Their drive thru gets very crowded and many times you have to sit in your car out in the street. I, ve had no problem with the food or messing up my order and the workers are polite. This seems to be a pretty nice Macdonalds. Although, the last time I went in to order, a homeless man was showering at the soda bar. I know Sacramento caters to the homeless and they are everywhere, but that was surprising. Not really the fault of the Macdonalds.
Tron T.
Classificação do local: 1 Sacramento, CA
I wish I could give this place zero stars. I went there twice, just figuring the first time was a one off bad experience. Turns out I was wrong. While I’m sure there are good employees that work there, in both instances the crew were clearly not happy to be there. No «Welcome to McDonalds», just a blank stare the first time I went to the register to order and a «Yeah?» the second. As the manager handed me my food she was half-shouting at someone I couldn’t see. Here’s something else: The first time I went there was a large spill in the corner of the eating area, and it stayed there the entire time I was eating. A restaurant that has a dozen young people working finally had an elderly employee go and clean it up. Maybe I’m nitpicking, but that really bothered me. And worst of all the food just tasted bad. Bad as in like, old and an imitation of what McDonalds should be. Go to the Taco Bell one block over instead.
Heidi H.
Classificação do local: 1 Elk Grove, CA
Not once have they got my order right. They also put the wrong food in the right box. A Big Mac in a Quarter Pounder box, and an egg and ham breakfast sandwich wrapped up like a sausage breakfast sandwich. Not to mention having to wait 30 minutes each time.
Noel N.
Classificação do local: 2 Sacramento, CA
Bad service. Grumpy assistant manager :(they did not bother to offer me any specials they had today. All they asked me was what I wanted to order. I ordered the fish filet burger and when I got it, it was only half a slice of cheese. It was really saddening to see that they would not give me a whole slice of cheese as pictured on their menu. The pros to this McDonald’s is that they have a larger parking area on the other side of their drive through. It is quite spacious inside and relatively clean.
Jackie F.
Classificação do local: 3 Elk Grove, CA
Drive-thru in the AM sucks… But overall, the same place is McDonald’s. You know already. My addiction to their fries and ice cream are ridiculous, and their coffee is incredibly decent for the price. They serve their crap fast during lunch, but that still doesn’t make up on their lack of basic service during breakfast hours.
Dave L.
Classificação do local: 1 Elk Grove, CA
Just got«the new artisan chicken» sandwich. What a disappointment, especially for the cost. It consisted of an unusually tiny piece of chicken which covered about two thirds of the bun, topped with a mushy tomato slice and wilted green leaf lettuce. I got it at 11:50 and the poor quality made it seem it was pre-made for hours. Expect this«new» item to tank quickly.
Raquel V.
Classificação do local: 1 Sacramento, CA
Is it possible to get ZERO stars? Getting in and out of the drive thru is horrible. Also, waited FOREVER to order and when I got my beverage it had NOICE, I would have liked some ice considering it’s been so hot. Is the big McD now NOT serving ice with there beverages? Not a fan of fast food, bit this really confirms that I rather spend the money on a local business and get quality food as well as good customer service. I guess they were to concerned with making sure I got my food within a reasonable time between the two windows.
Jim V.
Classificação do local: 5 Vacaville, CA
Good service for a late night drive thru. Quick, warm food, cold drinks. Overall it was great. Satisfy my late night craving.
Brett H.
Classificação do local: 1 Sacramento, CA
Rude staff will take your orders, then proceed to serve you lukewarm food. Carry Out and Drive Thru buyers beware — You need to ask for napkins and ketchup. The employees at this restaurant will not put it in your bag and will not even ask you if you would like napkins or ketchup. It’s up to YOU the customer to advocate for your needs.
Harry W.
Classificação do local: 1 Sacramento, CA
This McDonald’s states that they charge for their sauces. It is however sporadic. At times they charge and at times they do not. The manager is extremely rude(mid-age Asian, balding man. Sorry for a seemingly racist description). The service is sub-par. There is a different McDonald’s very close and I believe that this one is a waste of time. I’d rather go to one that does not charge people extra just because they can get away with it, I would suggest that for others to. Corporations do not change unless they start losing money. This one should lose money.
Steph M.
Classificação do local: 4 Sacramento, CA
Needed to bring something to the annual Christmas potluck at work… Saw the 20 chicken mcnuggest for $ 5… $ 25 later had 100 nuggets and a room full of happy coworkers! Crispy, crunchy, and when paired with sweet and sour sauce… Heaven in your mouth! First dish to get DEMOLISHED at our potluck! Moral of the story, NOONECANRESISTMCDONALDS! Ain’t nobody got time for bad press… Their fries are BOMB and so is that mystery meat! Nom nom nom!!! Workers are nice and load you up with extra sauce and napkins! Just wish this place was open 24hrs – hence the four stars.
Sara D.
Classificação do local: 4 Chula Vista, CA
I usually come to this McDonald’s because it’s the nearest 24hr location and, being a night owl, I usually come between the hours of 11pm and 4am. The food is usually better and fresher compared to other locations(well, you know, for a McDonald’s), and I never have to wait forever in the drive thru. A few nights ago, my boyfriend and I were starving, but only had $ 2. It was about 5:00am and the woman helping us, whose name I regretfully can’t remember, not only helped us figure out what breakfast foods you can get for under $ 2, but also covered $ 0.18 when we were short. Instead of getting one sausage mcmuffin between two people, we were able to get 2, and it really did make all the difference for our hungry tummies. Best sausage mcmuffins we’ve ever had, simply because they seem to taste way better when you’re ecstatic about good customer service.
Charles S.
Classificação do local: 1 Sacramento, CA
I visited this McDonald’s last night and I have requested for my food to be fresh. When I got home the food was stale and had been made hours ago.
Rita Y.
Classificação do local: 3 San Francisco, CA
We were headed back home and needed a quick lunch as it would be an over 2 hr. drive to return to the Bay Area(Giants and 49ers were both playing) because of the traffic. So, we went thru the Drive-Thru which had about 3 cars in front of us. It was a bid slow for 2PM. 2 McChickens, $ 2.38(cheap!), one large fry, $ 2.39(not crispy enough), plenty enough food for the 2 of us to get home. The chicken was spicy but had enough crisp. Lots of homeless folks in the area with their shopping carts.
Dan M.
Classificação do local: 4 Sacramento, CA
Quick service and great location with friendly employees! I love their $ 1 menu especially their ice cream cones.
Benjamin B.
Classificação do local: 3 Portland, OR
Typical Mcdonalds. Resident thug hanging around outside and inside with his girl-thug friend. However, seemingly no more harmless than my local McDonald’s back in Portland. Hey guys, I just came for the fries! :)
Steffi F.
Classificação do local: 3 Heidelberg, Germany
Average Mcdonalds– Gone through the drive through about 5 or 6 times after work around 11p but I haven’t encountered any rude employees as others have claimed. The first time I came I was given the wrong order, which I did not realize til I got home, but since then it has been correct. Always hot and not old heat lamp food so I have been back!
Alissa T.
Classificação do local: 2 Sacramento, CA
If they aren’t getting my order wrong they are getting my change wrong! Just 10 minutes ago today, 4÷22÷14 I went through drive through and Ordered an Egg-White McMuffin with regular bacon(not that nasty Canadian stuff) with an OJ. TOTAL=$ 5.96. When I got to the first window the woman repeated my order back, but was some completely wrong order with the total being around $ 2.50, I told her that was incorrect; she looked at her screen again and then quoted me another ordered that was correct. Fine, I understand that you have a two-lane drive through and when it gets really busy, as it was this morning, orders have a higher chance of getting mixed up. When I paid with a $ 10.00 bill the girl handed me back my change along with the receipt and said«four –oh-four». I grabbed my change and receipt, put it on my lap and proceeded to the next window. The food came out quick, the girl greeted me, handed over the OJ and food, and told me to have a nice day. I pulled forward and stopped to put my money away and to check my order. They got my order right for the first time, but got my change wrong! The girl quoted back $ 4.04, which was correct, but she only gave me $ 3.04! Hmmm makes contemplate if she did on accident or if she did it on purpose! Skimming a little off the top and pocketing it for some chump change? A possibility. Anywho, I paid an extra dollar for a breakfast disguised as healthy(I was hungry this morning darn-it!). For what I paid I could have went to Nopolitos and got a delish chorizo burrito for the same price!!! Bah humbug to Mickey Geez! Mickey Ds? MickeyPlease!
Kae S.
Classificação do local: 1 Sacramento, CA
Since this place is closeby, my boyfriend and I usually come by here often when we don’t have time to cook. We didn’t have many problems with our food everytime we got it, but service is always horrible. As long as our food is okay, we don’t care for the service. Hey, it’s McDonald’s anyway. Anywho, we came here to purchase two mcwraps through the drive thru. I’ve purchase a mcwrap at another McDonald’s and their mcwraps were wrapped nicely. When I got home, I opened mine and it looked like a piece of sh*t. Literally! It looked half-assed thrown together and stuffed in a box the wrong way. On top of that, it wasn’t a «premium» mcwrap… It was a f*cken snack wrap stuffed into a premium mcwrap box. What kind of sh*t is that? I purchased a premium mcwrap, not a damn snack wrap. Give me what I paid for! When I called and complained, they made me drive back to replace my order. When we got there, I asked for the manager, but the lady in the front insisted on helping me. She didn’t even care about our service and how it wet. She said straight up, «So do you want a refund or a replacement?» Now this got me mad. She totally disregarded how our service went and the manager I talked to on the phone came up. Now the manager, himself, wasn’t even helpful at all either. Disregarded our service, didn’t apologize, and just replaced our order instead. No refund was refunded to us. Now we know why this McDonald’s is fucked up. Honestly, just go down the street to Taco Bell. They have better service. Avoid this place. They renovated it for nothing, but to keep the horrible customer service and monopoly going. McDonald’s higher management needs to come and check this place out!
Jessica F.
Classificação do local: 3 Sacramento, CA
My name is Jessica, and I’m a $ 1 diet coke/unsweetened ice tea addict. That is all.