Minuteman Jewelry and Watch Repair

Absolutely friendly service. $ 15 for battery repair w 1 yr warranty or $ 25 for 10yr warranty. $ 40/​loose stone repair. Reasonable price, given in the mall. Service on our watch was fast and efficient.
Thank you.
If prices were a tad cheaper I would say 5 stars. Appreciate the availability of having an express jewelry repair center in a mall for convenience.

If I could give zero stars I would! Took my watch in today because the analog part stop ticking. So there suppose to be fast at replacing batteries in a few minutes, I stood in the store for literally 30 minutes then the girl (Laura) comes back with my watch and tells me she can’t put back the cover on my watch. She then tells me come back at 1, current time was like 12:15. I’m thinking okay no problem, so I come back hour later and they didn’t even start on my watch till I asked about it. The guy that put the back cover back on then finally hands me the watch and says it’s all good everything’s fixed. I noticed that the digital part isn’t lighting up and not functioning like it was before I gave it to them. So the guy tells me he will reopen it and check it out, so I leave and tell them to call me. I waited like 4 – 5 hours and never heard from them so I called the store, Laura picks up and she tells me it’s fixed and ready. I get to the store about an hour before they close and the guy hands me my watch again, I look at it and the digital parts still not working! They then tell me the battery’s dead?! Laura told me the battery was fine when she checked it. Now they can’t fix my watch and they have to send it out and it might take up to 3 weeks to get back?! I am beyond pissed, will never do business here again.

I brought in a diamond ring that had been crushed under a car tire. I thought it might be beyond repair, but I was told they could fix it and make it look pretty again but not perfect due to the extensive damage. I was also told 2 weeks. All fine with me. After one week, I got a call that it was ready. The ring is ABSOLUTELY GORGEOUS!!! Perfect! I couldn’t believe what a great job they did! The staff was friendly and accommodating. I highly recommend them. Thank you so much Minuteman!

Very friendly staff, I’ve come in here a couple times before today to both look at their selection of watches. And to see how much it would cost to replace the batter in my everyday watch (Nixon 51 – 30).
Not until today did I finally stop in to have the battery replaced though, only because I’d forget the watch at home. Since I got use to not having it on me after the battery died. I walked in and there were seversl people being attended to, but I was still instantly greeted by the male employee, and he asked whst he could help me with. I told him I needed my watches battery replaced to which he told me it would start at $ 15, unless it was made in Switzerland; and then it would start at $ 25. The starting price for both is for a 1-​yr warranty, but I opted for the 25-​yr warranty.
It literally took only 5 minutes to replace the battery, all the while I looked at their nice selection of watches. I asked about the warranty and what if this particular location closed, and they told me they had a year year lease at this particular location. And so during the 10-​yr warranty, I can come in anytime and get the battery replaced for free. And that there was no need to have to bring in a receipt. Are he put he tagged the inside of the watch, so that any employee working on the watch would know.
OVERALL: Extremely fast service, very friendly staff, with a nice atmosphere. Would definitely recommend them to my friends and family.

Friendly and fast service. I will go back.

Friendly employees with quick & professional service. We saw Sophia and asked to down size a delicate ring from a 6 to a 4 and it was done within the hour. The ring itself was seamless and my girlfriend loves it. Thanks guys!

I took my watch here to have the wrist band replaced. She did a good job except it was upside down. In others words she made it a left handers watch. She corrected the mistake no problems and I was on my way. It was fast and inexpensive.

I brought my ring to be sized and it went well other than on of the stones appeared to be a different color after the fix. Minuteman’s replaced my stone and provided an exceptional level of customer service. Minuteman’s cares for the satisfaction of their customers and I recommend them as a jeweler.

Took my Movado in to see if they can buff out my scratches on the bezel and case. The repair technician basically scratched it up more with his sponge with diamonds. He handed it to me and said you told me you wanted it two toned. The watch had four chrome circles on a brushed stainless bezel. I asked to see if he was capable of buffing out the scratches. His craftsmanship is embarrassing to even attempt to take my business to tear up my watch and then give it back to me. In the end he had to run the bezel on his polishing machine to grind it all down so my bezel and four chrome circles are all chrome with traces of his scratches still on my bezel. Lesson learned, don’t take your chances with these guys. Poor craftsmanship, poor service.

Unilocal comes through again. My son and I were looking for quick and simple watch repair and where we could find a new watch band. Minute did us RIGHT and the price was fair. Go visit them !

I went in to see if i could get my bracelet repaired since the latch was messed up. The gentleman inspected it and turned out a piece of it was just bent the wrong way and he fixed it and gave it back no charge. I could have easily paid for this service but he was so kind to just repair the simple bend and hand it back. Thank you so much! ill be in again for any repair i need.

I came here on a whim two weeks ago because I really needed to change my watch battery and remembered seeing a watch repair shop near the food court at Arden Mall. One of the workers checked out my watch and told me it would cost $ 15 to replace the battery and that it would include a one year warranty. They also offered me double the price for a five year warranty, but I just went with the $ 15 deal.
The job was done quickly; less than 5 minutes and the watch was back in my hands with the time corrected. I’m giving 4 stars for the service since I got exactly what I needed. However, I think I could have gotten it done at a cheaper price if I had been smart enough to check around.

Took my $ 450 Bulova watch in to change the battery yesterday. They didnt replace the back on properly so my water resistant watch stopped working after I took a shower this morning and water got inside the mechanics. When I took it back, they offered to dry it out but said they dont guarantee any workmanship, and the manager who seems to be about 20 yrs told me that she didnt know if I dropped my watch or what. So my $ 450 watch that shouldve lasted me years is now a piece of junk I may as well throw in the trash if drying it doesnt work.

I had them remove 2 links on my Burberry watch. It took less than 3 minutes. I don’t know if any one else charges less than $ 15, but it was cheaper than Precision Time, which would have been $ 29.