but it seems a quick tour means the person behind the desk points to the exercise machines from behind the desk and says, «there they are». They will even «happily» point you in the direction of the locker rooms as long as you ask and they do not have to leave the front desk. When I asked about classes, they again pointed me toward the signup sheets. No attempt was made to go over the classes or give any explanation of how the process worked.
Their lack of customer support made me happy I did not sign up for their deluxe membership. I can only imagine asking them about the hydro massages and them saying they are over there.
The gym was immaculately clean and, unlike 24 hour fitness, they had plenty of paper towels and disinfectant available to clean the equipment both before and after you use it.
The machines do not appear to have all of the bells and whistles of the machines at 24 Hour Fitness but they still do the job. It seems like they have an over abundance of treadmill machines and are under equipped with the more popular elliptical machine but fortunately I do not have to go at peak hours.
I joined an abdominal class hoping to learn how to use the abdominal circuit training room only to find out that the class does not use the abdominal circuit training room. Fortunately I was able to talk the instructor into using the circuit training room just that one time to the disappointment of the other two people in the class because there isn’t anyone available to show me how to use the equipment in the circuit training room otherwise.
You cannot beat the price even if you do not receive the customers service the company promises.

Too many petty rules. Yesterday my workout was interrupted by a gym staff informing me of the «no gym bag rule». He informed me my tiny «gym» bag had to be locked up. What? I have to get out of this contract. I can’t do petty rules.

This staff is very ill prepared when it comes to emergency situations. Since this location has opened, there has been 2 emergency incidents in which my mother and I have been present to see (we both go to the gym daily). Recently, specifically today, one of those incidents took place at around 7:30pm. The details of the situation that took place should not be described since I find it disrespectful for privacy reasons. In short, my mom stepped up to help when this took place. When emergency situations like this happen, it’s a very scary and traumatic experience. My mom took more responsibility to help this person out than what any of the employees bothered doing! They were more busy standing around, watching what was going on rather than actually taking action. Planet Fitness, do you take to any consideration in special training for the people you hire or do you simply hire just anyone that comes in through the door to apply? When emergencies like this come, it is for a staff members duty to react in a way were they can help. As for your staff members… It seemed as if they were confused to even know if they should call 911. I used to be a proud member of Planet Fitness, but now knowing that the quality in staff they hire is poor, I regret to say I will no longer be coming to this gym. I inform the rest of those interested in coming to this location. If something were to happen to you personally while at this gym, just know that your safety in the hands of these staff members is not promised. Thank you.

This location isn’t too bad. It’s in a busy shopping center so there’s plenty of light when during the evenings. Gym equipment is very new I like how there is a cleaning station to wipe down the equipment. I personally like the treadmill here compare to other places. They also have a variety of machines and workout sections.

Way better than what I expected. Nice and clean. Usually not crowded which I love. Nice workout. Bathrooms are clean which is great. I just need to get in more often. Great gym for the price. I got the 20.00 a month plan to bring my daughter. If you haven’t tried it give it a shot it’s worth the price.

Not bad as i thought it would be. Got a good workout in yesterday. Gym is clean, weights are not laying around. Staff seems nice. The only machine missing is the decline bench press. They get that, chest workout complete. Price is good, $ 10 a month, cant beat that. Free wifi

I love this place. I feel comfortable working out here, definitely no judgment here. There was also this really nice young man named Marcus who gave me a new card because mine was falling apart. He also remembers his costumers and greets everyone with a sweet smile. Someone should give him a pat on the back

Clean. Nice machines. Hydro massage. Much better, but also newer, than my pf in New York.

It is worth for the monthly u pay. Clean and nice. Good place for fitness but less equipped for heavy weights.
Good thing is open always.

I went in to sign up and the African lady called her self a manger was being rude and if she did it to me imagine she does it to a lot of people…

You can’t beat this gym for 20 bucks a month. All kinds of machines. Like 20 different TVs to watch. Ear bud hookups on the machines. Tanning booths, message tables and chairs for after or before your workout.

I visited today, Joe took me around to show me a tour of the place. Very nice gym, I asked a couple other patrons how they like it and they were very positive! I will go back tomorrow to join, can’t beat the price and the clean facilities for sure…

This GYM is low key and everyone is friendly. The staff usually greets you by name and are hassle free. The space is open and offers fitness equipment and support to assist every level of enthusiasts to get their «fit» on. I have been a member for a few years now. I started at the Citrus Heights location and have transfered my membership to Mac road. I have visited 3 different locations, find that they are all similar but love the hydromassage bed that is quite new. I opted for the $ 20 /​month over the $ 10 so I can drag my husband once a blue moon… This black card option allows for use of the massage chair/​bed, tanning and discounts on beverages. I hope to see your face there! Just Do It! You are worth it…

Suits my needs for what it is. I go all the time. Price is good, facility is clean. It’s by no means a premier club like CalFit but it isn’t the cost of CalFit either. The best gym is the gym you use, not the gym you pay for and don’t use.

So I decided to go to the planet fitness on Mack Rd because I have a 4 hour break in between classes at CRC but live in Stockton. The Stockton Planet Fitness is my home gym. When I walked in I was not greeted at all, my card was swiped and I had asked Tiffany where the locker room was in this location (since it’s not my home gym). She was so rude and seemed so put off that I had asked her a question! The gym is really small but is also very clean. I think that Tiffany needs to get her attitude together because people CHOOSE to go to Planet Fitness on Mack Rd, they don’t HAVE to go there.

No complaints here! It’s affordable, clean, spacious, and close to home… I come here to work out & do my thang, plain and simple! (No judgement zone) Thumbs up to Jessie who always greets me.

This gym is my home away from home. Lorraine Tots and her staff are AWESOME. I have no idea who this rude person is that several people have Unilocalped about, but I can truthfully say that I have always been treated with kindness and respect. It’s a shame that there are haters out there who have nothing better to do
than complain about companies and their staffs. Not to worry Tots, these haters will get bored and go on to badmouth other companies!!! Keep up the fantastic job you’re doing!!! Hugs to all of you PF sweeties.

LOVE THIS GYM. The moment I walk in early in the morning I am greeted with Jasmine’s smiling face and knowing me by name. Kendall also shows great customer service and seems like the people taking his training classes really like him also. Love the 30 minute and 12 minute circuit rooms. Most of all LOVE the massage chairs and beds. LOVE this gym!!!