M & M Appliance Installation

None of the phone numbers listed for this installer work.

I’ve not used this business, but did have a very rude interaction with an employee that reflects poorly on the type of work they might do. This person parked his M&M company truck in the travel lane of a parking lot, blocking in two cars. When I had him paged to move the truck, he did not apologize but instead rudely criticized me for interrupting his shopping with the claim that trucks with trailers are allowed to park anywhere. If this reflects the type of work they do, I would suggest going elsewhere.

i ordered a combo oven/​microwave for a great price off the internet. i was thinking of doing the install myself since i’m pretty handy but that meant i’d have to ask a friend over to help me remove the old 180-​pound unit and lift the new 220-​pound unit into place in addition to hauling away the old unit to the junkyard so i decided to explore hiring someone to do the job instead. of course, i turned to Unilocal where i found m&m and anthony’s recommendation. so i called up mark for an estimate and he returned my call the next morning. i was really surprised at the reasonable price he quoted me for everything so i told him i’d call him back to schedule an appointment after my unit arrived. well, i got a call from the courier on monday that my unit was being delivered at 2pm wednesday and immediately gave mark a call to see if he could come over sometime after 2 that day. mark returned my call tuesday morning and confirmed that he would be coming wednesday after 3pm after their last job.
mark and his assistant, matt, arrived at 3:20 (great timing) and got right down to it. both were great guys… friendly and professional. you know how you can tell immediately when someone knows their stuff and when they don’t? well, mark definitely knew his stuff. they had my old oven removed in literally less than 3 minutes whereas i had spent over an hour the week before trying to figure out how to do it. they were really careful with the new oven and with my flooring and had the new unit in quickly. after cleaning up, they still stayed behind to program it for me and tested it to ensure all functions were working and even went over the features and how to break in the oven part prior to the first use.
i’m happy to recommend them to anyone. i found out that in addition to appliance installation, they also do remodels, repairs and general handyman services. mark also told me that, because of his connections with distributors, he might have been able to get my unit for me cheaper (doh!). anyway, a great experience with m&m and will use them again in the future when the need arises.

Mark at M&M and his assistant performed a terrific job of installing our appliances for our kitchen remodel. They were professional, good to talk to, and just general nice guys. Their integrity is top notch too since they actually reduced the amount of work that needed to be done (compared to initial estimate) once they saw what I had as far as electrical and gas hookups. They even moved my new fridge in and old fridge out with no additional charges (and they even took the doors off and put them back on after moving it out to the garage).
The only area of improvement is their responsiveness to messages left on their office phone and to email. When I first tried to contact them I had left 2 or 3 messages and received no response. i also did not receive a response to an email I sent. Best way to contact Mark is on his cell phone. He was referred to us by A&A appliances, where we purchased our appliances, and has a good relationship with them.
Mark is a licensed electrician and plumber and I plan on using him again for my future remodeling needs.