Madam Butterfly

Designer Black Outfit Acquired!
SITREP
Sometimes you don’t know exactly what you want– let even know WHERE you can find it — until you actually see it. On this shopping trip, Bambi and I were at the Pavilions, and we hit almost every store there (Madam Butterly, Julius, etc.), including some we shouldn’t have gone too (SusieCakes, Haha!, etc.), after starting with coffee (Insight Coffee Roasters).
THE SETUP
While in Madam Butterfly, we were looking for some accessories, but our eye was immediately caught by a rack of black designer outfits. After a few scans, we zoned in on a sweet black little number that met Bambi’s desires, and we purchased it.
There is also a nice array of black shoes that were tempting:
[There is also bracelet accessory that says «TAKEN» — is this a «thing» now? Just curious.] ;)
DECOR
The store is well-​lit, with ample space, great dressing rooms, and has some wonderful iconic décor matching the store name:
THE LOWDOWN
A nice stop for those hard to find clothing selections you may not find anywhere else.

What happens when you try a belt on over your jeans w/​out running it thru the loops?
Bought a Collen Cordero belt (not on sale). When got home & tried it on properly w/​the jeans I intended to wear it with – way too big– called the store up & explained the fit & asked if they had the same one in a size smaller– put on hold briefly & then told yes. Great– went back after finishing lunch & swapped out the belt for the correct size.
Love this store & the girls are always very helpful.
And finally – my belt is made here in the U.S.A. and doesn’t bark at me when I go to put it on.

My first negative review, ever. This was the worst retail customer service experience of my life. My girlfriend and I were in sac town for a few days, and decided to do some shopping. She found a great dress that was on sale, and it was going on a larger sale the following day, and they would not honor it or get creative. When you’re a small boutique, customer service should always be number one. I not only spoke to the manager, I spoke to the owner who could care less and dismissed us instantly. She said sorry we can’t help and went back to talking to her friend. Absolutely the worst customer service I have ever experienced. To compare and contrast, we went next door to Julian’s and had the best customer service experience in a long time — they gave us 40% two shirts that weren’t discounted because we bought other items.

I bought a t-​shirt for $ 110.00 and right away, it ended up getting a hole by the chest area. This was a few years ago which was expensive for $ 110.00. Clothes may be cute, but definitely not quality clothes. They probably get it at some wholesaler for $ 15.00 and sell it for $ 110.00 Won’t buy anything again because I’d be afraid it wouldn’t last more than 6 months.

I love this boutique and everything in it, including all the very helpful girls who work there.
Everything I buy there I get MULTIPLE compliments on, which is always a nice feeling ;)
I obviously always want the DVF, Alice and Olivia and Vince, but they aren’t in my price range… Yet! But the girls always help me find the most beautiful things in my size and in my budget!!!
thank you MB girls for always helping me pick out the cutest items!

Love this place and the ladies who run it. I always stop by when I’m in town, and I always find things I don’t find other places. The vibe feels like you’re stopping to see friends. (Friends with a great closet ;)) I actually found this Unilocal page while searching for a website where I may shop their store online. I didn’t find one, but decided to write this while I was here. I do wish they had an online shopping option since I love their store and don’t live in the area, but I understand that may not be cost effective for them. If they do get an online option, I hope I’m the first to know.

Cute little boutique. The sale girls have always been pleasant enough and do try to help you.
I have boughten some cute things here; Tom ballet flats, a purse, jewelry, j brand jeans. It can be hit or miss. Definitely on the pricey side so come prepared.

Very friendly place to shop! I had a great experience. The customer service was off the hook!

Madam Butterfly is like a little high fashion haven nestled right here in Sacramento. This town needs more shops like this. It reminds me of an upscale boutique that you might find in Los Angeles or San Francisco. They carry some of the most current labels around that you wouldn’t be able to find anywhere else in town. Plus, they have a great jewelry selection.
Sure, some of the stuff can be pricey, but they also carry more affordable lines as well. I’ve gotten a couple dresses here for various New Years Eve events and they were amazing and unique — which is great because you know you won’t run into someone else wearing the same outfit.
I’m honestly baffled by some of the other reviews on here. The staff is so friendly and helpful. They always greet everyone that walks into the store. They know how sizing can differ between each brand, so they can give some great insight into how things will fit. They sell quality stuff, I still have items that I purchased years ago and it’s still as good as new.

Calling me fat in a round about way, not once, not twice, but multiple times, is a sure fire way to prevent me spending any money in this store. I have shopped here for years and am always impressed with their DVF collection. Today I found a great DVF skirt and grabbed my size. When I went to go try it on the sales associate asked what size I wore and I told her and she said «really?» Ummm, yes really, I know my size. She then suggested I try on a size two sizes larger and I said no. She then said «good luck» when I tried it on.
The skirt fit perfectly, but was a little too short as it is designed to be a really short mini. I was contemplating buying it due to its lack of length when I came out of the dressing room and the sales person asked if I needed a larger size. I said no, it fits great. Her response, «wow, really? That’s surprising.»
That did it, I put the skirt down and walked out the store. I don’t care how great the clothes are, there is no way I am spending money only to be insulted. Maybe my heavy pea coat and thick sweater made me look a little heavier but there is no excuse for her rudeness, insults, and overall lack of customer service. Needless to say I wont be returning, and DVF can be bought online much easier than making the trip here.

The people here are really nice and helpful. I’d all ways heard about this store, so thought I’d go in and see what they have. I give it 4 stars because I do not like the clothes, the clothes are nice, it’s just NOT my style. I can see others loving the clothes though, so I can’t knock a store for having stuff I don’t like. Customer service was 5 star, unlike OTHER stores in this shopping center.

Awesome place. Stumbled in here after piatti and the girls working were friendly and helpful. They have a big sale that is additional 50% off sale. Wasnt planning on shopping but I spent $ 200 and saved $ 480! That is ridiculous. Love the brands they have too. I’ll be back again for sure

I kinda liked this place! a lot of their stuff was really cute. the lady that worked their had greeted me immediately

I walked into Madam Butterfly on a tuesday afternoon and although there were a couple of people in the store it was not busy by any means. I spent about 15 min looking at things and was never once acknowledged. There were a couple of items I would have tried on if there was any type of service. The two girls at the counter were talking amongst themselves and I guess to busy to say hello. Service is everything these days, especially in a boutique. I will never go into that store again. On the other hand my husband was happy because it saved him money. Well not really, I will just find somewhere else to shop.

God I love this store. The salesgirls have become more friendly over the past year — love the blond girl who lives up in Granite Bay. Super helpful, outgoing, hardworking, and honest (ex: when a color doesn’t look great on me). What else could you ask for in a sales person!!!
The selection always changes and is super fresh. Some things are more reasonably priced than others (accessories are great here). Wish they had better/​more frequent sales but it is the Pavillions… not exactly sale shopping mecca. though it is a tough economy, and let’s be real: the surefire way to pack the store/​sell things: offer a sale/​discount/​frequent shopper membership.
Overall great. Just wish had more sales or I had a deeper pocket!

Love this shop!
It’s my go-​to place when I need a pick-​me-​up, or just craving a new outfit for a night out. Staff is always friendly and very helpful.
Great selection of designers from casual to dressy!

Great store! One of my best friends introduced me to this great boutique a few years ago and I have been in love since.
Although it is quite pricey, I know the items which I am purchasing are high quality. This is definitely a once a year splurge for me (if I’m extra good, I may get to go twice) :P
On a slight side note… Madam Butterfly also has a boutique/​salon at The Fountains in Roseville, but I was not too impressed. I went there during their grand opening and they do not have an extensive collection like the one in Sacramento.

If you’re anything like me – which is to say that you abstain from buying expensive clothing so that you might piss away your extra income on lobster bisque from 4^th Street Grille, and California wines instead — you are likely to be a bit disappointed by Madame Butterfly. Their Sales are not cheap; it’s cheapER.
That said, I’ve found a few exciting purchases at Madame Butterfly. Reminds me of those upscale boutiques in L.A., but their prices are a bit better. They have nice stuff and, every once in a while, at prices I can justify. And you’re in luck if you like jeans that show off your butt crack.
However, for a basically upscale shopping venue, they could stand to improve their customer service. Of the 4 sales people I interacted with, two needed attitude adjustments baaaaad. Maybe I didn’t appear urban-​chic enough to warrant congenial answers (could have been the Hanes T-​shirt, or the fact that I haven’t showered in the past 24 hours). But I don’t need that shit when I’m deciding whether to spend $ 112 on a slightly misshapen sweater dress

Quite nice boutique for Sacramento, has a nice variety of boutique-​y brands and designer jeans. Very friendly and helpful staff, nice collection of fashion jewelry, accessories, and lingerie. They also have occasional sales so if you’re a diehard sales shopper be sure to get on their mailing list. The only downside is that it’s not a huge shop so of course they don’t always have every size in stock… but nonetheless, definitely a good option to support a local business for your trendy clothing shopping!