Orbit Wash

I was greeted by Lane the owner who just happened to be walking by and saw I was having some difficulties. He helped me out, provided amazing service beyond expectation and even gave me a couple free coins to use on my next visit. What a guy! Not at all what I was expecting from a self serve car wash, but thank you! I’ll be back.

I checked in here for a discount on their premium wash — but it turned out to be less of a wash than expected. My car still had dirty patches all over and the vacuums here are not free meaning that I had to use my midtown parking change for a mediocre interior cleaning. After I finished my subpar experience at Orbit, I ended up driving to another wash off Pocket Road just to have it done right for less money. Despite their environmental marketing approach which is cool and all, I probably won’t be back.

Anthony was extremely helpful. There was a minor error and he stopped what he was doing and went above and beyond to fix it. He made sure I was happy with the outcome before he went back to what he was doing– great customer service. I have been a customer here for three months now and I’m happy with everything so far. Their car wash works great and it is quick and simple– there is also multiple self serve wash lanes as well with more options if you’re so inclined. The vacuums are easily accessible and work well.

I like this handy dandy car wash that is near my home. When my car becomes un-​driveable I take her here for a quick scrub down in the drive thru. The discount code on Facebook is pretty great and I use it every time. It’s simple and a clean and well maintained facility.

Great car wash. Had a problem in the autowash and they got right back to me with a code to resolve the problem. They run a clean shop!

Obviously none of the drive thru car washes are perfect but I would definitely give this one a ⁴⁄₅ did a pretty great job, was quick and easily accessible

My go-​to, do it yourself carwash in Sac. The owner keeps it clean and tidy. Every once in awhile the vac is clogged and doesn’t have full sucking power, but they always give me tokens to use a different one while they fix the problem. Way more environmentally responsible than washing with a hose at home.

I visited this car wash last week. I just moved to Sacramento and the birds love my car. I did have trouble but Lane was quick to reply to my message and make things right.

Great clean places to wash your car or run throw there car wash. There vacuums work grea, I accidentally vacuumed my key one time and I called the phone number on the vacuums and there service was great that came out in open the vacuum and got my key back to me…

The first time i used this wash, the results were amazing. Today I used a different stall, and the wash brush left scratches all over my car. I recently had it repaired and painted, so I’m not too happy at the moment.
I did not encounter this issue the first time.

Not even close to worth it for the automatic wash. The system turned off before I could get my vehicle in, and then I had to wait while the person who answered the business line returned to the premises. Not a single person on site to help with issues! After my wait for someone to reboot the system, the highest priced wash offered (which is the only one the Unilocal offer is allowed to apply to) was delivered on my vehicle. The process happens very quick, and the «dry» is even quicker. So much so, I had barely gotten the hood of my vehicle a little air before it went off! When I wanted to ask an attendant if that’s the standard there… But lo and behold, no one to be found. I suppose it was football Sunday, and his Packers must have been playing on a screen nearby. Such a joke. I only did the automatic wash for the dry, which was non existent! Honestly, for the money, just do it yourself.
The vacuum system is a joke too… It only accepts quarters, which isn’t available at their machines that only give tokens for the diy wash station. No fault of theirs, but the person taking up the entire space of their 2 tiny vacuum bays was rude and wouldn’t move their vehicle to accommodate mine.
Definitely will not return, nor recommend.

Super fast, super easy! We used the automatic wash (drive-​thru) and Lane helped us get the $ 2 discount code by checking in with Facebook. Quick tip — do the check-​in before you get in line, there was nobody behind us but if there had been it would have probably been annoying for them.
Side Note: this is the kind of wash where you pull the car in and stop, the machine does the moving back and forth, make sure you put your car in park! I’m used to the type where the car is in neutral and «moves» through the wash. Just helpful info.

Came to use the automatic car wash this afternoon and got in line behind two cars. After several minutes of no movement and more cars lining up behind me, the driver of the first car came out to tell everyone that the wash wasn’t functioning. He and the car in front of me had already paid. We tried calling the number posted on a sign that read «if you have problems please call…». No answer! No one was in the office, no staff present, period. Quite a show with a line of cars having to reverse and get out.
I just read the other reviews and tips on this place, it seems to be a common occurrence. I was excited to have found a car wash in my neighborhood but now have no desire to waste my time or money here.

I went by this morning for a car wash and found there is no prewash. Machine is easy enough to operate and then drive thru. There were no people at the end to dry the car but it had jets blowing air. $ 10. It was just okay. Nothing special. My car looked good — not spotless. Price was reasonable. I’ll probably go again if I don’t find a better option.

Every time I come there’s no wait time. I appreciate the $ 2.00 off every time I come by and it has an easy entrance, plus an easy exit. $ 1.00 for a quick vacuum is a plus if ur car isn’t filthy.

Easy to use. Incredibly helpful owner walked me through the options. My Unilocal checkin code didn’t work right away but he troubleshooter for me and was determined to honor the $ 2 off upon checkin.
Highly recommend for quick easy service. Regular car wash places usually don’t so as detailed of a job after I fork out the money so I’m usually more interested in these establishments anyway. 5 stars and I’ll be back.

Convenient and quick. The wash was good, cleaned all the dirt and big poop off and rinsed cleanly with no spots.
I have a Prius C2 (hatchback) and my only complaint it that it didn’t do the best job on the back of the car. The brushes didn’t hit and the blowers didn’t really dry that area, so I just towel dried when I got home. That’s the only reason I didn’t give 5 stars.
Definitely will be back.

Thank god I gave this place a try!!! I come up from the Bay Area every weekend to visit my girlfriend. My car gets extremely dirty and I don’t like going through automatic car washes as they scratch up my clear cloat.
This place gets the job done for a cheap price relative to other places. The water gets filtered pretty well as I didn’t have much water spots. My only complain is including more soaps, such as tire cleaners. And the vacuum sucks, no suction.
Otherwise, this is going to be my new spot to get a quick wash from now on!

I thought this place was a cheap place. First time I go there I was ripped off. Went through the automatic car wash and after I paid I got a message on screen saying that the service was unavailable. I email the guy in charge. The next I day I get an email back saying that I can meet up with him and get a refund. So today I go meet up with him at the car wash and he gives me a full refund. I asked to show him my receipt and he told me no need for that. He even offered me a free 10 dollar car wash. I tried really hard to deny that offer because a refund was all that I needed. He still insisted on giving me that so he did. He told me he at least wanted me to try out the place. So I will definitely be going back to this place to try it out and hopefully it won’t be a disappointment like my first visit.
Safe to say, I’m still a happy customer.

Update, following my frustrating experience:
Eventually, I was able to get through by phone to someone, who came down to Orbit wash to help me. The wash itself, once I got it, was pretty good. Subsequently, the owner reached out to me with a really nice apology, and 2 free washes to make it right. Great, responsive customer service, to try make things right. We need more of that in life!