Mayanur Moving Services

If I could give Marcus negative stars, I would. I called Marcus about a month before my move. I was the reviewer who had originally given them 5 stars. I needed to move again, so called them up. I set up the move for a few days before I had to be out of my apartment. Marcus waited until the week before the move to say that he now couldn’t do my move until the last day of my lease, which truly inconvenienced me, but I rolled with it. I called Marcus the night before the move to confirm everything. He said everything was a go. I woke up this morning to a TEXT from Marcus saying that he had to cancel. The LAST day of my lease. Worse yet, he had called people off of craigslist — unlicensed movers — and gave them my number saying I needed a mover today. And wouldn’t answer his phone. I have never come across anything this unprofessional. He also did not give me a written estimate, which is REQUIRED under CA law. I will be filing a complaint with the California Public Utilities Commission, which is the agency which regulates moving companies. This is unacceptable. I will let the CPUC get it through to Marcus just how unacceptable this was.

I used this service for a local move. They packed me and moved me. They showed up as agreed, were fast and efficient. Plus, Marcus and his two workers were nice. This was the smoothest move I’ve ever had. Marcus gave me a quote, and stuck to it. There were no surprises or hidden fees. I will use Mayanur again, and recommend them to my friends. Really great experience, as I’ve had really bad experiences with movers in the past
July 19, 2010